https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bd-p/Notebook 讨论区 主题 Mon, 07 Sep 2026 06:32:09 GMT Notebook 2026-09-07T06:32:09Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/gang-mai-bu-dao-ban-nian-de-dian-nao-chu-xian-hen-da-de-ka-la-ka-la-sheng-yu-zi-zi-sheng-jiao-ti-chu-xian/m-p/1391561#M492985 <P>刚买不到半年的电脑出现很大的喀拉喀拉声，与滋滋声交替出现</P> Mon, 07 Sep 2026 00:45:44 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/gang-mai-bu-dao-ban-nian-de-dian-nao-chu-xian-hen-da-de-ka-la-ka-la-sheng-yu-zi-zi-sheng-jiao-ti-chu-xian/m-p/1391561#M492985 尘汐 2026-09-07T00:45:44Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/guang-ying8she-xiang-tou-da-bu-kai/m-p/1391554#M492984 <P>光影8摄像头打不开，设备管理器也不显示，网上的方法都试完了还识不行，是不是这款本来就没有摄像头，外接摄像头可以用</P> Sun, 06 Sep 2026 12:43:08 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/guang-ying8she-xiang-tou-da-bu-kai/m-p/1391554#M492984 sbfqbgu 2026-09-06T12:43:08Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-bu-le-ji-kalogo/m-p/1391532#M492978 <P>电脑在开机页面转来转去</P> Sun, 06 Sep 2026 05:41:53 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-bu-le-ji-kalogo/m-p/1391532#M492978 笔记本80 2026-09-06T05:41:53Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-ling11chong-dian-dian-yuan-qi-guai-xian-xiang/m-p/1391531#M492977 <P>暗影精灵11，用的280W原装电源，最近出现奇怪现象。现象如下：1. 笔记本插上电源后，未开机时，充电指示口亮红灯； 2. 开机进入windows11 系统后，右下角无电池充电指示；3. 确认重新插拔无效后，关机，拔DC电源线，拔AC电源线，过5分钟后，将所有线接回，充电指示口仍然红灯，但进入windows后，右下角电池显示“已接通电源”； 请教高人: 请问充电口红灯是否正常？我理解电源正常应该时白灯？另外，这个问题频繁出现，大概率会是什么问题？谢谢。</P> Sun, 06 Sep 2026 05:33:09 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-ling11chong-dian-dian-yuan-qi-guai-xian-xiang/m-p/1391531#M492977 梦中的城堡 2026-09-06T05:33:09Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/qing-wen-zhe-ge-cuo-wu-zen-me-jie-jue-ya-wei-shen-me-hui-chu-xian/m-p/1391528#M492976 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="46ec01f64420399715d54a06aea7547a.png"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/135764i6DF9105506D40E17/image-size/medium?v=v2&amp;px=400" alt="46ec01f64420399715d54a06aea7547a.png" title="46ec01f64420399715d54a06aea7547a.png" /></span></P><P> </P> Sun, 06 Sep 2026 03:52:10 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/qing-wen-zhe-ge-cuo-wu-zen-me-jie-jue-ya-wei-shen-me-hui-chu-xian/m-p/1391528#M492976 莉莉安正在求助 2026-09-06T03:52:10Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hp-an-ye-jing-ling6deTYPE-C-jie-kou-bu-neng-shi-yong-kuo-zhan-wu-de-shi-pin-shu-chu-zen-me-jie-jue/m-p/1391526#M492975 <P>hp暗夜精灵6的TYPE-C接口接上绿联10合1的扩展坞以后鼠标键盘都可以用，唯独音频视频没有了。</P><P>查询说是不支持输出，前面使用win10的时候是可以使用的，各位大神有什么办法解决？</P> Sun, 06 Sep 2026 02:57:08 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hp-an-ye-jing-ling6deTYPE-C-jie-kou-bu-neng-shi-yong-kuo-zhan-wu-de-shi-pin-shu-chu-zen-me-jie-jue/m-p/1391526#M492975 心海纳百川 2026-09-06T02:57:08Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/wang-jipin-ma-zen-me-ban/m-p/1391515#M492972 <P>搬家了 几个月没用电脑 今天把电脑搬到新家 发现忘记pin码了 质询短语是啥也忘了</P><P>难道真的只能重装系统了吗？</P><P>有没有大神帮助一下</P><P>相关信息：暗影精灵乐享版 14代i7</P> Sat, 05 Sep 2026 10:05:47 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/wang-jipin-ma-zen-me-ban/m-p/1391515#M492972 玫慕果Chloe 2026-09-05T10:05:47Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/OMEN-Gaming-Hub-geng-xin-yi-zhi-shi0/m-p/1391495#M492968 <P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2026-09-05 033716.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/135754iBB8D7B69A7DFAD8E/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2026-09-05 033716.png" alt="屏幕截图 2026-09-05 033716.png" /></span></P><P>&nbsp;</P><P><SPAN>OMEN Gaming Hub 更新一直是0</SPAN></P> Fri, 04 Sep 2026 19:41:06 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/OMEN-Gaming-Hub-geng-xin-yi-zhi-shi0/m-p/1391495#M492968 TYTLKD 2026-09-04T19:41:06Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/deng-lu-jie-mian-wu-fa-jia-zai-yong-hu-pei-zhi-wen-jian/m-p/1391467#M492961 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20260903_130650.jpg" style="width: 4096px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/135748i25723A5BA4BB419B/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20260903_130650.jpg" alt="IMG_20260903_130650.jpg" /></span></P><P> 登陆界面无法加载配置文件，需要重启多次才可以正常进入</P> Fri, 04 Sep 2026 04:21:49 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/deng-lu-jie-mian-wu-fa-jia-zai-yong-hu-pei-zhi-wen-jian/m-p/1391467#M492961 沙湘钱谢 2026-09-04T04:21:49Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-an-ying-jing-ling9/m-p/1391460#M492960 <P>2026.4月份因为电脑黑屏，送去服务站进行了维修，不同意经行延保服务，只有三个月的保修，根据之前官方规定，2023.9月份之前的一批暗影精灵9存在硬件问题，到2026.9.3号，电脑开始重新冒电流声，声音不是趴到电脑上面才可以听到，正常坐着都可以听到，伴有频繁的闪屏，非常频繁，上次黑屏时也有相应的前兆情况出现</P> Fri, 04 Sep 2026 02:17:41 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-an-ying-jing-ling9/m-p/1391460#M492960 deathssss 2026-09-04T02:17:41Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-chong-bu-shang-dian-dan-chong-dian-qi-shi-zheng-chang-lian-jie-zhe-shi-zen-me-hui-shi/m-p/1391424#M492957 <P>之前没有这情况，最近几天每次给电脑充电的时候右下角的电池就显示不出来已接通电源这几个字，充电器两头是正常连接的</P> Thu, 03 Sep 2026 13:35:09 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-chong-bu-shang-dian-dan-chong-dian-qi-shi-zheng-chang-lian-jie-zhe-shi-zen-me-hui-shi/m-p/1391424#M492957 止于她 2026-09-03T13:35:09Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-dian-nao-shou-ce-cha-xun/m-p/1391398#M492955 <P>手册获取</P> Thu, 03 Sep 2026 07:39:23 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-dian-nao-shou-ce-cha-xun/m-p/1391398#M492955 Shooke 2026-09-03T07:39:23Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ya/m-p/1391380#M492953 <P>连上蓝牙耳机后听不到声音是什么问题？</P> Thu, 03 Sep 2026 04:27:30 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/lan-ya/m-p/1391380#M492953 Heaven_ 2026-09-03T04:27:30Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/sheng-ji-ying-pan/m-p/1391361#M492948 <P>有人说型号为<SPAN>HP 15 笔记本电脑 15-e3000 (4X377AV)</SPAN>的电脑的主板不支持mSATA协议的固态硬盘，是真的吗？</P> Wed, 02 Sep 2026 13:32:42 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/sheng-ji-ying-pan/m-p/1391361#M492948 yonghuzu 2026-09-02T13:32:42Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/e-guan-jia-xia-zai-de-zhi/m-p/1391360#M492947 <P>我的电脑系统重置后没有e管家了，e管家怎么下载。</P> Wed, 02 Sep 2026 12:55:55 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/e-guan-jia-xia-zai-de-zhi/m-p/1391360#M492947 潇洒哥JT 2026-09-02T12:55:55Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-kai-ji-de-wen-ti/m-p/1391359#M492946 <P>第一次开机后显示用户文件配置失败，重启后进入临时系统，再次重启后正常进入系统，在e管家上询问两次但仍有问题，想在这里问一下</P> Wed, 02 Sep 2026 12:14:54 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-kai-ji-de-wen-ti/m-p/1391359#M492946 为了帝皇 2026-09-02T12:14:54Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-ji-xian-shi-wu-fa-jia-zai-yong-hu-pei-zhi-wen-jian/m-p/1391358#M492945 <P>接连两天，每天早上打开电脑显示无法加载用户配置文件，点击确定后进入临时桌面，等待一会重启就可以加载进去，进入正确桌面了。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1788348940643.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/135708iA0C728A905082F2F/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1788348940643.jpeg" alt="_0-1788348940643.jpeg" /></span></P><P>&nbsp;</P> Wed, 02 Sep 2026 11:36:12 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/kai-ji-xian-shi-wu-fa-jia-zai-yong-hu-pei-zhi-wen-jian/m-p/1391358#M492945 阿波哟 2026-09-02T11:36:12Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Cloud-Recovery-Tool-wu-fa-xia-zai-guan-fang-jing-xiang/m-p/1391324#M492937 <P>我的 HP ENVY Laptop 15-ep0xxx，产品号 169P6PA#AB2。 HP Cloud Recovery Tool 下载恢复镜像 M48300-AA2.ISO 时失败。 日志明确显示 HP S3 返回 HTTP 403，错误为 InvalidObjectState，并显示 DEEP_ARCHIVE。 请 HP 后端恢复/解冻 M48300-AA2.ISO，或者提供该机型的官方恢复介质。</P> Wed, 02 Sep 2026 03:41:58 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Cloud-Recovery-Tool-wu-fa-xia-zai-guan-fang-jing-xiang/m-p/1391324#M492937 无相 2026-09-02T03:41:58Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-nao-kai-ji-hei-ping/m-p/1391279#M492929 <P><SPAN>我的笔记本电脑是惠普暗影精灵9，经常出现开启后一开始等到加载界面完成后进入锁屏壁纸阶段，此时想要按空格进入解锁阶段，但是屏幕没有任何的反应，之后就会变成黑屏，同时电脑里面还会伴有电流声，并且按什么按键都没有反应，一直都是黑屏状态（电脑并没有开启快速启动，按Ctrl + Alt + Delete 和Win + Ctrl + Shift + B 也没有反应）</SPAN></P><DIV>&nbsp;</DIV><P><SPAN>但是在我长按电源键关机之后再次按电源键开启电脑，电脑就会变得一切正常，锁屏界面也能够正常的进入，经过我查看了电脑启动日志之后我发现当我启动第一次启动电脑卡死之后报出来的日志，和我第二次电脑启动报出来的日志没有什么不同，但是第二次却能够正常启动这是什么情况</SPAN></P> Tue, 01 Sep 2026 04:59:01 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bi-ji-ben-dian-nao-kai-ji-hei-ping/m-p/1391279#M492929 pineaple 2026-09-01T04:59:01Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Schannel-error-id-36876/m-p/1391181#M492924 <P>开机即报错，严重影响续航：Schannel 事件id：36876没有正确验证从远程服务器上收到的证书。错误代码为 0x80092013。TLS 连接请求失败。所附数据包含服务器证书。<BR />SSPI 客户端进程 hp-one-agent-service （PID： 4428）。&nbsp;</P><DIV class=""><DIV><DIV>&nbsp;</DIV></DIV></DIV> Mon, 31 Aug 2026 01:55:11 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Schannel-error-id-36876/m-p/1391181#M492924 singazer 2026-08-31T01:55:11Z