https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/bd-p/Notebook 所有 笔记本电脑 帖子 Fri, 15 May 2026 04:38:50 GMT Notebook 2026-05-15T04:38:50Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-ling11shi-bie-bu-le330w-dian-yuan/m-p/1385608#M491927 <P>说明额外买到这个 330W&nbsp;电源，要么是假的，要么是坏的。</P> <P>电源适配器插头中间的针，如果偏了或者断了，或者连接到电源的线路断了，会导致电脑和电源之间无法协议握手，进而无法正常识别电源。</P> Fri, 15 May 2026 04:34:42 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-ling11shi-bie-bu-le330w-dian-yuan/m-p/1385608#M491927 548851818 2026-05-15T04:34:42Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-li-qi-pao-fen-di/m-p/1385606#M491926 <P>基准测试是选择的所有核心吗？还是E核/P核</P> <P>任务管理器中【CPU】的内核数量检查下是否为13900HX的核心数量</P> <P>&nbsp;</P> <P>性能异常、游戏掉帧、卡顿、闪退等异常，可尝试以下步骤<BR />1：操作系统和<A href="https://h30471.www3.hp.com/t5/you-xi-chan-pin-zhi-shi-ku/ji-shu-fen-xiang-hui-pu-dian-nao-ru-he-geng-xin-ji-qi-deBIOS-xi-tong/ta-p/1220795" target="_blank" rel="noopener">BIOS版本</A>更至最新<BR />2：将<A href="https://h30471.www3.hp.com/t5/you-xi-chan-pin-zhi-shi-ku/OMEN-Gaming-Hub-qing-li-zhong-zhuang-jiao-cheng/ta-p/1326823" target="_blank" rel="noopener">OGH软件清理重装</A><BR />（卸载不装，测试正常再装回测试）<BR />3：<A href="https://h30471.www3.hp.com/t5/you-xi-chan-pin-zhi-shi-ku/shi-yong-zhi-nan-hui-pu-dian-nao-ru-he-geng-huanNVIDIA-xian-ka-gong-ban-qu-dong/ta-p/1220856" target="_blank" rel="noopener">清洁重装显卡驱动</A>或者下载驱动后<A href="https://h30471.www3.hp.com/t5/you-xi-chan-pin-zhi-shi-ku/qing-song-qing-li-xian-ka-qu-dong-DDU-gong-ju-shi-yong-jiao-cheng/ta-p/1336216" target="_blank">使用DDU工具清理重装</A>。<BR />4：<A href="https://h30471.www3.hp.com/t5/you-xi-chan-pin-zhi-shi-ku/ji-shu-fen-xiang-hui-pu-dian-nao-ru-he-geng-xin-ji-qi-deBIOS-xi-tong/ta-p/1220795" target="_blank" rel="noopener">设置显卡高性能</A>和最佳性能电源计划<BR />5：最小化的测试、像NVIDIA APP的性能检测浮窗，游戏加加性能检测，动态壁纸，任务栏美化工具，远程软件等程序全部关闭，只保留游戏进程运行。<BR />6：对网络缓存做清理、如【网络重置】，外服游戏要替换加速器的模式和节点试试<BR />7：关闭系统设置中的【游戏模式】【硬件加速】【窗口化游戏优化】<BR />8：仍会卡顿，再<A href="https://h30471.www3.hp.com/t5/you-xi-chan-pin-zhi-shi-ku/ji-shu-fen-xiang-bi-ji-ben-guo-re-ka-dun-dian-jin-lai-kan-kan/ta-p/1298352" target="_blank" rel="noopener">监控下温度</A>避免是过热导致的卡顿<BR />9：无效考虑<A href="https://h30471.www3.hp.com/t5/tai-shi-ji-zhi-shi-ku/shi-yongRufus-gong-ju-zhi-zuo-xi-tong-an-zhuangU-pan/ta-p/1341007" target="_blank" rel="noopener">恢复系统</A>或<A href="https://support.hp.com/cn-zh/document/c04570895" target="_blank" rel="noopener">送修检测</A></P> Fri, 15 May 2026 02:11:53 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-li-qi-pao-fen-di/m-p/1385606#M491926 正在输入 2026-05-15T02:11:53Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-ling11shi-bie-bu-le330w-dian-yuan/m-p/1385605#M491925 <P>暗影精灵11出厂标配230W电源，未针对330W适配器进行兼容性测试。</P> <P>&nbsp;</P> <P>若更换230W原装适配器后可正常供电，则说明电脑电源接口正常，建议继续使用原装适配器。</P> <P>&nbsp;</P> <P>如需使用其他功率适配器如280W，需自行测试兼容性。</P> Fri, 15 May 2026 02:00:49 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-ling11shi-bie-bu-le330w-dian-yuan/m-p/1385605#M491925 正在输入 2026-05-15T02:00:49Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/e-guan-jia-mei-le-zen-me-ban/m-p/1385604#M491924 <P>建议联系400-688-5080--获取最新版本安装包。</P> Fri, 15 May 2026 01:55:29 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/e-guan-jia-mei-le-zen-me-ban/m-p/1385604#M491924 正在输入 2026-05-15T01:55:29Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/ZBook-ultra-G1a-you-shi-hou-kai-ji-hui-ka-zailogo-tu/m-p/1385600#M491923 <P>找到跟我相同的人了</P><P>&nbsp;</P><P><A href="https://www.reddit.com/r/Hewlett_Packard/comments/1qh9vde/zbook_ultra_g1a_firstattempboot_freeze/?tl=zh-hant" target="_blank">https://www.reddit.com/r/Hewlett_Packard/comments/1qh9vde/zbook_ultra_g1a_firstattempboot_freeze/?tl=zh-hant</A></P><P>&nbsp;</P><P>看起來是HP BIOS的問題</P><P>我目前的確是<SPAN>1.04.5</SPAN></P><P>也的確是裝了之後就這樣了</P><P>目前已經過4個月了</P><P>再麻煩可以通報盡速釋出更新嗎</P><P>&nbsp;</P> Fri, 15 May 2026 01:25:16 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/ZBook-ultra-G1a-you-shi-hou-kai-ji-hui-ka-zailogo-tu/m-p/1385600#M491923 小詹 2026-05-15T01:25:16Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/e-guan-jia-mei-le-zen-me-ban/m-p/1385590#M491922 <P>今天刚买的电脑 可能删东西把e管家删了求一个e管家的网站</P> Thu, 14 May 2026 17:29:21 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/e-guan-jia-mei-le-zen-me-ban/m-p/1385590#M491922 浪里小伙子 2026-05-14T17:29:21Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-li-qi-pao-fen-di/m-p/1385588#M491921 <P>我的处理器是i9-13900HX，用cpu-z跑分发现分低的离谱，远低于正常水平，单线程只有332，多线程只有6269.7，想知道是什么问题，怎么解决</P> Thu, 14 May 2026 13:39:11 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/chu-li-qi-pao-fen-di/m-p/1385588#M491921 suiyi1 2026-05-14T13:39:11Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-ling11shi-bie-bu-le330w-dian-yuan/m-p/1385587#M491920 <P>暗影精灵11电源230w打游戏一直掉电，跟换原厂330w电源后惠普管家提示检测到低功率适配器限制电脑为节能模式。想解除都不行，联系工作人员也是没有解决这问题！！！！</P> Thu, 14 May 2026 13:15:24 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-ling11shi-bie-bu-le330w-dian-yuan/m-p/1385587#M491920 wenjie7443 2026-05-14T13:15:24Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/huan-xi-tong-houE-guan-jia-mei-you-le-qiu-yi-ge-an-zhuang-bao/m-p/1385586#M491919 <P><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/392869">@209535</a></P> <P>联系400-688-5080--获取最新版本安装包。<BR /><BR /></P> Thu, 14 May 2026 12:18:03 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/huan-xi-tong-houE-guan-jia-mei-you-le-qiu-yi-ge-an-zhuang-bao/m-p/1385586#M491919 正在输入 2026-05-14T12:18:03Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/huan-xi-tong-houE-guan-jia-mei-you-le-qiu-yi-ge-an-zhuang-bao/m-p/1385585#M491918 <P>换系统后E管家没有了，求一个安装包</P> Thu, 14 May 2026 11:25:16 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/huan-xi-tong-houE-guan-jia-mei-you-le-qiu-yi-ge-an-zhuang-bao/m-p/1385585#M491918 209535 2026-05-14T11:25:16Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-CLOUD-RECOVERY-TOOL-bu-guan-zen-me-da-kai-dou-shuo-wo-shen-fen-yan-zheng-wu-xiao-huo-yi-guo-qi-bing-qie-wo-peng-you-de-da-kai-ye-zhe-yang-xian-shi/m-p/1385584#M491917 <P><FONT size="4"><STRONG>这种故障发生在更换过主板的暗影精灵9游戏本上，每一块主板都有它的 “产品编号、序列号” ，楼主更换了主板之后惠普售后网点工作人员没有将你的新主板的“序列号”上报给惠普网站注册登记。从楼主的第二张截图就可以看到无法识别你主办板的序列号，联系惠普支持或回更换主板的售后工程师，上报你的主板序列号。</STRONG></FONT></P> Thu, 14 May 2026 10:22:02 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-CLOUD-RECOVERY-TOOL-bu-guan-zen-me-da-kai-dou-shuo-wo-shen-fen-yan-zheng-wu-xiao-huo-yi-guo-qi-bing-qie-wo-peng-you-de-da-kai-ye-zhe-yang-xian-shi/m-p/1385584#M491917 潇湘祥云 2026-05-14T10:22:02Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-jing16deBIOS-shi-fou-neng-she-ding-ding-shi-zi-dong-kai-ji-Can-the-BIOS-of-the-OMEN-16-be-set-to/m-p/1385583#M491916 <P>OMEN&nbsp;系列&nbsp;笔记本电脑无此功能</P> Thu, 14 May 2026 09:20:06 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-jing16deBIOS-shi-fou-neng-she-ding-ding-shi-zi-dong-kai-ji-Can-the-BIOS-of-the-OMEN-16-be-set-to/m-p/1385583#M491916 548851818 2026-05-14T09:20:06Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-jing16deBIOS-shi-fou-neng-she-ding-ding-shi-zi-dong-kai-ji-Can-the-BIOS-of-the-OMEN-16-be-set-to/m-p/1385582#M491915 <P>你好请问各位知道暗影精灵16的BIOS介面能设定定时自动开机的选项吗?<BR />我从F10界面进去没有看到什么高级选项或电源选项去设定这些功能<span class="lia-unicode-emoji" title=":举手:">🙌</span></P><P>&nbsp;</P><P>Hello, does anyone know if the OMEN 16's BIOS interface has an option to set a scheduled automatic power-on?</P><P>I tried accessing the BIOS via F10 but didn't see any advanced or power options to configure these features. <span class="lia-unicode-emoji" title=":举手:">🙌</span></P> Thu, 14 May 2026 09:19:11 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-jing16deBIOS-shi-fou-neng-she-ding-ding-shi-zi-dong-kai-ji-Can-the-BIOS-of-the-OMEN-16-be-set-to/m-p/1385582#M491915 d100 2026-05-14T09:19:11Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99-ultra-de-qu-dong-zai-na-li-geng-xin-kao-pu/m-p/1385580#M491914 <P>老师，在Windows 更新-更新历史记录&nbsp; &nbsp;里面没有发现有HP的内容。&nbsp; &nbsp; &nbsp;如何可以在这里更新驱动？<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="windows更新历史记录.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/133965iBFEB63570DF5A0D3/image-size/large?v=v2&amp;px=999" role="button" title="windows更新历史记录.png" alt="windows更新历史记录.png" /></span></P> Thu, 14 May 2026 08:41:33 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99-ultra-de-qu-dong-zai-na-li-geng-xin-kao-pu/m-p/1385580#M491914 cosn 2026-05-14T08:41:33Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99bi-ji-ben-jiePD100W-chong-dian-tu-ran-bian-ka-le-bu-jie-dian-yuan-fan-er-bu-ka/m-p/1385574#M491913 <P>更新bios</P> Thu, 14 May 2026 06:12:01 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99bi-ji-ben-jiePD100W-chong-dian-tu-ran-bian-ka-le-bu-jie-dian-yuan-fan-er-bu-ka/m-p/1385574#M491913 mzm 2026-05-14T06:12:01Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99bi-ji-ben-jiePD100W-chong-dian-tu-ran-bian-ka-le-bu-jie-dian-yuan-fan-er-bu-ka/m-p/1385573#M491912 <P>按你的方法好了，官网匹配型号是战X其实一样的</P> Thu, 14 May 2026 06:10:00 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/zhan99bi-ji-ben-jiePD100W-chong-dian-tu-ran-bian-ka-le-bu-jie-dian-yuan-fan-er-bu-ka/m-p/1385573#M491912 mzm 2026-05-14T06:10:00Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/windows-hello-ren-lian-lao-shi-ti-shi-cuo-wu/m-p/1385516#M491910 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="惠普人脸系统信息.jpg" style="width: 747px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/133960i723CC7A0203B4637/image-size/large?v=v2&amp;px=999" role="button" title="惠普人脸系统信息.jpg" alt="惠普人脸系统信息.jpg" /></span></P> Thu, 14 May 2026 01:16:22 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/windows-hello-ren-lian-lao-shi-ti-shi-cuo-wu/m-p/1385516#M491910 ffff01 2026-05-14T01:16:22Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-ling4-USB-kou-gong-dian-gong-lu/m-p/1385512#M491909 <P>正常的 USB-A&nbsp;接口没有那么高的供电能力。</P> <P>如果担心充电问题建议咨询设备制造商。</P> <P>&nbsp;</P> Wed, 13 May 2026 23:48:54 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-ling4-USB-kou-gong-dian-gong-lu/m-p/1385512#M491909 548851818 2026-05-13T23:48:54Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/du-xian-zhi-lian-shi-xiao/m-p/1385511#M491908 <P>那就在&nbsp;nvidia&nbsp;控制面板中手动指定程序运行的显卡，或者用独显直连冷切换，F10 BIOS&nbsp;中设置。</P> Wed, 13 May 2026 23:30:19 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/du-xian-zhi-lian-shi-xiao/m-p/1385511#M491908 548851818 2026-05-13T23:30:19Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-ling4-USB-kou-gong-dian-gong-lu/m-p/1385510#M491907 <P>我想用暗影精灵4的usb口来为我的游戏手柄还有我的智能手表充电，我不知道功率是多少，怕导致电池损坏。是否为5V 1A ？</P> Wed, 13 May 2026 14:16:07 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-ling4-USB-kou-gong-dian-gong-lu/m-p/1385510#M491907 痛扁四小强 2026-05-13T14:16:07Z