https://h30471.www3.hp.com/ 惠普支持社区 Tue, 12 May 2026 11:24:28 GMT Community 2026-05-12T11:24:28Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-pian-se-que-se/m-p/1385425#M317937 <P>并且经过多次墨盒自清洁无效</P> Tue, 12 May 2026 10:48:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-pian-se-que-se/m-p/1385425#M317937 nawbacx 2026-05-12T10:48:33Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-pian-se-que-se/m-p/1385424#M317936 <P>hp2720偏色 缺色:如图可见，打黑白照片出来只有红色，测试表中黑白也没有体现，并且无黄蓝色</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1778582701938.jpg" style="width: 4096px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/133930i8C6E65C2ADE6516A/image-size/medium?v=v2&amp;px=400" role="button" title="1778582701938.jpg" alt="1778582701938.jpg" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1778582707439.jpg" style="width: 3072px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/133931i0A8F0CB70A935999/image-size/medium?v=v2&amp;px=400" role="button" title="1778582707439.jpg" alt="1778582707439.jpg" /></span></P> Tue, 12 May 2026 10:46:45 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-pian-se-que-se/m-p/1385424#M317936 nawbacx 2026-05-12T10:46:45Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/deepin25-1loong-ABI2-0-HP-P1106qu-dong-bu-shang/m-p/1385421#M97294 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="打印测试页，打印机无反应" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/133929iC943B0AF5A11BFA3/image-size/large?v=v2&amp;px=999" role="button" title="HP-04.png" alt="打印测试页，打印机无反应" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">打印测试页，打印机无反应</span></span></P> Tue, 12 May 2026 09:56:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/deepin25-1loong-ABI2-0-HP-P1106qu-dong-bu-shang/m-p/1385421#M97294 parsgo 2026-05-12T09:56:36Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-CP4025chu-xian-zhi-he2zhi-zhang-guo-duo-ti-shi-bu-neng-da-yin/m-p/1385419#M317935 <P>您好</P> <P>非常抱歉，屏蔽纸张传感器会影响打印机正常工作。</P> Tue, 12 May 2026 09:51:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-CP4025chu-xian-zhi-he2zhi-zhang-guo-duo-ti-shi-bu-neng-da-yin/m-p/1385419#M317935 双鱼座鲨鱼 2026-05-12T09:51:15Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/deepin25-1loong-ABI2-0-HP-P1106qu-dong-bu-shang/m-p/1385418#M97293 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="HP-02.png" style="width: 623px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/133927i3D35028F11EDB651/image-size/large?v=v2&amp;px=999" role="button" title="HP-02.png" alt="HP-02.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="HP-03.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/133928i96E2D84EFD5B4CD1/image-size/large?v=v2&amp;px=999" role="button" title="HP-03.png" alt="HP-03.png" /></span></P> Tue, 12 May 2026 09:50:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/deepin25-1loong-ABI2-0-HP-P1106qu-dong-bu-shang/m-p/1385418#M97293 parsgo 2026-05-12T09:50:12Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/mac-dian-nao-lian-jie-bu-leLaser-103a-da-yin/m-p/1385415#M317934 <P>我刚刚尝试用Samsung ML-2160 Series、2020、2070打印，都显示离线，但是将线拔掉再插入后2160和2070打印机打印了正确文件内容，2020打印出来的文字为SPL错误数据损坏。</P><P>正常让打印机打印显示离线，但是我先选择打印文件后将线拔掉再插入重新连接后打印机才会打印出来文件</P> Tue, 12 May 2026 09:48:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/mac-dian-nao-lian-jie-bu-leLaser-103a-da-yin/m-p/1385415#M317934 nikoerhao 2026-05-12T09:48:14Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/deepin25-1loong-ABI2-0-HP-P1106qu-dong-bu-shang/m-p/1385414#M97292 <P>您好</P> <P>请提供硬件信息，以便匹配驱动，谢谢。</P> Tue, 12 May 2026 09:45:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/deepin25-1loong-ABI2-0-HP-P1106qu-dong-bu-shang/m-p/1385414#M97292 双鱼座鲨鱼 2026-05-12T09:45:33Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-CP4025chu-xian-zhi-he2zhi-zhang-guo-duo-ti-shi-bu-neng-da-yin/m-p/1385413#M317933 <P>请问<SPAN>纸完传感器是哪个？是那个斜向下垂下来的三角形塑料片吗？<BR />能屏蔽这个传感器吗？<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="11.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/133926iBBBE55D7296BCB6C/image-size/large?v=v2&amp;px=999" role="button" title="11.jpg" alt="11.jpg" /></span></SPAN></P> Tue, 12 May 2026 09:35:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-CP4025chu-xian-zhi-he2zhi-zhang-guo-duo-ti-shi-bu-neng-da-yin/m-p/1385413#M317933 漓江123455 2026-05-12T09:35:54Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-MFP-M479fdw-wei-shen-me-sao-miao-daoQQ-you-xiang-zong-shi-ti-shi-ping-ju-cuo-wu/m-p/1385411#M317932 <P>您好</P> <P>可能设置错误或stmp网址过期所导致。</P> <P>建议更换其它stmp网址及端口测试，谢谢。</P> Tue, 12 May 2026 09:33:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-MFP-M479fdw-wei-shen-me-sao-miao-daoQQ-you-xiang-zong-shi-ti-shi-ping-ju-cuo-wu/m-p/1385411#M317932 双鱼座鲨鱼 2026-05-12T09:33:23Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/deepin25-1loong-ABI2-0-HP-P1106qu-dong-bu-shang/m-p/1385410#M97291 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="下载的程序提示架构不支持" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/133925iE2706187B5996CF0/image-size/large?v=v2&amp;px=999" role="button" title="HP-01.png" alt="下载的程序提示架构不支持" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">下载的程序提示架构不支持</span></span></P> Tue, 12 May 2026 09:30:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/deepin25-1loong-ABI2-0-HP-P1106qu-dong-bu-shang/m-p/1385410#M97291 parsgo 2026-05-12T09:30:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/mac-dian-nao-lian-jie-bu-leLaser-103a-da-yin/m-p/1385409#M317931 <P>您好</P> <P>感谢配合。</P> <P>麻烦再试试以下两个驱动，谢谢。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1778577741122.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/133924i7F94918D951A0109/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1778577741122.png" alt="_0-1778577741122.png" /></span></P> <P>&nbsp;</P> Tue, 12 May 2026 09:29:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/mac-dian-nao-lian-jie-bu-leLaser-103a-da-yin/m-p/1385409#M317931 双鱼座鲨鱼 2026-05-12T09:29:02Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/deepin25-1loong-ABI2-0-HP-P1106qu-dong-bu-shang/m-p/1385407#M97290 <P>deepin25.1loong ABI2.0 ,HP P1106驱动不上。求助大家。</P> Tue, 12 May 2026 09:25:08 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/deepin25-1loong-ABI2-0-HP-P1106qu-dong-bu-shang/m-p/1385407#M97290 parsgo 2026-05-12T09:25:08Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-MFP-M479fdw-wei-shen-me-sao-miao-daoQQ-you-xiang-zong-shi-ti-shi-ping-ju-cuo-wu/m-p/1385405#M317930 <P>QQ邮箱设置没有问题，甚至同样的邮箱在“设置-电子邮件通知-电子邮件服务器”中测试都是好的，可以收到测试邮件。但就是在扫描到邮件中不行，提示凭据错误，验证密码我也是用的QQ邮箱生成的授权码<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20260512170827.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/133922i9A19F903DAB9081F/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20260512170827.png" alt="微信图片_20260512170827.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20260512170834.png" style="width: 599px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/133923i87D992E56D3AA894/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20260512170834.png" alt="微信图片_20260512170834.png" /></span>。而且很奇怪在设置中，有上下两部分需要设置smtp，这个是怎么回事？</P> Tue, 12 May 2026 09:09:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-MFP-M479fdw-wei-shen-me-sao-miao-daoQQ-you-xiang-zong-shi-ti-shi-ping-ju-cuo-wu/m-p/1385405#M317930 xmtomcom 2026-05-12T09:09:18Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Software-Framework-cun-chu-kong-jian-qing-li/m-p/1385402#M42745 <P>我想确认一下：<BR />1. 这个路径下的文件是否全部都被当前的<SPAN>HP Software Framework所依赖，是否有过时的可以删除<BR />2. 为什么会有大量的msi随着时间积累且似乎没有自动清理，这大约占用了~10GB的存储空间<BR /><BR /></SPAN></P><LI-CODE lang="markup">PS C:\ProgramData\HP\HP Support Framework\Softpaq&gt; pwd Path ---- C:\ProgramData\HP\HP Support Framework\Softpaq PS C:\ProgramData\HP\HP Support Framework\Softpaq&gt; ls 目录: C:\ProgramData\HP\HP Support Framework\Softpaq Mode LastWriteTime Length Name ---- ------------- ------ ---- d----- 2025/4/10 19:46 10193 d----- 2024/10/15 14:15 11044 d----- 2023/6/23 14:37 23986 d----- 2024/1/25 16:52 26550 d----- 2023/6/23 14:36 33412 d----- 2024/9/19 16:14 34441 d----- 2024/6/16 13:29 50742 d----- 2024/10/15 19:35 63486 d----- 2024/9/19 16:14 65894 d----- 2025/4/10 19:30 66371 d----- 2025/4/10 19:46 75239 d----- 2025/4/10 19:38 82680 d----- 2023/9/14 19:38 83404 d----- 2025/6/10 15:53 84995 d----- 2023/9/14 19:37 94731</LI-CODE><P><SPAN>&nbsp;</SPAN></P> Tue, 12 May 2026 09:07:45 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP-Software-Framework-cun-chu-kong-jian-qing-li/m-p/1385402#M42745 DeYuDaDa 2026-05-12T09:07:45Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/mac-dian-nao-lian-jie-bu-leLaser-103a-da-yin/m-p/1385401#M317929 <P>依旧显示离线</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="截屏2026-05-12 16.59.53.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/133919iCA51251E69E7309C/image-size/large?v=v2&amp;px=999" role="button" title="截屏2026-05-12 16.59.53.png" alt="截屏2026-05-12 16.59.53.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="截屏2026-05-12 17.00.37.png" style="width: 770px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/133920iBA37C502F412B034/image-size/large?v=v2&amp;px=999" role="button" title="截屏2026-05-12 17.00.37.png" alt="截屏2026-05-12 17.00.37.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="截屏2026-05-12 17.01.10.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/133921i4A99ECD7B02F6870/image-size/large?v=v2&amp;px=999" role="button" title="截屏2026-05-12 17.01.10.png" alt="截屏2026-05-12 17.01.10.png" /></span></P> Tue, 12 May 2026 09:02:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/mac-dian-nao-lian-jie-bu-leLaser-103a-da-yin/m-p/1385401#M317929 nikoerhao 2026-05-12T09:02:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/mac-dian-nao-lian-jie-bu-leLaser-103a-da-yin/m-p/1385397#M317928 <P>您好</P> <P>感谢配合。</P> <P>可以尝试选择2160，然后通过2160测试打印，谢谢。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1778575678724.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/133918i58FB769A1A982E01/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1778575678724.png" alt="_0-1778575678724.png" /></span></P> <P>&nbsp;</P> Tue, 12 May 2026 08:48:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/mac-dian-nao-lian-jie-bu-leLaser-103a-da-yin/m-p/1385397#M317928 双鱼座鲨鱼 2026-05-12T08:48:39Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/mac-dian-nao-lian-jie-bu-leLaser-103a-da-yin/m-p/1385395#M317927 <P>您好，我的电脑是macbook pro，因为没有可以直接插入的口所以我尝试使用了转接头及拓展坞进行连接，我下载了这个链接的Samsung 打印机驱动程序 v2.6：<A href="https://support.apple.com/zh-cn/106427，" target="_blank">https://support.apple.com/zh-cn/106427，</A>下载下来的文件名字为：SamsungPrinterDrivers.dmg，因为直接打开会显示此宗卷不满足本更新的要求，所以我使用Pacifist安装了此程序。</P><P>一开始添加打印机显示为闲置，但只要我尝试打印就会显示离线。</P><P>以下图片是我的操作过程：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.jpg" style="width: 394px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/133914i848EA03BAADA2DD1/image-size/large?v=v2&amp;px=999" role="button" title="1.jpg" alt="1.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/133915i78B038B599500EF3/image-size/large?v=v2&amp;px=999" role="button" title="2.jpg" alt="2.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/133916i4C2BD804ADC55BB5/image-size/large?v=v2&amp;px=999" role="button" title="3.png" alt="3.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="4.png" style="width: 558px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/133917i0BB7E45A325CE8F1/image-size/large?v=v2&amp;px=999" role="button" title="4.png" alt="4.png" /></span></P> Tue, 12 May 2026 08:46:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/mac-dian-nao-lian-jie-bu-leLaser-103a-da-yin/m-p/1385395#M317927 nikoerhao 2026-05-12T08:46:30Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/mac-dian-nao-lian-jie-bu-leLaser-103a-da-yin/m-p/1385390#M317926 <P>您好</P> <P>请问<SPAN class="">打印机和电脑是通过什么方式连接的？（如果使用转接线可能会出现以上问题）</SPAN></P> <P><SPAN class="">同时，请提供安装Samsung M2070 Series以及Samsung M2020 Series驱动的操作过程截图，以便确认问题，谢谢。</SPAN></P> <P>&nbsp;</P> Tue, 12 May 2026 08:20:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/mac-dian-nao-lian-jie-bu-leLaser-103a-da-yin/m-p/1385390#M317926 双鱼座鲨鱼 2026-05-12T08:20:15Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/mac-dian-nao-lian-jie-bu-leLaser-103a-da-yin/m-p/1385389#M317925 <P>USB连接，参照之前的帖子安装驱动尝试使用了<STRONG><SPAN class="">Samsung M2070 Series以及Samsung M2020 Series，依旧显示打印机离线</SPAN></STRONG></P> Tue, 12 May 2026 08:17:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/mac-dian-nao-lian-jie-bu-leLaser-103a-da-yin/m-p/1385389#M317925 nikoerhao 2026-05-12T08:17:23Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99-ultra-de-qu-dong-zai-na-li-geng-xin-kao-pu/m-p/1385388#M491891 <P>这台机器的驱动更新非常不方便。今年1月份，用HPImageAssistant提示BIOS的驱动要更新，直接就在HPImageAssistant进行了更新，结果是每次开机都要15分钟，去售后用各种办法都无法解决，只能换主板。但现在发现AMD显卡里的AI Bundle无法完整的运行，比如Amuse无法安装，Ollama无法运行新版本。所以想问问大佬，用什么办法可以靠谱的更新驱动？</P> Tue, 12 May 2026 08:05:59 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99-ultra-de-qu-dong-zai-na-li-geng-xin-kao-pu/m-p/1385388#M491891 cosn 2026-05-12T08:05:59Z