https://h30471.www3.hp.com/ 惠普支持社区 Mon, 12 Oct 2026 00:17:04 GMT Community 2026-10-12T00:17:04Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xiang-gei-an-ying-jing-ling10an-zhuang-yi-ge-jiu-gu-tai-ying-pan-dan-shi-hao-xiang-bu-shi-bie/m-p/1393321#M493369 <P>存储空间不够用了，有一个从13年前的笔记本上拆下来的256G固态硬盘，可以插上去但是不识别，有没有什么办法，比如升级BIOS的方式来适配</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Image_1791726239944_169.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/136268i3965AA942F8699F0/image-size/medium?v=v2&amp;px=400" role="button" title="Image_1791726239944_169.jpg" alt="Image_1791726239944_169.jpg" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Image_1791726239001_950.jpg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/136269i221ADAAABE0D31D2/image-size/medium?v=v2&amp;px=400" role="button" title="Image_1791726239001_950.jpg" alt="Image_1791726239001_950.jpg" /></span></P><P>  </P> Sun, 11 Oct 2026 13:45:46 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xiang-gei-an-ying-jing-ling10an-zhuang-yi-ge-jiu-gu-tai-ying-pan-dan-shi-hao-xiang-bu-shi-bie/m-p/1393321#M493369 折枝栀子花花 2026-10-11T13:45:46Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-ling16pro-i9-5070wan-san-jiao-zhou-ka-si-jian-pan-shu-biao-dou-yong-bu-le-zhi-neng-qiang-zhi-zhong-qi/m-p/1393318#M493368 <P>玩三角洲莫名其妙卡死，只能长按电源关机，再重启</P> Sun, 11 Oct 2026 13:05:12 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-ling16pro-i9-5070wan-san-jiao-zhou-ka-si-jian-pan-shu-biao-dou-yong-bu-le-zhi-neng-qiang-zhi-zhong-qi/m-p/1393318#M493368 wzhhhhh 2026-10-11T13:05:12Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Mac-da-yin-zhong-xin-bao-cuo-zheng-shu-yi-guo-qi-qing-jian-cha-da-yin-ji-shi-fou-chu-cuo/m-p/1393305#M320194 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1791714075018.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/136264i336C39BE8D22AC81/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1791714075018.png" alt="_0-1791714075018.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1791714246352.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/136266iE7F344AA238E9DC5/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1791714246352.png" alt="_0-1791714246352.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1791714129025.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/136265i4287F5B63D070E4F/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1791714129025.png" alt="_1-1791714129025.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Sun, 11 Oct 2026 10:24:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/Mac-da-yin-zhong-xin-bao-cuo-zheng-shu-yi-guo-qi-qing-jian-cha-da-yin-ji-shi-fou-chu-cuo/m-p/1393305#M320194 额发佛 2026-10-11T10:24:20Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/9730da-yin-ji-mei-ka-zhi-que-yi-zhi-ti-shi-ka-zhi/m-p/1393296#M320192 <P>内部完全没有纸屑卡纸状况却一直提示卡纸</P> Sun, 11 Oct 2026 08:56:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/9730da-yin-ji-mei-ka-zhi-que-yi-zhi-ti-shi-ka-zhi/m-p/1393296#M320192 王yc666 2026-10-11T08:56:53Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xian-ka-qu-dong-geng-xin-hou-you-xi-nei-de-tu-tie-tu-cuo-wu/m-p/1393295#M493365 <P>我不清楚为什么，我在原来的老显卡驱动的时候玩这张地图是完好的，但是因为跟不上版本三角洲强制我更新显卡才能玩，我在官方更新了新的驱动程序后三角洲又提醒我不是最新的显卡驱动可能会影响游玩体验，我想了解一下是驱动的问题还是我游戏的问题？（仅此张地图出现错误，卸载重新安装游戏后还是这样）</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="853cb72528e7b3b7df8e1841852f2f97.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/136258i8B051B0B92412A13/image-size/large?v=v2&amp;px=999" role="button" title="853cb72528e7b3b7df8e1841852f2f97.jpg" alt="853cb72528e7b3b7df8e1841852f2f97.jpg" /></span></P> Sun, 11 Oct 2026 08:09:16 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xian-ka-qu-dong-geng-xin-hou-you-xi-nei-de-tu-tie-tu-cuo-wu/m-p/1393295#M493365 Gning 2026-10-11T08:09:16Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/9730ren-wu-lie-dui-xian-shi-da-yin-wan-cheng-ji-qi-que-mei-fan-ying/m-p/1393287#M320189 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/136248iCD80EF8212AC0548/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/136249iCA6DEA74A1B84A25/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/136250iE8958D06CBB28FA1/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/136251i4B96CAA3611C2E95/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/136252i944572E0721B4774/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.png" style="width: 722px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/136253i85D0054C1664D519/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/136254iFC0C3D206106CF5B/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/136255iDD1ED9556A209CD2/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span></P> Sun, 11 Oct 2026 05:41:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/9730ren-wu-lie-dui-xian-shi-da-yin-wan-cheng-ji-qi-que-mei-fan-ying/m-p/1393287#M320189 赵虎子 2026-10-11T05:41:42Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-ling15cunPro-jian-pan-gu-zhang/m-p/1393276#M493362 <P>暗影精灵故障： 自带键盘，单独按空格完全正常。但只要先按住任意一个字母键，再点按一次空格并松开，系统就认为空格仍处于按下状态，导致游戏里只能跳一次，如果是打开文档，会这样操作后不断打空格，只有松开按键才可以打断。 已排除：物理卡键（回弹正常）、筛选键/黏滞键（已关）、输入法（英文模式同样复现）、OMEN Gaming Hub 主程序（已退出）</P><P>在长按电源键30秒重启后解决，但是有时还会触发</P><P>官方文档<A href="https://support.hp.com/hk-zh/document/ish_15146773-15214862-16这个文档中我找到了和我相同的描述以及bug修复固件，" target="_blank">https://support.hp.com/hk-zh/document/ish_15146773-15214862-16这个文档中我找到了和我相同的描述以及bug修复固件，</A>以及在国行在论坛上看到了与我相同的故障描述以及和以上相同的下载固件解决方案，但我是国行的笔记本，没有配置4分区rgb，其他的完全与外行相同，请问如何处理？可以下载这个固件吗？我在国行官网上没有找到这个固件补丁</P><P>以及这种情况可能是硬件故障吗？现在没坏，也没有出现过重启黑屏蓝屏</P> Sun, 11 Oct 2026 04:49:33 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-ling15cunPro-jian-pan-gu-zhang/m-p/1393276#M493362 35477085 2026-10-11T04:49:33Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/CS/m-p/1393274#M493360 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="6666_0-1791687862239.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/136247iF4DDDAF55C3DE6EF/image-size/medium?v=v2&amp;px=400" role="button" title="6666_0-1791687862239.jpeg" alt="6666_0-1791687862239.jpeg" /></span></P><P>&nbsp;</P> Sun, 11 Oct 2026 03:04:35 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/CS/m-p/1393274#M493360 方6666 2026-10-11T03:04:35Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-fan-ying-huang-deng-shan-liang-bao-que-zhi/m-p/1393272#M320186 <P>打印反映黄灯闪亮，报缺纸</P> Sun, 11 Oct 2026 01:56:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-fan-ying-huang-deng-shan-liang-bao-que-zhi/m-p/1393272#M320186 Tm-tj 2026-10-11T01:56:35Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/wo-zhi-xiang-zhi-dao-wo-de-di-yi-ge-dian-nao-ke-yi-sheng-jiwindows11ma/m-p/1393271#M493359 <P>这个产品里面有TPM2.0吗？有怎么调出来？微软的检查结果是没有；如果没有TPM2.0，怎么使用WINDOWS10?谢谢！</P> Sun, 11 Oct 2026 01:51:26 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/wo-zhi-xiang-zhi-dao-wo-de-di-yi-ge-dian-nao-ke-yi-sheng-jiwindows11ma/m-p/1393271#M493359 龙平平 2026-10-11T01:51:26Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-MFP-M725DN-zheng-chang-qi-dong-hou-xian-shi-wei-wai-wen-dan-bu-shi-ying-wen-she-zhi-cheng-zhong-wen-jian-ti-hou-guo-yi-hui-you-tiao-hui-fei-zhong-wen-jie-mian/m-p/1393270#M320185 <P>第一个问题：HP MFP M725DN 正常启动后 显示为外文但不是英文 设置成中文简体后 过一会又跳回非中文界面</P><P>第二个问题：打印途中缺纸拉开纸盒添纸后，打印不能继续，只能重启打印机二次启动打印。但如果不缺纸的情况下 打开纸盒填纸，就不用重启直接可以打印 这个是本地版本</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="无标题.jpg" style="width: 526px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/136246iEA36A5BC89A67C3E/image-size/large?v=v2&amp;px=999" role="button" title="无标题.jpg" alt="无标题.jpg" /></span></P><P>请问是因为版本的问题吗 如何解决上述两个问题 谢谢！</P> Sun, 11 Oct 2026 01:21:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/HP-MFP-M725DN-zheng-chang-qi-dong-hou-xian-shi-wei-wai-wen-dan-bu-shi-ying-wen-she-zhi-cheng-zhong-wen-jian-ti-hou-guo-yi-hui-you-tiao-hui-fei-zhong-wen-jie-mian/m-p/1393270#M320185 MZ2021 2026-10-11T01:21:04Z https://h30471.www3.hp.com/t5/you-xi-ben/dian-yuan-shi-pei-qi-fa-chu-jiao-xiang-de-dian-liu-sheng/m-p/1393263#M93393 <P>电脑已购入2年，近日发现电源适配器和线的连接处在插电时，持续发出滋滋声，不需贴近听，在桌面位置隔开半米且周围无较大噪声时也能微微听见。在电源适配器升温后逐渐消失，这是正常现象吗</P> Sat, 10 Oct 2026 23:35:07 GMT https://h30471.www3.hp.com/t5/you-xi-ben/dian-yuan-shi-pei-qi-fa-chu-jiao-xiang-de-dian-liu-sheng/m-p/1393263#M93393 佬薯条 2026-10-10T23:35:07Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhu-ban-que-shao-gong-neng-zi-jie-deng-yi-xi-lie-guan-jian-xin-xi/m-p/1393261#M493356 <P>主板缺少功能字节等一系列关键信息,序列号：5CD037JRSY,请求帮助！谢谢！</P> Sat, 10 Oct 2026 16:33:00 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhu-ban-que-shao-gong-neng-zi-jie-deng-yi-xi-lie-guan-jian-xin-xi/m-p/1393261#M493356 我的生鱼片 2026-10-10T16:33:00Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/guan-yu-zui-jin-yun-xing-cheng-xu-shi-ping-mu-hui-yi-zhi-shan-shuo/m-p/1393260#M493355 <P>在下载和平精英官方启动器后屏幕开始不停的闪烁，并且所有的程序运行时都会闪烁在之前是没有的，电脑也没有报错。我在关闭动态刷新率之后闪烁减少了但是并没有消失。</P> Sat, 10 Oct 2026 15:17:32 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/guan-yu-zui-jin-yun-xing-cheng-xu-shi-ping-mu-hui-yi-zhi-shan-shuo/m-p/1393260#M493355 QuickYew123 2026-10-10T15:17:32Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/lie-yin-zhi-su-hen-cha/m-p/1393259#M10936 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_0959.jpeg" style="width: 4032px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/136243iAB655B4AE64497E5/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_0959.jpeg" alt="IMG_0959.jpeg" /></span></P><P> </P> Sat, 10 Oct 2026 14:28:18 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/lie-yin-zhi-su-hen-cha/m-p/1393259#M10936 Fbg 2026-10-10T14:28:18Z https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/Victus-by-HP-Gaming-Laptop-15-fa2xxx-xiu-mian-hou-chang-chang-wang-ka-hui-duan-xian/m-p/1393251#M10932 <P>Victus by HP Gaming Laptop 15-fa2xxx 休眠後再啟動後，常常網卡會斷線 必須強制重新開機後才會再抓到</P><P>更新驅動程式還是沒用</P> Sat, 10 Oct 2026 08:26:00 GMT https://h30471.www3.hp.com/t5/fan-ti-zhong-wen-zhuan-qu/Victus-by-HP-Gaming-Laptop-15-fa2xxx-xiu-mian-hou-chang-chang-wang-ka-hui-duan-xian/m-p/1393251#M10932 chyen 2026-10-10T08:26:00Z https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-cuo-wu0-2000-8192/m-p/1393246#M320179 <P><SPAN>打印作业有一半几率打出来错误代码，内容如下：<BR />SPL ERROR - Undefined Command</SPAN><BR /><SPAN>POSITION: 0x2000(8192)</SPAN><BR /><SPAN>SYSTEM : emul/SPL/SPL</SPAN><BR /><SPAN>LINE : 601</SPAN><BR /><SPAN>VERSION: V11.88_220519</SPAN><BR /><SPAN>ERROR CODE : 11-1114</SPAN></P> Sat, 10 Oct 2026 07:51:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-shi-yong-xiang-guan-wen-ti/da-yin-ji-cuo-wu0-2000-8192/m-p/1393246#M320179 hasfai 2026-10-10T07:51:04Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-lian-jie-bu-le-wai-jie-xian-shi-ping/m-p/1393244#M493352 <P>之前可以连接外接显示，几天没用电脑 再打开连接不上了 显示屏显示没有信号 显示屏没坏 接口也没坏 别的电脑可以连接</P> Sat, 10 Oct 2026 07:28:12 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-lian-jie-bu-le-wai-jie-xian-shi-ping/m-p/1393244#M493352 萌萌新 2026-10-10T07:28:12Z https://h30471.www3.hp.com/t5/you-xi-ben/wei-shen-me-dian-nao-cha-shang-you-xian-er-ji-hou-shu-chu-she-bei-zhi-you-yang-sheng-qi-mei-you-er-ji/m-p/1393240#M93391 <P>电脑插耳机后，输出设备只有扬声器</P> Sat, 10 Oct 2026 06:38:17 GMT https://h30471.www3.hp.com/t5/you-xi-ben/wei-shen-me-dian-nao-cha-shang-you-xian-er-ji-hou-shu-chu-she-bei-zhi-you-yang-sheng-qi-mei-you-er-ji/m-p/1393240#M93391 moj 2026-10-10T06:38:17Z https://h30471.www3.hp.com/t5/you-xi-ben/wei-shen-me-cha-le-er-ji-hou-dian-nao-yang-sheng-qi-he-er-ji-tong-shi-fa-sheng/m-p/1393236#M93389 <P>插上有线耳机了，但是电脑扬声器和耳机都有声音</P> Sat, 10 Oct 2026 05:41:54 GMT https://h30471.www3.hp.com/t5/you-xi-ben/wei-shen-me-cha-le-er-ji-hou-dian-nao-yang-sheng-qi-he-er-ji-tong-shi-fa-sheng/m-p/1393236#M93389 moj 2026-10-10T05:41:54Z