https://h30471.www3.hp.com/ 惠普支持社区 Sun, 30 Aug 2026 15:54:55 GMT Community 2026-08-30T15:54:55Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/GT-5820-da-yin-can-que-bu-quan/m-p/1391170#M319616 <P>谢谢您的回复，我再清洁墨盒。</P><P>但是，为什么插入图片打印就吗，欸问题，用打印机自带的PDF打印就没问题？啥逻辑呢？</P> Sun, 30 Aug 2026 11:54:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/GT-5820-da-yin-can-que-bu-quan/m-p/1391170#M319616 sec2002002 2026-08-30T11:54:13Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/GT-5820-da-yin-can-que-bu-quan/m-p/1391169#M319615 <P>您好</P> <P>从问题描述来看， 应该是黑色打印头堵塞所造成。</P> <P>如果墨水量充足，建议清洁2-3次打印头后，再重新测试打印效果。</P> <P>谢谢</P> Sun, 30 Aug 2026 11:09:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/GT-5820-da-yin-can-que-bu-quan/m-p/1391169#M319615 双鱼座鲨鱼 2026-08-30T11:09:27Z https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/hp-thunderbolt-dock-230w-g2kuo-zhan-wu-zai-geng-xin-gu-jian-cong33-xxx-dao66-xx-shi-shi-bai/m-p/1391168#M26541 <P>在未更新时，连接电脑正常，更新了66版本后 电脑检测不到扩展坞，需要如何自救呢</P> Sun, 30 Aug 2026 10:43:29 GMT https://h30471.www3.hp.com/t5/ping-ban-dian-nao-ji-qi-ta-chan-pin/hp-thunderbolt-dock-230w-g2kuo-zhan-wu-zai-geng-xin-gu-jian-cong33-xxx-dao66-xx-shi-shi-bai/m-p/1391168#M26541 仳佧丘 2026-08-30T10:43:29Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/GT-5820-da-yin-can-que-bu-quan/m-p/1391167#M319614 <P>遇到咄咄怪事。GT 5820打印孩子的卷子，结果一行有一行没有，在系统打印测试页也是类似。转成PDF问题依旧。重装驱动，检查喷头，做各种实验。结果发现：</P><P>1-word还是WPS，问题一致，但用HP SMART打印的PDF就没问题。</P><P>2-不是所有WORD文件都有这个问题，有的是一行有一行没，有的是某一行文字没有，仔细看了没有“隐藏打印”，预览也都是有的，找不到规律。</P><P>3-将word截图插入打印，就没问题；将文字拷贝到PPT里面，也没问题。</P><P>4-打印图片也没问题。</P><P>&nbsp;实在是百思不得其解，才换不久的喷头。我是win10系统，是不是什么产生不兼容?</P><P>求助！！！</P> Sun, 30 Aug 2026 10:27:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/GT-5820-da-yin-can-que-bu-quan/m-p/1391167#M319614 sec2002002 2026-08-30T10:27:41Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/shui-mian-hou-wu-fa-huan-xing/m-p/1391166#M83750 <P>那就关掉睡眠功能。</P> Sun, 30 Aug 2026 10:26:04 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/shui-mian-hou-wu-fa-huan-xing/m-p/1391166#M83750 548851818 2026-08-30T10:26:04Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/OMEN-wang-luo-zhu-tui-qi-yi-zhi-xian-shiRealtek-SDK-cuo-wu-zhong-zhuang-wu-xiao/m-p/1391165#M42828 <P>检查下是否有安全防护软件对HP的服务做了禁止启动等</P> Sun, 30 Aug 2026 09:45:30 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/OMEN-wang-luo-zhu-tui-qi-yi-zhi-xian-shiRealtek-SDK-cuo-wu-zhong-zhuang-wu-xiao/m-p/1391165#M42828 正在输入 2026-08-30T09:45:30Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/shui-mian-hou-wu-fa-huan-xing/m-p/1391164#M83749 <P>电脑是<SPAN>OMEN 16L，每次休眠时间一场，就无法唤醒，所有按键都没用，cpu的风扇在转但是灯光不亮。电源设置了从不进入睡眠状态也没用，有遇到一样问题的的吗？</SPAN></P> Sun, 30 Aug 2026 09:36:26 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/shui-mian-hou-wu-fa-huan-xing/m-p/1391164#M83749 sqy 2026-08-30T09:36:26Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/kai-guan-ji/m-p/1391163#M83748 <P>这种需求一般是 F10 BIOS 中设置。</P> <P>需要开机 F10&nbsp;进入 BIOS&nbsp;后找是否有你需要的功能。</P> Sun, 30 Aug 2026 09:11:09 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/kai-guan-ji/m-p/1391163#M83748 548851818 2026-08-30T09:11:09Z https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9hei-ping-xiang-guan-wen-ti/m-p/1391162#M93267 <P>昨天给我打电话我没有接到，请问后续怎么处理</P> Sun, 30 Aug 2026 08:50:10 GMT https://h30471.www3.hp.com/t5/you-xi-ben/an-ying-jing-ling9hei-ping-xiang-guan-wen-ti/m-p/1391162#M93267 不要再黑屏了 2026-08-30T08:50:10Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/kai-guan-ji/m-p/1391161#M83747 <P>哪位大神知道<SPAN>OMEN 16L 游戏台式电脑怎样设置自动开关机？谢谢</SPAN></P> Sun, 30 Aug 2026 06:53:44 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/kai-guan-ji/m-p/1391161#M83747 oldyang 2026-08-30T06:53:44Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chong-dian-wen-ti/m-p/1391160#M492923 <P>拔掉电源，拆底壳，拆下电池，电脑放置半个小时后再依次装上试试。</P> <P>如果有条件，可以替换其它相同接口的惠普电源适配器插上试试。</P> Sun, 30 Aug 2026 06:17:16 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chong-dian-wen-ti/m-p/1391160#M492923 548851818 2026-08-30T06:17:16Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chong-dian-wen-ti/m-p/1391159#M492922 <P>插上充电器时 不显示灯光 充不进去电 试过了静电释放和关机 没有作用 有大佬知道是什么原因吗<span class="lia-unicode-emoji" title=":大哭:">😭</span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20260830_134555.jpg"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/135638iD7615ADBBA76A684/image-size/medium?v=v2&amp;px=400" alt="IMG_20260830_134555.jpg" title="IMG_20260830_134555.jpg" /></span></P> Sun, 30 Aug 2026 06:03:37 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chong-dian-wen-ti/m-p/1391159#M492922 Y李易 2026-08-30T06:03:37Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-geng-huan-gu-tai-ying-pan-hou-zhu-ban-wei-shi-bie-dao-ying-pan/m-p/1391157#M492921 <P>电池拆下，不插电源，电脑放置半个小时后，再装回去开机尝试。</P> <P>如果依旧，继续换硬盘。</P> Sun, 30 Aug 2026 03:16:08 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-geng-huan-gu-tai-ying-pan-hou-zhu-ban-wei-shi-bie-dao-ying-pan/m-p/1391157#M492921 548851818 2026-08-30T03:16:08Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/cha-ba-dian-yuan-shun-jian-chu-faCPU-suo-pin-zhi0-55GHz-jin-zhong-qi-ke-hui-fu/m-p/1391156#M492920 <P>我没有做任何操作，但是这个问题自己好了。我认为这个解决方案可能也是正确的</P> Sun, 30 Aug 2026 02:59:31 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/cha-ba-dian-yuan-shun-jian-chu-faCPU-suo-pin-zhi0-55GHz-jin-zhong-qi-ke-hui-fu/m-p/1391156#M492920 baotx 2026-08-30T02:59:31Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/ProXpress-SL-M4075HR-Pro-yong-wang-xian-lian-jie-lu-you-hou-zai-lu-you-he-dian-nao-shang-jun-kan-bu-dao-da-yin-ji/m-p/1391155#M6767 <P>这是打印的网络配置，第1张图片是打印机默认网络配置下打印的，第二张是手动设置打印机ip后打印的。两种情况下路由器后台均看不到打印机，电脑上也ping不到打印机。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.jpg" style="width: 558px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/135635i3498D2F699285824/image-size/large?v=v2&amp;px=999" role="button" title="1.jpg" alt="1.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2.jpg" style="width: 563px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/135636i77C0F04D369DF7A3/image-size/large?v=v2&amp;px=999" role="button" title="2.jpg" alt="2.jpg" /></span></P> Sun, 30 Aug 2026 02:41:57 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/ProXpress-SL-M4075HR-Pro-yong-wang-xian-lian-jie-lu-you-hou-zai-lu-you-he-dian-nao-shang-jun-kan-bu-dao-da-yin-ji/m-p/1391155#M6767 sdlx 2026-08-30T02:41:57Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-geng-huan-gu-tai-ying-pan-hou-zhu-ban-wei-shi-bie-dao-ying-pan/m-p/1391154#M492919 <P>电脑原先是NVMe的硬盘，由于硬盘空间不够，更换了西数的m.2 2280的SATA 硬盘。根据客服描述是支持此硬盘，当时更换上后BISO识别硬盘，硬盘测试提示未安装硬盘驱动器，想问一下是否有解决方法呢</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="zhen111_0-1788057670278.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/135637iA92032071F7EAA8E/image-size/medium?v=v2&amp;px=400" role="button" title="zhen111_0-1788057670278.jpeg" alt="zhen111_0-1788057670278.jpeg" /></span></P><P>&nbsp;</P> Sun, 30 Aug 2026 02:41:16 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-geng-huan-gu-tai-ying-pan-hou-zhu-ban-wei-shi-bie-dao-ying-pan/m-p/1391154#M492919 zhen111 2026-08-30T02:41:16Z https://h30471.www3.hp.com/t5/you-xi-ben/guan-fang-shou-hou-de-qing-hui-ke-yi-zhi-qing-feng-shan-bu-huan-gui-zhi-ma/m-p/1391150#M93266 <P>不能。</P> <P>&nbsp;</P> <P>参考视频&nbsp;<A href="https://haokan.baidu.com/v?vid=8515728368655726054" target="_blank">https://haokan.baidu.com/v?vid=8515728368655726054</A></P> <P>18分50秒</P> Sun, 30 Aug 2026 01:06:00 GMT https://h30471.www3.hp.com/t5/you-xi-ben/guan-fang-shou-hou-de-qing-hui-ke-yi-zhi-qing-feng-shan-bu-huan-gui-zhi-ma/m-p/1391150#M93266 548851818 2026-08-30T01:06:00Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/BIOS-xian-shi-luan-ma/m-p/1391149#M83746 <P>以英文界面为准。如果英文界面也有问题，建议根据电脑的实际硬件配置到惠普官网下载安装BIOS更新。</P> Sun, 30 Aug 2026 01:00:26 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/BIOS-xian-shi-luan-ma/m-p/1391149#M83746 548851818 2026-08-30T01:00:26Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/BIOS-xian-shi-luan-ma/m-p/1391148#M83745 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_7057.jpeg" style="width: 4032px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/135633iC88355427DB48FD1/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_7057.jpeg" alt="IMG_7057.jpeg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_7056.jpeg" style="width: 4032px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/135634iEC5E8D5DE3A3D090/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_7056.jpeg" alt="IMG_7056.jpeg" /></span></P><P> </P> Sun, 30 Aug 2026 00:33:07 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/BIOS-xian-shi-luan-ma/m-p/1391148#M83745 800G9DM用户 2026-08-30T00:33:07Z https://h30471.www3.hp.com/t5/you-xi-ben/guan-fang-shou-hou-de-qing-hui-ke-yi-zhi-qing-feng-shan-bu-huan-gui-zhi-ma/m-p/1391145#M93265 <P>暗夜精灵max已经使用快一年了，最近打算去清灰，到了官方售后店看了一下说是清灰加换成相变片要两百多，但如果要换成原厂的那个混合硅脂液金的话不仅没有现货要预订还要1000多块，直接给我干懵逼了。</P><P>&nbsp;</P><P>我又问师傅能不能只清下灰不换硅脂，毕竟只用了快一年，师傅说不行，说一旦拆开就会对液金有影响。我想风扇跟均热板应该不是连在一起的，但自己也不敢随意拆开后盖，就什么都没说就告辞了。</P><P>&nbsp;</P><P>所以特地来询问各位大佬到底能不能只清灰（比如单独拆下来风扇）而不影响硅脂，如果可以的话，惠普官方售后机构可以操作吗？这种没有在价位表上的操作价格又是怎么算的呢？</P> Sat, 29 Aug 2026 15:39:24 GMT https://h30471.www3.hp.com/t5/you-xi-ben/guan-fang-shou-hou-de-qing-hui-ke-yi-zhi-qing-feng-shan-bu-huan-gui-zhi-ma/m-p/1391145#M93265 Manhattan_Cafe 2026-08-29T15:39:24Z