https://h30471.www3.hp.com/ 惠普支持社区 Sun, 02 Aug 2026 20:38:25 GMT Community 2026-08-02T20:38:25Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/win8-1-zhuan-ye-ban-ji-huo-cheng-gong-sheng-ji-dao-win10-xian-shi-wu-fa-ji-huo/m-p/1389987#M492682 <P>xian'shi<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="win8.1系统已成功激活.PNG" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/135244i5E5AAC06981C2A63/image-size/large?v=v2&amp;px=999" role="button" title="win8.1系统已成功激活.PNG" alt="win8.1系统已成功激活.PNG" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Win10显示未激活.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/135245i31929D0A69287161/image-size/large?v=v2&amp;px=999" role="button" title="Win10显示未激活.png" alt="Win10显示未激活.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="win10系统参数.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/135246i8CE203BA0A4D93AB/image-size/large?v=v2&amp;px=999" role="button" title="win10系统参数.png" alt="win10系统参数.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="win10未激活.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/135247iA39CA26F4BFDC4CC/image-size/large?v=v2&amp;px=999" role="button" title="win10未激活.png" alt="win10未激活.png" /></span></P> Sun, 02 Aug 2026 10:42:31 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/win8-1-zhuan-ye-ban-ji-huo-cheng-gong-sheng-ji-dao-win10-xian-shi-wu-fa-ji-huo/m-p/1389987#M492682 zjysky 2026-08-02T10:42:31Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-ling11rui-long-ban-ying-jian-sheng-ji/m-p/1389981#M492680 <P>暗影精灵11锐龙版支持64g内存吗？副硬盘位支持2T2230固态吗？有人升级过吗？</P> Sun, 02 Aug 2026 02:43:14 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-ling11rui-long-ban-ying-jian-sheng-ji/m-p/1389981#M492680 空天 2026-08-02T02:43:14Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-liang-da-yin-kong-bai-zhi-zhang-shao-liang-da-yin-de-zhi-zhang-se-cai-you-wu-qie-zhi-da-yin-le-yi-zhang-zhi-de-yi-xiao-bu-fen/m-p/1389976#M319300 <P>大量打印空白纸张，少量打印的纸张，色彩有误且只打印了一张纸的一小部分</P><P>&nbsp;</P><P>打印机放了有三四年没用过了，根据HP Smart显示墨盒应该还有余量；是因为墨盒氧化过期之类的原因？</P> Sat, 01 Aug 2026 23:24:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-liang-da-yin-kong-bai-zhi-zhang-shao-liang-da-yin-de-zhi-zhang-se-cai-you-wu-qie-zhi-da-yin-le-yi-zhang-zhi-de-yi-xiao-bu-fen/m-p/1389976#M319300 棉苏 2026-08-01T23:24:35Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhuan-zhou-yi-xiang/m-p/1389972#M492677 <P>转轴转到最后的时候有轻微异响，关闭到快闭合的时候也有</P> Sat, 01 Aug 2026 12:45:11 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhuan-zhou-yi-xiang/m-p/1389972#M492677 DAWN8858 2026-08-01T12:45:11Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ka-si/m-p/1389963#M319297 <P>发布打印命令后，有时会出现 打印机显示屏右上角显示收到打印任务的图标，不打印&nbsp; 屏幕触摸没反应 只能强关，如果间隔时间短开机报61.00.00，时间长一点能点亮，如果打印任务没有取消，回复后会继续打，时间记录打印头未提供 和纸槽满，之前打印的时候&nbsp; 纸槽有大概三百多页纸 会提示纸槽满&nbsp; 拿出来后会接着打。固件也更新了最新的&nbsp; 更换了硬盘、格式化板还是会出现。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="skyworth_0-1785580759777.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/135239iF38856FCCF49E3A1/image-size/medium?v=v2&amp;px=400" role="button" title="skyworth_0-1785580759777.png" alt="skyworth_0-1785580759777.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="skyworth_1-1785581079844.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/135240iCEF27D22537700E8/image-size/medium?v=v2&amp;px=400" role="button" title="skyworth_1-1785581079844.png" alt="skyworth_1-1785581079844.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Sat, 01 Aug 2026 10:45:16 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-ka-si/m-p/1389963#M319297 skyworth 2026-08-01T10:45:16Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-an-ying-jing-lingpro16zaiword-zhong-zhan-tie-wang-zhi-shi-chu-xianhyperlink-zen-me-jie-jue/m-p/1389961#M492674 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="sdfjiscjls_0-1785580737443.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/135238i167DF8AB63FFF40D/image-size/medium?v=v2&amp;px=400" role="button" title="sdfjiscjls_0-1785580737443.png" alt="sdfjiscjls_0-1785580737443.png" /></span></P><P>如题，在粘贴链接时出现这种情况，而不是直接一条链接或者超链接。怎么解决？</P> Sat, 01 Aug 2026 10:40:01 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-an-ying-jing-lingpro16zaiword-zhong-zhan-tie-wang-zhi-shi-chu-xianhyperlink-zen-me-jie-jue/m-p/1389961#M492674 sdfjiscjls 2026-08-01T10:40:01Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/tank510xi-lie-cai-se-da-yin-yan-se-yi-chang/m-p/1389947#M319291 <P>彩色打印时似乎蓝色黄色出不来，质量诊断页如图。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="c892cca9975d8e093d7890344f8231be.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/135233iF47AEB6DED19CB5F/image-size/large?v=v2&amp;px=999" role="button" title="c892cca9975d8e093d7890344f8231be.jpg" alt="c892cca9975d8e093d7890344f8231be.jpg" /></span></P> Sat, 01 Aug 2026 05:21:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/tank510xi-lie-cai-se-da-yin-yan-se-yi-chang/m-p/1389947#M319291 rgz_ 2026-08-01T05:21:34Z https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/SCX-4828zen-yang-diao-zheng-da-yin-shen-qian/m-p/1389943#M6757 <P>SCX-4828怎样调整打印深浅，打印PDF文档时灰色细小字体非常模糊。</P> Sat, 01 Aug 2026 03:43:24 GMT https://h30471.www3.hp.com/t5/san-xing-da-yin-ji/SCX-4828zen-yang-diao-zheng-da-yin-shen-qian/m-p/1389943#M6757 xhq0130 2026-08-01T03:43:24Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/HP-SMART-TANK670-da-yin-ji-san-se-lie-yin-tou-gan-ying-bu-le/m-p/1389937#M10905 <P>HP SMART TANK670 打印機三色列印頭感應不了</P> Fri, 31 Jul 2026 16:13:00 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/HP-SMART-TANK670-da-yin-ji-san-se-lie-yin-tou-gan-ying-bu-le/m-p/1389937#M10905 CKWAN 2026-07-31T16:13:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/tank710da-yin-de-yan-se-dou-shi-zi-se/m-p/1389934#M319286 <P>红色黄色打印出来都是紫色，怎么处理</P> Fri, 31 Jul 2026 14:36:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/tank710da-yin-de-yan-se-dou-shi-zi-se/m-p/1389934#M319286 nickdan 2026-07-31T14:36:48Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-wu-fa-da-kai-an-quan-qi-dong/m-p/1389933#M492667 <P>电脑更换南桥后，安全启动被关闭了，我进入bios点击加载惠普默认密钥后打开了安全启动选项，保存重启后就出现了这个提示无法进入系统。重新进入bios关闭安全启动选项才能正常进入系统，这种情况我该如何才能打开安全启动呢<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_2026-07-31_200642_117.png" style="width: 411px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/135232i03AF8FFBF53E53DB/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_2026-07-31_200642_117.png" alt="微信图片_2026-07-31_200642_117.png" /></span></P> Fri, 31 Jul 2026 12:09:22 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-wu-fa-da-kai-an-quan-qi-dong/m-p/1389933#M492667 HvictorE 2026-07-31T12:09:22Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/guang-ying-jing-ling11-an-zhuang-shuang-ying-pan-hou-qi-dong-houF9-wei-shen-me-wu-fa-kan-dao-di-er-ge-ying-pan/m-p/1389912#M492659 <P>光影精灵11 安装双硬盘后&nbsp; 启动后F9&nbsp; 为什么无法看到第二个硬盘</P><P>另一个硬盘也是启动盘&nbsp; BIOS如何设置</P> Fri, 31 Jul 2026 05:54:11 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/guang-ying-jing-ling11-an-zhuang-shuang-ying-pan-hou-qi-dong-houF9-wei-shen-me-wu-fa-kan-dao-di-er-ge-ying-pan/m-p/1389912#M492659 alexyu 2026-07-31T05:54:11Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-qu-dong-xian-shi/m-p/1389905#M319278 <P><SPAN>驱动安装超时，连接方式USB，从其他电脑把打印机放到这台电脑，一开始应该是有驱动的，但是选择打印都没有反应，就把打印机删除了，再安装新的驱动。现在按照驱动都是按照超时</SPAN></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="lynn0303_0-1785463766908.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/135225i2CE565117E852907/image-size/medium?v=v2&amp;px=400" role="button" title="lynn0303_0-1785463766908.png" alt="lynn0303_0-1785463766908.png" /></span></P><P>&nbsp;</P> Fri, 31 Jul 2026 02:09:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-qu-dong-xian-shi/m-p/1389905#M319278 lynn0303 2026-07-31T02:09:33Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pum1218nfs-da-yin-ji-qu-dong/m-p/1389899#M97627 <P>您好我在官网上没有找个支持win10系统的打印机驱动 只有固件更新软件。可以告诉我一个下载地址吗？谢谢！</P> Fri, 31 Jul 2026 00:50:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pum1218nfs-da-yin-ji-qu-dong/m-p/1389899#M97627 活力镇静剂 2026-07-31T00:50:12Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2606-da-yin-bu-qing-xi/m-p/1389898#M319277 <P>&nbsp;</P><P>打印不清晰，但是还无发加碳粉，无发解锁。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="bobobooo_1-1785456998428.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/135224iE52342769B80970B/image-size/medium?v=v2&amp;px=400" role="button" title="bobobooo_1-1785456998428.png" alt="bobobooo_1-1785456998428.png" /></span></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="bobobooo_0-1785456983623.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/135223iC5E7A628E1598A8D/image-size/medium?v=v2&amp;px=400" role="button" title="bobobooo_0-1785456983623.png" alt="bobobooo_0-1785456983623.png" /></span></P><P>&nbsp;</P> Fri, 31 Jul 2026 00:17:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/2606-da-yin-bu-qing-xi/m-p/1389898#M319277 bobobooo 2026-07-31T00:17:46Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-jin-rulinux-xi-tong-kun-nan/m-p/1389895#M492652 <P>我在移动硬盘上安装了ubuntu 22.0的linux,也设置好了linux系统中grub文件,也在bios中设置好了启动选项,但是在开机的时候仍然直接进入windows系统,而不是让我选择系统,每次进入都要狂按f9,才可以选择电脑系统</P> Thu, 30 Jul 2026 15:16:33 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-jin-rulinux-xi-tong-kun-nan/m-p/1389895#M492652 macsquare 2026-07-30T15:16:33Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M431tong-guoUSB-lian-jie-dian-nao-qu-dong-cong-guan-wang-xia-zai-de-shuang-mian-da-yin-qi-zong-shi-yi-duan-shi-jian-jiu-bian-wei-wei-an-zhuang/m-p/1389891#M319275 <P>HP LaserJet MFP M431通过USB连接电脑，驱动从官网下载的，双面打印器总是一段时间就变为未安装，无法双面打印。</P> Thu, 30 Jul 2026 09:56:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-LaserJet-MFP-M431tong-guoUSB-lian-jie-dian-nao-qu-dong-cong-guan-wang-xia-zai-de-shuang-mian-da-yin-qi-zong-shi-yi-duan-shi-jian-jiu-bian-wei-wei-an-zhuang/m-p/1389891#M319275 Tzzzz 2026-07-30T09:56:18Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zi-cong-geng-xinnv610qu-dong-hou-liang-du-wu-fa-diao-jie-xi-tong-suo-fang-cong-mo-ren150-bian-cheng200-she-zhi-ping-mu/m-p/1389889#M492649 <P>自从更新nv的610驱动后亮度条发灰无法调节，重启后则直接消失。系统缩放从默认150%变成200%，设置-屏幕-高级显示器设置中屏幕由原来的内部显示器变成有线显示器，但退回596老驱动后可以恢复正常，推测是适配问题，截止今日推出的新驱动均未能解决该问题。</P> Thu, 30 Jul 2026 09:36:14 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zi-cong-geng-xinnv610qu-dong-hou-liang-du-wu-fa-diao-jie-xi-tong-suo-fang-cong-mo-ren150-bian-cheng200-she-zhi-ping-mu/m-p/1389889#M492649 TakaHeily 2026-07-30T09:36:14Z https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/an-quan-dao-wu-fa-fang-wen/m-p/1389885#M42804 <P>本次操作由于这台计算机的限制而被取消。请与你的系统管理员联系。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1785403741325.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/135222i8AE8068AB423D9AD/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1785403741325.png" alt="_1-1785403741325.png" /></span></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1785403725855.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/135221i45E319CAF84FCD1B/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1785403725855.png" alt="_0-1785403725855.png" /></span></P><P>&nbsp;</P> Thu, 30 Jul 2026 09:29:12 GMT https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/an-quan-dao-wu-fa-fang-wen/m-p/1389885#M42804 怡然自乐 2026-07-30T09:29:12Z https://h30471.www3.hp.com/t5/you-xi-ben/du-li-xian-ka-zai-shi-yong-guo-cheng-zhong-chu-xian-hei-ping-qing-kuang/m-p/1389871#M93206 <P>使用OMEN Gaming Hub 的显卡切换器中的独显直连后，电脑出现了黑屏情况，显示几个字符就自动关机，又出现了打不开机的情况，后根据网上教程，将电脑又改为混合模式，并将电脑请了灰成功开机。</P><P>请问我的这台Victus Gaming Laptop 16-r0115TX (8C5U0PA)，要怎么做才能打开独显并不黑屏运行？</P> Thu, 30 Jul 2026 05:15:49 GMT https://h30471.www3.hp.com/t5/you-xi-ben/du-li-xian-ka-zai-shi-yong-guo-cheng-zhong-chu-xian-hei-ping-qing-kuang/m-p/1389871#M93206 独连 2026-07-30T05:15:49Z