https://h30471.www3.hp.com/ 惠普支持社区 Sat, 29 Aug 2026 17:34:21 GMT Community 2026-08-29T17:34:21Z https://h30471.www3.hp.com/t5/you-xi-ben/guan-fang-shou-hou-de-qing-hui-ke-yi-zhi-qing-feng-shan-bu-huan-gui-zhi-ma/m-p/1391145#M93265 <P>暗夜精灵max已经使用快一年了，最近打算去清灰，到了官方售后店看了一下说是清灰加换成相变片要两百多，但如果要换成原厂的那个混合硅脂液金的话不仅没有现货要预订还要1000多块，直接给我干懵逼了。</P><P>&nbsp;</P><P>我又问师傅能不能只清下灰不换硅脂，毕竟只用了快一年，师傅说不行，说一旦拆开就会对液金有影响。我想风扇跟均热板应该不是连在一起的，但自己也不敢随意拆开后盖，就什么都没说就告辞了。</P><P>&nbsp;</P><P>所以特地来询问各位大佬到底能不能只清灰（比如单独拆下来风扇）而不影响硅脂，如果可以的话，惠普官方售后机构可以操作吗？这种没有在价位表上的操作价格又是怎么算的呢？</P> Sat, 29 Aug 2026 15:39:24 GMT https://h30471.www3.hp.com/t5/you-xi-ben/guan-fang-shou-hou-de-qing-hui-ke-yi-zhi-qing-feng-shan-bu-huan-gui-zhi-ma/m-p/1391145#M93265 Manhattan_Cafe 2026-08-29T15:39:24Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/qiu-zhu-da-you-xi-hei-ping-dan-shi-shuang-kao-kao-ji-shi-zheng-chang-de/m-p/1391144#M492918 <P>试过了，还是一样会黑屏，显卡驱动现在是610.88</P> Sat, 29 Aug 2026 14:50:02 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/qiu-zhu-da-you-xi-hei-ping-dan-shi-shuang-kao-kao-ji-shi-zheng-chang-de/m-p/1391144#M492918 到处冲冲 2026-08-29T14:50:02Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/OMEN-wang-luo-zhu-tui-qi-yi-zhi-xian-shiRealtek-SDK-cuo-wu-zhong-zhuang-wu-xiao/m-p/1391143#M42827 <P>安装以后好使了但电脑重启以后它就又变成这样了</P> Sat, 29 Aug 2026 13:57:48 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/OMEN-wang-luo-zhu-tui-qi-yi-zhi-xian-shiRealtek-SDK-cuo-wu-zhong-zhuang-wu-xiao/m-p/1391143#M42827 无雪yes 2026-08-29T13:57:48Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/qiu-zhu-da-you-xi-hei-ping-dan-shi-shuang-kao-kao-ji-shi-zheng-chang-de/m-p/1391142#M492917 <DIV><A href="https://h30471.www3.hp.com/t5/you-xi-chan-pin-zhi-shi-ku/shi-yong-zhi-nan-hui-pu-dian-nao-ru-he-geng-huanNVIDIA-xian-ka-gong-ban-qu-dong/ta-p/1220856" target="_blank"><SPAN>清洁重装显卡驱动</SPAN></A><SPAN>或者下载驱动后</SPAN><A href="https://h30471.www3.hp.com/t5/you-xi-chan-pin-zhi-shi-ku/qing-song-qing-li-xian-ka-qu-dong-DDU-gong-ju-shi-yong-jiao-cheng/ta-p/1336216" target="_blank"><SPAN>使用DDU工具清理重装</SPAN></A><SPAN>。50系显卡建议使用惠普官网提供的显卡驱动程序。</SPAN></DIV> Sat, 29 Aug 2026 13:53:10 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/qiu-zhu-da-you-xi-hei-ping-dan-shi-shuang-kao-kao-ji-shi-zheng-chang-de/m-p/1391142#M492917 548851818 2026-08-29T13:53:10Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/P1108xing-jin-zhi-kou-zuo-shang-jiao-de-zhe-ge-xiao-he-zi-shi-gan-shen-me-yong-de/m-p/1391141#M319613 <P>您好</P> <P>请参考：</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1788004973052.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/135632i3F612D21555C1A76/image-size/large?v=v2&amp;px=999" role="button" title="_0-1788004973052.png" alt="_0-1788004973052.png" /></span></P> <P>一般用于辅助信封打印。</P> Sat, 29 Aug 2026 12:03:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/P1108xing-jin-zhi-kou-zuo-shang-jiao-de-zhe-ge-xiao-he-zi-shi-gan-shen-me-yong-de/m-p/1391141#M319613 双鱼座鲨鱼 2026-08-29T12:03:23Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/qiu-zhu-da-you-xi-hei-ping-dan-shi-shuang-kao-kao-ji-shi-zheng-chang-de/m-p/1391139#M492916 <DIV class="">电脑是光影精灵9无界4050版的，玩APEX和GTA5在大厅是正常的一进到游戏里就黑屏但是还能听到声音大概过个几分钟就会重启，玩生化危机4重置版和巫师3全程都不会黑屏，显卡驱动也回退过几个版本，系统也用Windows自带的恢复重置过了。烤机双烤也不会黑屏</DIV> Sat, 29 Aug 2026 10:30:00 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/qiu-zhu-da-you-xi-hei-ping-dan-shi-shuang-kao-kao-ji-shi-zheng-chang-de/m-p/1391139#M492916 到处冲冲 2026-08-29T10:30:00Z https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling-she-xiang-tou-wen-ti/m-p/1391132#M93264 <P>F2检测没问题</P> Sat, 29 Aug 2026 09:52:28 GMT https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling-she-xiang-tou-wen-ti/m-p/1391132#M93264 大白鸽 2026-08-29T09:52:28Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/OMEN-wang-luo-zhu-tui-qi-yi-zhi-xian-shiRealtek-SDK-cuo-wu-zhong-zhuang-wu-xiao/m-p/1391131#M42826 <P>你好，请尝试此<A href="https://d38m3foex3csxq.cloudfront.net/SDK/sp174350.exe" target="_blank" rel="noopener">SDK驱动包</A></P> Sat, 29 Aug 2026 09:05:15 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/OMEN-wang-luo-zhu-tui-qi-yi-zhi-xian-shiRealtek-SDK-cuo-wu-zhong-zhuang-wu-xiao/m-p/1391131#M42826 正在输入 2026-08-29T09:05:15Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/OMEN-wang-luo-zhu-tui-qi-yi-zhi-xian-shiRealtek-SDK-cuo-wu-zhong-zhuang-wu-xiao/m-p/1391130#M42825 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2026-08-29 163221.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/135628i3900F648821EFE08/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2026-08-29 163221.png" alt="屏幕截图 2026-08-29 163221.png" /></span></P> Sat, 29 Aug 2026 08:44:03 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/OMEN-wang-luo-zhu-tui-qi-yi-zhi-xian-shiRealtek-SDK-cuo-wu-zhong-zhuang-wu-xiao/m-p/1391130#M42825 无雪yes 2026-08-29T08:44:03Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/P1108xing-jin-zhi-kou-zuo-shang-jiao-de-zhe-ge-xiao-he-zi-shi-gan-shen-me-yong-de/m-p/1391128#M319612 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_8089.jpeg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/135626i07EE13FF68F55D63/image-size/large?v=v2&amp;px=999" role="button" title="IMG_8089.jpeg" alt="IMG_8089.jpeg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_8090.jpeg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/135627i4ED9DF6B14ACB329/image-size/large?v=v2&amp;px=999" role="button" title="IMG_8090.jpeg" alt="IMG_8090.jpeg" /></span>用好几年了都不知道</P> Sat, 29 Aug 2026 08:07:22 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/P1108xing-jin-zhi-kou-zuo-shang-jiao-de-zhe-ge-xiao-he-zi-shi-gan-shen-me-yong-de/m-p/1391128#M319612 何意味 2026-08-29T08:07:22Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-zi-dong-shuang-mian-da-yin-zhi-neng-shou-dong-shuang-mian-da-yin/m-p/1391125#M319611 <P>HP LaserJet MFP M427dw打印机安装驱动，使用usb链接，但是卡在这一步了，怎么也过不去。数据线没问题。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="426c27cc3710b4ace841ddaadea27c0a.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/135625i9B90EF50252246EE/image-size/large?v=v2&amp;px=999" role="button" title="426c27cc3710b4ace841ddaadea27c0a.png" alt="426c27cc3710b4ace841ddaadea27c0a.png" /></span></P> Sat, 29 Aug 2026 07:54:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-wu-fa-zi-dong-shuang-mian-da-yin-zhi-neng-shou-dong-shuang-mian-da-yin/m-p/1391125#M319611 z-z_k 2026-08-29T07:54:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-M175A-da-yin-zhe-yang-qiu-zhu/m-p/1391123#M319610 <P>出现这现象前打印出来的纸张很烫</P> Sat, 29 Aug 2026 04:33:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-M175A-da-yin-zhe-yang-qiu-zhu/m-p/1391123#M319610 V阳光 2026-08-29T04:33:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-M175A-da-yin-zhe-yang-qiu-zhu/m-p/1391122#M319609 <P>请问重装成像鼓就是打开前盖，取出再装回的意思吗？</P> Sat, 29 Aug 2026 04:29:52 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-M175A-da-yin-zhe-yang-qiu-zhu/m-p/1391122#M319609 V阳光 2026-08-29T04:29:52Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-DeskJet-Ink-Advantage-5088yi-ti-da-yin-ji-wu-fa-tian-jia-daohp-smart-zhang-hu/m-p/1391121#M319608 <P>你好&nbsp; 还原设置截图如下</P><P><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="ScreenShot_2026-08-29_102059_086.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/135624i8261055BF545496B/image-size/large?v=v2&amp;px=999" role="button" title="ScreenShot_2026-08-29_102059_086.png" alt="ScreenShot_2026-08-29_102059_086.png" /></span></P> Sat, 29 Aug 2026 02:30:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-DeskJet-Ink-Advantage-5088yi-ti-da-yin-ji-wu-fa-tian-jia-daohp-smart-zhang-hu/m-p/1391121#M319608 matrix555 2026-08-29T02:30:09Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ye-jing-ling11cha-fu-ping-fu-ping-hei-ping/m-p/1391119#M492915 <P>先清洁替换下显卡驱动</P> <P>C口换核显驱动，HDMI换独显驱动，并确保线材稳定，显示器处于通电状态，笔记本设置为复制或扩展等</P> <P>&nbsp;</P> Sat, 29 Aug 2026 01:32:57 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ye-jing-ling11cha-fu-ping-fu-ping-hei-ping/m-p/1391119#M492915 正在输入 2026-08-29T01:32:57Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhanX2023rui-long-ban-wu-fa-shi-yong-lei-dian-she-bei/m-p/1391118#M492914 <P>先看一下设备管理器中有无感叹号设备，确认驱动是加载完整的</P> <P>&nbsp;</P> <P>建议先使用 <A href="https://hpia.hpcloud.hp.com/downloads/hpia/hp-hpia-5.3.6.exe" target="_blank" rel="noopener">HP Image Assistant（HPIA）</A> 联网检查本机驱动和固件状态。</P> <P>HPIA 会连接惠普服务器，将您当前机器的软硬件配置与同型号设备的标准配置进行比对，自动检测缺失、过旧或需要更新的驱动程序及软件，并提供推荐更新。</P> <P>&nbsp;</P> <P>&nbsp;</P> <OL> <LI>下载并安装 HPIA，安装完成后软件会自动启动。</LI> <LI>点击 “分析（Analyze）”，等待检测完成。</LI> <LI>检测结束后选择 “推荐（Recommendations）”。</LI> <LI>勾选 关键更新（Critical） 和 推荐更新（Recommended）。</LI> <LI>点击蓝色 “Download” 按钮。</LI> <LI>选择 “提取并安装（Extract and Install）”。</LI> <LI>点击蓝色按钮开始下载并安装更新。</LI> <LI>全部更新完成后重启电脑，再测试问题是否依旧存在。</LI> </OL> <P>并替换其他C口设备和线材做排除测试，避免单一设备不兼容的情况。</P> Sat, 29 Aug 2026 01:31:43 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhanX2023rui-long-ban-wu-fa-shi-yong-lei-dian-she-bei/m-p/1391118#M492914 正在输入 2026-08-29T01:31:43Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-da-pin-pai-de-shou-hou-shi-bu-shi-bi-jiao-yi-ban-ya/m-p/1391117#M492913 <P>那目前是电脑可以正常通电使用对吗？</P> <P>&nbsp;</P> <P>如果供电没问题，可正常使用观察。</P> <P>&nbsp;</P> Sat, 29 Aug 2026 01:22:59 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-da-pin-pai-de-shou-hou-shi-bu-shi-bi-jiao-yi-ban-ya/m-p/1391117#M492913 正在输入 2026-08-29T01:22:59Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-LASERJET-PRO-MFP-M28W-da-yin-ji-qu-dong-an-zhuang-yi-chang/m-p/1391116#M97694 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2dcfd2564af5fa079a97673516c87f33.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/135620i81B7D6BA6C3A514E/image-size/medium?v=v2&amp;px=400" role="button" title="2dcfd2564af5fa079a97673516c87f33.jpg" alt="2dcfd2564af5fa079a97673516c87f33.jpg" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="8a84412bfd578fc67d7fbb14a19a502d.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/135621iAC4776CF74A0A6FA/image-size/medium?v=v2&amp;px=400" role="button" title="8a84412bfd578fc67d7fbb14a19a502d.jpg" alt="8a84412bfd578fc67d7fbb14a19a502d.jpg" /></span></P><P>  </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="81e95848669c5828b6b530f9d39d053e.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/135623i3BB2EA5BC9417F83/image-size/medium?v=v2&amp;px=400" role="button" title="81e95848669c5828b6b530f9d39d053e.jpg" alt="81e95848669c5828b6b530f9d39d053e.jpg" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="40632013ad4594561a0cd7026b896430.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/135622i79B3B4D3A0B4B2AE/image-size/medium?v=v2&amp;px=400" role="button" title="40632013ad4594561a0cd7026b896430.jpg" alt="40632013ad4594561a0cd7026b896430.jpg" /></span></P><P>  </P> Sat, 29 Aug 2026 01:20:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-LASERJET-PRO-MFP-M28W-da-yin-ji-qu-dong-an-zhuang-yi-chang/m-p/1391116#M97694 展翅高飞0379 2026-08-29T01:20:23Z https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling-she-xiang-tou-wen-ti/m-p/1391113#M93263 <P>F2检测了吗</P> Sat, 29 Aug 2026 01:19:32 GMT https://h30471.www3.hp.com/t5/you-xi-ben/guang-ying-jing-ling-she-xiang-tou-wen-ti/m-p/1391113#M93263 正在输入 2026-08-29T01:19:32Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/OMEN-10-slim14-chu-mo-ban-gu-zhang/m-p/1391110#M492912 <P>确认BIOS刷新过，IO驱动和触摸板驱动安装过仍无效，建议送至服务中心进一步检测</P> <P><A href="https://support.hp.com/cn-zh/document/c04570895" target="_blank" rel="noopener">服务中心查询</A></P> Sat, 29 Aug 2026 01:19:10 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/OMEN-10-slim14-chu-mo-ban-gu-zhang/m-p/1391110#M492912 正在输入 2026-08-29T01:19:10Z