https://h30471.www3.hp.com/ 惠普支持社区 Fri, 01 May 2026 08:29:51 GMT Community 2026-05-01T08:29:51Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-ji-wu-fa-xian-shiWIFI-biao-shi-wu-fa-deng-lu/m-p/1384522#M491713 <P>已经修好了 系统还原了一下</P> Fri, 01 May 2026 08:19:10 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-ji-wu-fa-xian-shiWIFI-biao-shi-wu-fa-deng-lu/m-p/1384522#M491713 苹果苹果 2026-05-01T08:19:10Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP400G1dm-wu-fa-qi-dong-zaiPE-zhuang-tai-xia-ke-yi-kan-dao-ying-pan-dan-shi-zaiBIOS-li-mian-de-qi-dong-xiang-mei-you-ying-pan-qi-dong/m-p/1384521#M42709 <P>数据备份出来后，用pe修复下引导试试</P> <P>无效重装系统，再不行就替换硬盘测试。</P> Fri, 01 May 2026 08:07:56 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP400G1dm-wu-fa-qi-dong-zaiPE-zhuang-tai-xia-ke-yi-kan-dao-ying-pan-dan-shi-zaiBIOS-li-mian-de-qi-dong-xiang-mei-you-ying-pan-qi-dong/m-p/1384521#M42709 正在输入 2026-05-01T08:07:56Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-ji-wu-fa-xian-shiWIFI-biao-shi-wu-fa-deng-lu/m-p/1384520#M491712 <P>现在卡在锁屏界面？</P> Fri, 01 May 2026 08:06:50 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-ji-wu-fa-xian-shiWIFI-biao-shi-wu-fa-deng-lu/m-p/1384520#M491712 正在输入 2026-05-01T08:06:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP518gan-jue-da-yin-ji-cai-da-shi-lan-se-wu-fa-da-chu/m-p/1384519#M317732 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="打印测试页.jpg" style="width: 579px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/133730iEB404EFDA2457348/image-size/large?v=v2&amp;px=999" role="button" title="打印测试页.jpg" alt="打印测试页.jpg" /></span></P> Fri, 01 May 2026 07:37:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP518gan-jue-da-yin-ji-cai-da-shi-lan-se-wu-fa-da-chu/m-p/1384519#M317732 一匹瘦马 2026-05-01T07:37:46Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP400G1dm-wu-fa-qi-dong-zaiPE-zhuang-tai-xia-ke-yi-kan-dao-ying-pan-dan-shi-zaiBIOS-li-mian-de-qi-dong-xiang-mei-you-ying-pan-qi-dong/m-p/1384516#M42708 <P>在PE状态下可以看到硬盘 但是在BIOS里面的启动项没有硬盘启动选项&nbsp;<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20260501145713_347_169.jpg" style="width: 498px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/133729iC32D616AFDD07A1F/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20260501145713_347_169.jpg" alt="微信图片_20260501145713_347_169.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20260501145714_348_169.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/133728iE53ED5F326BA30E8/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20260501145714_348_169.jpg" alt="微信图片_20260501145714_348_169.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20260501145754_349_169.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/133727i3ACBC977DAF1495A/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20260501145754_349_169.jpg" alt="微信图片_20260501145754_349_169.jpg" /></span></P> Fri, 01 May 2026 07:02:24 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/HP400G1dm-wu-fa-qi-dong-zaiPE-zhuang-tai-xia-ke-yi-kan-dao-ying-pan-dan-shi-zaiBIOS-li-mian-de-qi-dong-xiang-mei-you-ying-pan-qi-dong/m-p/1384516#M42708 白白0522 2026-05-01T07:02:24Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shu-gao-qi-ka-zhi/m-p/1384512#M317731 <P>你们售后的人来 看到故障 不承认机器问题 说家用系列就这样 说家用系列实际使用达不到官方参数&nbsp; 您看说的是人话吗？&nbsp; 自动停住 没任何提示 日志里能有记录？&nbsp;</P> Fri, 01 May 2026 06:34:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shu-gao-qi-ka-zhi/m-p/1384512#M317731 BHL 2026-05-01T06:34:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shu-gao-qi-ka-zhi/m-p/1384511#M317730 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20260429_174756.jpg" style="width: 3072px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/133721i3D03AFE92A4D1EBC/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20260429_174756.jpg" alt="IMG_20260429_174756.jpg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20260429_174753.jpg" style="width: 3072px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/133722iDA3DA3509BF5DD13/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20260429_174753.jpg" alt="IMG_20260429_174753.jpg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20260429_173832.jpg" style="width: 3072px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/133723i85B7AAE0EE2FE61A/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20260429_173832.jpg" alt="IMG_20260429_173832.jpg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20260429_173829.jpg" style="width: 3072px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/133724i195D838AEFF1B86C/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20260429_173829.jpg" alt="IMG_20260429_173829.jpg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20260429_173825.jpg" style="width: 3072px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/133725i82FF68A48E0472A4/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20260429_173825.jpg" alt="IMG_20260429_173825.jpg" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20260429_173821.jpg" style="width: 3072px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/133726i2EBA8920D09FA051/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20260429_173821.jpg" alt="IMG_20260429_173821.jpg" /></span></P><P> </P> Fri, 01 May 2026 06:28:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/shu-gao-qi-ka-zhi/m-p/1384511#M317730 BHL 2026-05-01T06:28:23Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-ji-wu-fa-xian-shiWIFI-biao-shi-wu-fa-deng-lu/m-p/1384490#M491708 <P>电脑更新突然掉网，关机再次开机后没有WIFI标识，电脑必须联网才能登录。USB共享无法使用</P> Fri, 01 May 2026 04:12:28 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-ji-wu-fa-xian-shiWIFI-biao-shi-wu-fa-deng-lu/m-p/1384490#M491708 苹果苹果 2026-05-01T04:12:28Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Pavilion-g4gai-huan-shen-me-wu-xian-wang-ka/m-p/1384489#M491707 <P>通过序列号可以在官网查询资料，若无相关资料则代表产品退市下架。</P> <P>&nbsp;</P> <P>机型年数较久，更换网卡也无法带来整体更好的使用体验</P> <P>建议更换新机，或者配置更好的二手机使用</P> Fri, 01 May 2026 01:27:54 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Pavilion-g4gai-huan-shen-me-wu-xian-wang-ka/m-p/1384489#M491707 正在输入 2026-05-01T01:27:54Z https://h30471.www3.hp.com/t5/you-xi-ben/zhu-ban-nei-cun-wen-du-te-bie-gao-bu-tai-dong-lai-zi-xun-xia-ge-wei-da-lao/m-p/1384488#M92896 <P><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/391961">@威風糸堂堂</a>&nbsp;</P> <P>你好，实际使用中如游戏有遇到异常吗？</P> Fri, 01 May 2026 01:20:13 GMT https://h30471.www3.hp.com/t5/you-xi-ben/zhu-ban-nei-cun-wen-du-te-bie-gao-bu-tai-dong-lai-zi-xun-xia-ge-wei-da-lao/m-p/1384488#M92896 正在输入 2026-05-01T01:20:13Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/wo-xiang-sheng-ji-gao-tong-de-wu-xian-wang-ka-zhe-ge-zhu-ban-zhi-chiNGFF-de-wu-xian-wang-ka-ma/m-p/1384487#M83517 <P>感谢分享</P> Fri, 01 May 2026 01:17:04 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/wo-xiang-sheng-ji-gao-tong-de-wu-xian-wang-ka-zhe-ge-zhu-ban-zhi-chiNGFF-de-wu-xian-wang-ka-ma/m-p/1384487#M83517 正在输入 2026-05-01T01:17:04Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-ling6-geng-xinbios-hou-dian-nao-kai-ji-wen-duCPU-hen-gao-feng-shan-hen-xiang/m-p/1384486#M491706 <P>可以清灰更换下硅脂，有支架可将机器架高</P> <P>然后再将OGH的风扇计划改为【自动】，让热量尽快散出。</P> <P>&nbsp;</P> <P>&nbsp;</P> Fri, 01 May 2026 01:15:57 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-ling6-geng-xinbios-hou-dian-nao-kai-ji-wen-duCPU-hen-gao-feng-shan-hen-xiang/m-p/1384486#M491706 正在输入 2026-05-01T01:15:57Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/gang-mai-de-an-ying-jing-ling11-yi-kai-ji-jiu-yi-zhi-you-zi-zi-de-dian-liu-sheng-zen-me-hui-shi-sheng-yin-hen-da-zheng-chang-shi-yong-dou-ting-de-jian/m-p/1384485#M491705 <P>尝试将电脑关机并移除所有的外接设备（包括电源）然后按电源键30秒后再松开手，插上电源线并单点电源键开机，首次开机请耐心等待，启动后再试试看。</P> <P>&nbsp;</P> <P>如果供电环境未接底线，那么电流声会较为明显一些。</P> <P>&nbsp;</P> Fri, 01 May 2026 01:13:39 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/gang-mai-de-an-ying-jing-ling11-yi-kai-ji-jiu-yi-zhi-you-zi-zi-de-dian-liu-sheng-zen-me-hui-shi-sheng-yin-hen-da-zheng-chang-shi-yong-dou-ting-de-jian/m-p/1384485#M491705 正在输入 2026-05-01T01:13:39Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-nao-hei-ping-you-sheng-yin-neng-yong-jian-pan/m-p/1384484#M491704 <P>环境灰尘较多建议先清清灰试下，顺便将内存硬盘等拆下来确保插槽内无灰尘。</P> <P>&nbsp;</P> Fri, 01 May 2026 01:13:02 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-nao-hei-ping-you-sheng-yin-neng-yong-jian-pan/m-p/1384484#M491704 正在输入 2026-05-01T01:13:02Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Pavilion-g4gai-huan-shen-me-wu-xian-wang-ka/m-p/1384483#M491703 <P>具体型号g4-1359TX，原网卡无蓝牙，该换什么网卡？</P> Fri, 01 May 2026 00:19:30 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Pavilion-g4gai-huan-shen-me-wu-xian-wang-ka/m-p/1384483#M491703 0HY 2026-05-01T00:19:30Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-ling6-geng-xinbios-hou-dian-nao-kai-ji-wen-duCPU-hen-gao-feng-shan-hen-xiang/m-p/1384481#M491702 <P>没有效果还是一样，开机电脑温度就很高，CPU使用率也高，主要风扇特别吵。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1777563327422.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/133718i451FD2931EC17070/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1777563327422.png" alt="_0-1777563327422.png" /></span></P><P>&nbsp;</P> Thu, 30 Apr 2026 15:36:14 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-ling6-geng-xinbios-hou-dian-nao-kai-ji-wen-duCPU-hen-gao-feng-shan-hen-xiang/m-p/1384481#M491702 背道而驰 2026-04-30T15:36:14Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-pin-fan-tuo-ji-duan-dian-zhong-qi-hou-cai-neng-shi-yongHP-DeskJet-Ink-Advantage-Ultra-4825-da-yin-ji/m-p/1384467#M317729 <P><SPAN>HP DeskJet Ink Advantage Ultra 4825 打印机</SPAN></P><P><SPAN>打印机经常在打印时电脑上显示脱机，无法打印，面板液晶屏幕无任何显示，按面板上任何按键都没有反应，比如按电源键也无法关机。但是拔掉插头再插上插头，问题就立马消失了，又能正常使用了。但是又过几个小时后，又会出现同样的脱机问题。</SPAN></P> Thu, 30 Apr 2026 13:46:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-pin-fan-tuo-ji-duan-dian-zhong-qi-hou-cai-neng-shi-yongHP-DeskJet-Ink-Advantage-Ultra-4825-da-yin-ji/m-p/1384467#M317729 pkxys 2026-04-30T13:46:01Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-nao-hei-ping-you-sheng-yin-neng-yong-jian-pan/m-p/1384463#M491698 <P>第一次出现是玩游戏的时候，突然黑屏，有声音，风扇一开始在转，一小段时间后没了，强制关机后能开机，刚打卡输入锁屏密码的界面又黑屏，再次强制关机重启后好了。</P><P>第二次是用浏览器看视频，也是突然黑屏。视频声音一直在，能用键盘控制视频的暂停和播放，用快捷键关机，再次开机后也正常了。就是时不时的黑屏。</P><P>使用环境灰有点多，去年5月份拆机清灰换过硅脂，其他问题想不到了。是需要再次清灰还是显示屏硬件方面有问题？</P> Thu, 30 Apr 2026 13:12:21 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-nao-hei-ping-you-sheng-yin-neng-yong-jian-pan/m-p/1384463#M491698 玩家122345 2026-04-30T13:12:21Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-tank672suo-you-an-jian-ji-ping-mu-shan-shuo/m-p/1384462#M97223 <P>您好</P> <P><SPAN>请按以下要求，调整打印机所在的路由环境后，重新连接打印机，重新测试。</SPAN></P> <P><SPAN>具体要求如下：</SPAN></P> <P>1 <SPAN>确认路由器是否支持双频，如果支持，关闭多频合一</SPAN></P> <P>2 <SPAN>打印机连接到</SPAN>2.4g <SPAN>网络，使用英文或英文</SPAN>+<SPAN>数字（不支持中文）</SPAN></P> <P>3 <SPAN>带宽调整为</SPAN>20M</P> <P>4 <SPAN>使用信道</SPAN>13</P> <P>5<SPAN>关闭</SPAN>wmm<SPAN>（如果找不到可忽略）</SPAN></P> <P><SPAN>谢谢</SPAN></P> Thu, 30 Apr 2026 12:46:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-tank672suo-you-an-jian-ji-ping-mu-shan-shuo/m-p/1384462#M97223 双鱼座鲨鱼 2026-04-30T12:46:50Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-tank672suo-you-an-jian-ji-ping-mu-shan-shuo/m-p/1384459#M97222 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="34O(J{85)J`~`445@3C6S)N.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/133717i421C6F138D33EF29/image-size/large?v=v2&amp;px=999" role="button" title="34O(J{85)J`~`445@3C6S)N.png" alt="34O(J{85)J`~`445@3C6S)N.png" /></span></P><P>&nbsp;</P> Thu, 30 Apr 2026 12:13:36 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-tank672suo-you-an-jian-ji-ping-mu-shan-shuo/m-p/1384459#M97222 林深时见鹿 2026-04-30T12:13:36Z