https://h30471.www3.hp.com/ 惠普支持社区 Mon, 31 Aug 2026 12:35:22 GMT Community 2026-08-31T12:35:22Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-M175A-da-yin-zhe-yang-qiu-zhu/m-p/1391229#M319645 <P>您好，重装了成像鼓问题依旧，能确定是高压板问题吗？</P> Mon, 31 Aug 2026 07:14:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-M175A-da-yin-zhe-yang-qiu-zhu/m-p/1391229#M319645 V阳光 2026-08-31T07:14:40Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-bu-xian-shi-yu-lan-zhuang-tai/m-p/1391228#M319644 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1788159973703.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/135653i126399B648243916/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1788159973703.png" alt="_0-1788159973703.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1788160003216.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/135654i93DEAEB7A01D4BED/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1788160003216.png" alt="_1-1788160003216.png" /></span></P><P>这两张是hp app扫描后显示的，</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_2-1788160087309.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/135655i0EBE6225DAA72602/image-size/medium?v=v2&amp;px=400" role="button" title="_2-1788160087309.png" alt="_2-1788160087309.png" /></span></P><P>&nbsp;</P><P>这个是hp samrt扫描后显示的，</P> Mon, 31 Aug 2026 07:08:38 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-bu-xian-shi-yu-lan-zhuang-tai/m-p/1391228#M319644 每天都好困 2026-08-31T07:08:38Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-dj-2130da-yin-ji-da-yin-de-hen-man/m-p/1391226#M319643 <P>好的感谢，这个打印机确实是我接触过最麻烦最浪费的打印机了</P> Mon, 31 Aug 2026 07:07:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-dj-2130da-yin-ji-da-yin-de-hen-man/m-p/1391226#M319643 qwrer 2026-08-31T07:07:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-dj-2130da-yin-ji-da-yin-de-hen-man/m-p/1391224#M319642 <P>您好</P> <P>可以更换其他电脑重新连接打印机测试一下。</P> <P>如果问题依旧，有条件需要更换墨盒测试，谢谢。</P> Mon, 31 Aug 2026 07:06:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-dj-2130da-yin-ji-da-yin-de-hen-man/m-p/1391224#M319642 双鱼座鲨鱼 2026-08-31T07:06:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-bu-xian-shi-yu-lan-zhuang-tai/m-p/1391222#M319641 <P>您好</P> <P>麻烦提供完整的操作过程截图，以便确认问题，谢谢。</P> Mon, 31 Aug 2026 07:04:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-bu-xian-shi-yu-lan-zhuang-tai/m-p/1391222#M319641 双鱼座鲨鱼 2026-08-31T07:04:14Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-dj-2130da-yin-ji-da-yin-de-hen-man/m-p/1391221#M319640 <P>我安装好了1000&nbsp;&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="8.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/135652i15D0C66AE58E2EFA/image-size/medium?v=v2&amp;px=400" role="button" title="8.png" alt="8.png" /></span></P><P>但是还是一样的问题&nbsp; &nbsp;打印一会停一会 慢慢的打印&nbsp; 打印诊断页就很快 打印测试页就变慢了&nbsp; 打印一段停一会&nbsp; 但是一直开关打印仓墨盒门就打印</P><P> </P> Mon, 31 Aug 2026 07:00:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-dj-2130da-yin-ji-da-yin-de-hen-man/m-p/1391221#M319640 qwrer 2026-08-31T07:00:03Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-dj-2130da-yin-ji-da-yin-de-hen-man/m-p/1391219#M319639 <P>感谢您但是还是无法选择</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="7.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/135650i3CE023DB197B9887/image-size/medium?v=v2&amp;px=400" role="button" title="7.png" alt="7.png" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="6.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/135651i1CBAAC44D0889E3D/image-size/medium?v=v2&amp;px=400" role="button" title="6.png" alt="6.png" /></span></P><P> </P> Mon, 31 Aug 2026 06:55:29 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-dj-2130da-yin-ji-da-yin-de-hen-man/m-p/1391219#M319639 qwrer 2026-08-31T06:55:29Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-bu-xian-shi-yu-lan-zhuang-tai/m-p/1391216#M319638 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1788158981506.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/135649iF801D1EDF7808870/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1788158981506.png" alt="_1-1788158981506.png" /></span></P><P>为什么安装了HP app之后扫描功能不显示预览？</P><P>&nbsp;</P> Mon, 31 Aug 2026 06:50:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/sao-miao-bu-xian-shi-yu-lan-zhuang-tai/m-p/1391216#M319638 每天都好困 2026-08-31T06:50:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-dj-2130da-yin-ji-da-yin-de-hen-man/m-p/1391213#M319637 <P>您好</P> <P>选择第二个，deskjet 1000，下一步，下一步，直到完成。</P> <P>&nbsp;</P> Mon, 31 Aug 2026 06:48:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-dj-2130da-yin-ji-da-yin-de-hen-man/m-p/1391213#M319637 双鱼座鲨鱼 2026-08-31T06:48:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-dj-2130da-yin-ji-da-yin-de-hen-man/m-p/1391212#M319636 <P>首先感谢您，然后这个选择路径时没有inf的后缀然后点错了，点了win更新最后给下载了一堆，什么厂商的都有，这个还能删或者还有处理办法吗，对了墨盒在smart中显示的是hp官方的</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="5.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/135647i45BB409E3628F6D5/image-size/medium?v=v2&amp;px=400" role="button" title="5.png" alt="5.png" /></span></P> Mon, 31 Aug 2026 06:44:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-dj-2130da-yin-ji-da-yin-de-hen-man/m-p/1391212#M319636 qwrer 2026-08-31T06:44:50Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-dj-2130da-yin-ji-da-yin-de-hen-man/m-p/1391210#M319635 <P>您好</P> <P>操作没问题，右图请点击：确定。</P> <P>谢谢</P> Mon, 31 Aug 2026 06:24:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-dj-2130da-yin-ji-da-yin-de-hen-man/m-p/1391210#M319635 双鱼座鲨鱼 2026-08-31T06:24:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-dj-2130da-yin-ji-da-yin-de-hen-man/m-p/1391209#M319634 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="4.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/135646i5CD242E6DEDD2C6E/image-size/medium?v=v2&amp;px=400" role="button" title="4.png" alt="4.png" /></span></P><P>这样加入吗&nbsp; 前面发的那串链接是什么</P> Mon, 31 Aug 2026 06:16:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-dj-2130da-yin-ji-da-yin-de-hen-man/m-p/1391209#M319634 qwrer 2026-08-31T06:16:19Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-dj-2130da-yin-ji-da-yin-de-hen-man/m-p/1391207#M319633 <P>您好<BR />您可以通过hp deskjet 1000驱动替换的方式测试一下。<BR />方法：<BR />1 下载 hp deskjet 1000 驱动并解压<BR />2 在电脑上打开 设备和打印机-添加打印机-我需要的打印机未被列出-<FONT size="7">手动添加</FONT>-选择usb端口-下一步-从磁盘安装-浏览-找到解压好的文件夹（选择任意一个*.inf文件）安装即可。</P> <P><A href="http://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/DJ1000_J110_1313-1.exe" rel="noopener noreferrer" target="_blank">http://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/DJ1000_J110_1313-1.exe</A></P> Mon, 31 Aug 2026 06:11:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-dj-2130da-yin-ji-da-yin-de-hen-man/m-p/1391207#M319633 双鱼座鲨鱼 2026-08-31T06:11:31Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-dj-2130da-yin-ji-da-yin-de-hen-man/m-p/1391206#M319632 <P>下载好了dj1000驱动但是无法链接打印机，是不是需要删除以前的驱动</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/135644i5A6D17BB8AC82AC9/image-size/medium?v=v2&amp;px=400" role="button" title="2.png" alt="2.png" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/135645iCE45CCF3C526A644/image-size/medium?v=v2&amp;px=400" role="button" title="3.png" alt="3.png" /></span></P><P> </P> Mon, 31 Aug 2026 06:09:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-dj-2130da-yin-ji-da-yin-de-hen-man/m-p/1391206#M319632 qwrer 2026-08-31T06:09:37Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-dj-2130da-yin-ji-da-yin-de-hen-man/m-p/1391203#M319631 <P>您好</P> <P>建议手动添加dj1000</P> <P>端口选择usb001</P> <P>测试过程中遇到问题，请及时追问，谢谢。</P> Mon, 31 Aug 2026 06:01:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-dj-2130da-yin-ji-da-yin-de-hen-man/m-p/1391203#M319631 双鱼座鲨鱼 2026-08-31T06:01:34Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-dj-2130da-yin-ji-da-yin-de-hen-man/m-p/1391202#M319630 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/135643i89E2672E3A9BCF20/image-size/medium?v=v2&amp;px=400" role="button" title="1.png" alt="1.png" /></span></P><P>&nbsp;&nbsp; 打印机打印检测页面正常，打印普通的就很慢</P> Mon, 31 Aug 2026 05:53:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-dj-2130da-yin-ji-da-yin-de-hen-man/m-p/1391202#M319630 qwrer 2026-08-31T05:53:25Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-dj-2130da-yin-ji-da-yin-de-hen-man/m-p/1391200#M319629 <P>需要安装DJ10000的驱动吗，现在是打印检测的很快，打印普通的就很慢，机型是hp2132</P><P>&nbsp;</P> Mon, 31 Aug 2026 05:51:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/hp-dj-2130da-yin-ji-da-yin-de-hen-man/m-p/1391200#M319629 qwrer 2026-08-31T05:51:35Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/ProXpress-SL-M4075HR-Pro-yong-wang-xian-lian-jie-lu-you-hou-zai-lu-you-he-dian-nao-shang-jun-kan-bu-dao-da-yin-ji/m-p/1391199#M6771 <P>之前曾经用百兆路由器实验过，也不行。之前成功过的那一次，用的是现在这台WDR8610，千兆的</P> Mon, 31 Aug 2026 05:27:54 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/ProXpress-SL-M4075HR-Pro-yong-wang-xian-lian-jie-lu-you-hou-zai-lu-you-he-dian-nao-shang-jun-kan-bu-dao-da-yin-ji/m-p/1391199#M6771 sdlx 2026-08-31T05:27:54Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/ProXpress-SL-M4075HR-Pro-yong-wang-xian-lian-jie-lu-you-hou-zai-lu-you-he-dian-nao-shang-jun-kan-bu-dao-da-yin-ji/m-p/1391198#M6770 <P>您好</P> <P>感谢配合</P> <P>目前来看，以上问题可能和网络通讯速率有关。</P> <P>有条件建议将打印机连接到100M路由/交换机上测试。</P> Mon, 31 Aug 2026 05:00:36 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/ProXpress-SL-M4075HR-Pro-yong-wang-xian-lian-jie-lu-you-hou-zai-lu-you-he-dian-nao-shang-jun-kan-bu-dao-da-yin-ji/m-p/1391198#M6770 双鱼座鲨鱼 2026-08-31T05:00:36Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/ProXpress-SL-M4075HR-Pro-yong-wang-xian-lian-jie-lu-you-hou-zai-lu-you-he-dian-nao-shang-jun-kan-bu-dao-da-yin-ji/m-p/1391197#M6769 <P><SPAN>电脑ip如下</SPAN></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="sdlx_0-1788151607550.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/135642i74DF8806F85E6E9D/image-size/medium?v=v2&amp;px=400" role="button" title="sdlx_0-1788151607550.png" alt="sdlx_0-1788151607550.png" /></span></P><P>路由器为TL-WDR8610千兆路由器。也用过华硕AC86u路由器，也不成功。六类网线，也用过超五类线，也不成功。也换过路由器的不同网口，也不成功。中间曾经有某次曾经成功连上了，在电脑上用浏览器访问到了打印机的IP，看到了管理界面。用了几分钟，后来关机回家了。下次回来就连不上了。而且再也没复现连上的情况。</P> Mon, 31 Aug 2026 04:54:11 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/ProXpress-SL-M4075HR-Pro-yong-wang-xian-lian-jie-lu-you-hou-zai-lu-you-he-dian-nao-shang-jun-kan-bu-dao-da-yin-ji/m-p/1391197#M6769 sdlx 2026-08-31T04:54:11Z