https://h30471.www3.hp.com/t5/Poly-xie-zuo/bd-p/Poly1 所有 Poly协作 帖子 Thu, 10 Sep 2026 08:53:37 GMT Poly1 2026-09-10T08:53:37Z https://h30471.www3.hp.com/t5/Poly-xie-zuo/qi-ta-zhong-duan-tong-guoMCU-fa-sheng-de-fu-liu-shi-G7500cun-zai-jie-shou-wen-ti/m-p/1368122#M14 <P>建议联系客服：400 828 8660</P> Tue, 11 Nov 2025 03:25:03 GMT https://h30471.www3.hp.com/t5/Poly-xie-zuo/qi-ta-zhong-duan-tong-guoMCU-fa-sheng-de-fu-liu-shi-G7500cun-zai-jie-shou-wen-ti/m-p/1368122#M14 正在输入 2025-11-11T03:25:03Z https://h30471.www3.hp.com/t5/Poly-xie-zuo/qi-ta-zhong-duan-tong-guoMCU-fa-sheng-de-fu-liu-shi-G7500cun-zai-jie-shou-wen-ti/m-p/1368117#M13 <P>多个会议终端通过RMX1800开会，远端设备如Group 310、Group 550、G7500第一次发送辅流，近端的这台G7500可以接收到，当远端第二次发送辅流时，近端G7500就无法接收了，只有远端发送辅流的电脑插拔HDMI线，近端的G7500才可以接收到。以上问题只存在于近端的G7500，其他远端的设备接收辅流都是正常的。</P> Tue, 11 Nov 2025 03:16:17 GMT https://h30471.www3.hp.com/t5/Poly-xie-zuo/qi-ta-zhong-duan-tong-guoMCU-fa-sheng-de-fu-liu-shi-G7500cun-zai-jie-shou-wen-ti/m-p/1368117#M13 Simon_Sun 2025-11-11T03:16:17Z https://h30471.www3.hp.com/t5/Poly-xie-zuo/poylcom-de-quan-xiang-mai-ke-fengCLINK2jie-kou-you-mei-you-ban-fa-zhuan-huan-zhi-jie-lian-dao-dian-nao-shang-de/m-p/1348192#M6 <P><STRONG>问一下poly售后把</STRONG></P><P><STRONG>参考楼上</STRONG></P> Sun, 15 Jun 2025 14:39:19 GMT https://h30471.www3.hp.com/t5/Poly-xie-zuo/poylcom-de-quan-xiang-mai-ke-fengCLINK2jie-kou-you-mei-you-ban-fa-zhuan-huan-zhi-jie-lian-dao-dian-nao-shang-de/m-p/1348192#M6 一个帅气的大胡子 2025-06-15T14:39:19Z https://h30471.www3.hp.com/t5/Poly-xie-zuo/poylcom-de-quan-xiang-mai-ke-fengCLINK2jie-kou-you-mei-you-ban-fa-zhuan-huan-zhi-jie-lian-dao-dian-nao-shang-de/m-p/1347915#M5 <P>Poly 博诣中国（前身为Polycom宝利通）联系信息 客服电话：400 828 8660</P> Thu, 12 Jun 2025 12:32:09 GMT https://h30471.www3.hp.com/t5/Poly-xie-zuo/poylcom-de-quan-xiang-mai-ke-fengCLINK2jie-kou-you-mei-you-ban-fa-zhuan-huan-zhi-jie-lian-dao-dian-nao-shang-de/m-p/1347915#M5 548851818 2025-06-12T12:32:09Z https://h30471.www3.hp.com/t5/Poly-xie-zuo/poylcom-de-quan-xiang-mai-ke-fengCLINK2jie-kou-you-mei-you-ban-fa-zhuan-huan-zhi-jie-lian-dao-dian-nao-shang-de/m-p/1347911#M4 <P>poylcom的全向麦克风CLINK2接口，有没有办法转换直接连到电脑上的。</P><P>我有一套PolycomGroup310的设备，这个全向麦是否有办法转换接到电脑上使用，而不依赖于这个主机呢？</P> Thu, 12 Jun 2025 10:19:06 GMT https://h30471.www3.hp.com/t5/Poly-xie-zuo/poylcom-de-quan-xiang-mai-ke-fengCLINK2jie-kou-you-mei-you-ban-fa-zhuan-huan-zhi-jie-lian-dao-dian-nao-shang-de/m-p/1347911#M4 Bill-Chen 2025-06-12T10:19:06Z https://h30471.www3.hp.com/t5/Poly-xie-zuo/RealPresence-Group-310shi-fou-you-ban-fa-jin-ru-she-bei-de-ming-ling-lie-jie-mian/m-p/1347375#M8 <P>您好，Poly客服电话：400 828 8660</P> Tue, 10 Jun 2025 02:55:48 GMT https://h30471.www3.hp.com/t5/Poly-xie-zuo/RealPresence-Group-310shi-fou-you-ban-fa-jin-ru-she-bei-de-ming-ling-lie-jie-mian/m-p/1347375#M8 正在输入 2025-06-10T02:55:48Z https://h30471.www3.hp.com/t5/Poly-xie-zuo/RealPresence-Group-310shi-fou-you-ban-fa-jin-ru-she-bei-de-ming-ling-lie-jie-mian/m-p/1347371#M7 <P>我們最近在用 RealPresence Group 系列的視訊會議設備時，常常出現畫面卡頓的情況，懷疑可能是網路不穩導致連線異常。想請問一下，是否有辦法進入設備的命令列介面，方便我們更深入地排查問題、找出原因呢？</P> Tue, 10 Jun 2025 02:35:34 GMT https://h30471.www3.hp.com/t5/Poly-xie-zuo/RealPresence-Group-310shi-fou-you-ban-fa-jin-ru-she-bei-de-ming-ling-lie-jie-mian/m-p/1347371#M7 StackZen 2025-06-10T02:35:34Z https://h30471.www3.hp.com/t5/Poly-xie-zuo/wo-you-yi-taihp-poly-hui-yi-zhu-ji-13dai-ban-ben-de-chu-chang-xi-tong-shiwin11-qi-ye-xi-tong-xia-zai-bu-le/m-p/1335954#M3 <P>直接打这个电话获取支持把：<SPAN>400 828 8660</SPAN></P><P>看有没有后台上传，实在不行要一个网盘链接看看能不能要个</P> Sat, 22 Mar 2025 05:42:51 GMT https://h30471.www3.hp.com/t5/Poly-xie-zuo/wo-you-yi-taihp-poly-hui-yi-zhu-ji-13dai-ban-ben-de-chu-chang-xi-tong-shiwin11-qi-ye-xi-tong-xia-zai-bu-le/m-p/1335954#M3 一个帅气的大胡子 2025-03-22T05:42:51Z https://h30471.www3.hp.com/t5/Poly-xie-zuo/wo-you-yi-taihp-poly-hui-yi-zhu-ji-13dai-ban-ben-de-chu-chang-xi-tong-shiwin11-qi-ye-xi-tong-xia-zai-bu-le/m-p/1333969#M2 <P>Poly 博诣中国（前身为Polycom宝利通）联系信息<BR />客服电话：400 828 8660</P> Sun, 09 Mar 2025 23:03:58 GMT https://h30471.www3.hp.com/t5/Poly-xie-zuo/wo-you-yi-taihp-poly-hui-yi-zhu-ji-13dai-ban-ben-de-chu-chang-xi-tong-shiwin11-qi-ye-xi-tong-xia-zai-bu-le/m-p/1333969#M2 548851818 2025-03-09T23:03:58Z https://h30471.www3.hp.com/t5/Poly-xie-zuo/wo-you-yi-taihp-poly-hui-yi-zhu-ji-13dai-ban-ben-de-chu-chang-xi-tong-shiwin11-qi-ye-xi-tong-xia-zai-bu-le/m-p/1333923#M1 <P>我的产品id 是 A1ZB6AW#ABB&nbsp; 我把这个产品id输入到惠普cloud recovery tool&nbsp; 下载不了<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2025-03-09 205708.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/118473i1527824B8E24ACCB/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2025-03-09 205708.png" alt="屏幕截图 2025-03-09 205708.png" /></span></P> Sun, 09 Mar 2025 12:58:26 GMT https://h30471.www3.hp.com/t5/Poly-xie-zuo/wo-you-yi-taihp-poly-hui-yi-zhu-ji-13dai-ban-ben-de-chu-chang-xi-tong-shiwin11-qi-ye-xi-tong-xia-zai-bu-le/m-p/1333923#M1 0101dfbd 2025-03-09T12:58:26Z https://h30471.www3.hp.com/t5/Poly-xie-zuo/RealPresenceDesktop-fen-bian-lu-zhi-you640X480/m-p/1330476#M20 <P>装个显卡应该就好了</P> Tue, 18 Feb 2025 05:16:30 GMT https://h30471.www3.hp.com/t5/Poly-xie-zuo/RealPresenceDesktop-fen-bian-lu-zhi-you640X480/m-p/1330476#M20 胥永屹 2025-02-18T05:16:30Z https://h30471.www3.hp.com/t5/Poly-xie-zuo/RealPresenceDesktop-fen-bian-lu-zhi-you640X480/m-p/1325959#M19 <P>建议咨询人工客服</P> <P>客服电话:400 828 8660</P> Mon, 13 Jan 2025 04:32:13 GMT https://h30471.www3.hp.com/t5/Poly-xie-zuo/RealPresenceDesktop-fen-bian-lu-zhi-you640X480/m-p/1325959#M19 正在输入 2025-01-13T04:32:13Z https://h30471.www3.hp.com/t5/Poly-xie-zuo/RealPresenceDesktop-fen-bian-lu-zhi-you640X480/m-p/1325951#M18 <P>RealPresenceDesktop分辨率只有640X480</P> Mon, 13 Jan 2025 03:26:43 GMT https://h30471.www3.hp.com/t5/Poly-xie-zuo/RealPresenceDesktop-fen-bian-lu-zhi-you640X480/m-p/1325951#M18 489644730 2025-01-13T03:26:43Z https://h30471.www3.hp.com/t5/Poly-xie-zuo/POLYCOM-bao-li-tongRMX1800-MCU-mi-ma-wang-ji-le-ru-he-zhong-zhi-mi-ma/m-p/1319997#M10 <P>没接触过这个产品线</P> <P>Poly 博诣中国（前身为Polycom宝利通）联系信息</P> <P>客服电话：400 828 8660</P> Tue, 26 Nov 2024 02:35:26 GMT https://h30471.www3.hp.com/t5/Poly-xie-zuo/POLYCOM-bao-li-tongRMX1800-MCU-mi-ma-wang-ji-le-ru-he-zhong-zhi-mi-ma/m-p/1319997#M10 548851818 2024-11-26T02:35:26Z https://h30471.www3.hp.com/t5/Poly-xie-zuo/POLYCOM-bao-li-tongRMX1800-MCU-mi-ma-wang-ji-le-ru-he-zhong-zhi-mi-ma/m-p/1319942#M9 <P>单位有一台POLYCOM宝利通RMX1800 MCU，由于长时间没有使用，用户名和密码忘记了，管理地址可以PING通，就是用户名和密码不知道了，哪位大神知道重置密码的方法麻烦分享下，万分感谢！</P> Mon, 25 Nov 2024 11:12:22 GMT https://h30471.www3.hp.com/t5/Poly-xie-zuo/POLYCOM-bao-li-tongRMX1800-MCU-mi-ma-wang-ji-le-ru-he-zhong-zhi-mi-ma/m-p/1319942#M9 螺丝钉 2024-11-25T11:12:22Z https://h30471.www3.hp.com/t5/Poly-xie-zuo/qing-wen-bao-li-tong-she-zhi-xian-shi-qi-de-wen-ti/m-p/1302202#M12 <TABLE border="1" width="100%" cellspacing="0" cellpadding="0"> <TBODY> <TR> <TD width="198" height="34"> <P class="style7">POLY中国热线</P> </TD> <TD colspan="2" width="270"> <P class="style7">400-828-8660/800-828-8660</P> </TD> </TR> </TBODY> </TABLE> Mon, 29 Jul 2024 05:58:16 GMT https://h30471.www3.hp.com/t5/Poly-xie-zuo/qing-wen-bao-li-tong-she-zhi-xian-shi-qi-de-wen-ti/m-p/1302202#M12 坏坏的笑 2024-07-29T05:58:16Z https://h30471.www3.hp.com/t5/Poly-xie-zuo/qing-wen-bao-li-tong-she-zhi-xian-shi-qi-de-wen-ti/m-p/1301640#M11 <P>你好，我使用宝利通group310，两个hdmi端口分别接两个显示器，在后台设置显示器时，显示，“内容，再远端，再近端”，“远端，然后近端”，我不太明白这几话的具体意思，有时候显示器1显示内容和近端小画面，有时候显示器1只显示内容，显示器2显示近端，好像没法控制似的，远端好像也总不出来。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/109574i4C0D0B6F6FFDB07E/image-size/large?v=v2&amp;px=999" role="button" title="1.png" alt="1.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/109575i869A476F8864AA21/image-size/large?v=v2&amp;px=999" role="button" title="2.png" alt="2.png" /></span></P> Thu, 25 Jul 2024 02:37:49 GMT https://h30471.www3.hp.com/t5/Poly-xie-zuo/qing-wen-bao-li-tong-she-zhi-xian-shi-qi-de-wen-ti/m-p/1301640#M11 lucyfish 2024-07-25T02:37:49Z https://h30471.www3.hp.com/t5/Poly-xie-zuo/Voyager-LEGEND-er-ji-geng-xin-xu-yao-an-zhuang-guan-li-ruan-jian/m-p/1267211#M22 <TABLE> <TBODY> <TR> <TD width="162"> <P>400 828 8660/</P> <P>86 512 67672000</P> </TD> <TD width="340"> <P>周一到周五<SPAN>&nbsp;</SPAN>8:30-18:00<SPAN>&nbsp;</SPAN><SPAN>（北京时间</SPAN>)<SPAN>&nbsp;</SPAN><SPAN>中文支持，公司节假日期间服务暂停</SPAN></P> </TD> </TR> </TBODY> </TABLE> Fri, 08 Dec 2023 01:31:12 GMT https://h30471.www3.hp.com/t5/Poly-xie-zuo/Voyager-LEGEND-er-ji-geng-xin-xu-yao-an-zhuang-guan-li-ruan-jian/m-p/1267211#M22 坏坏的笑 2023-12-08T01:31:12Z https://h30471.www3.hp.com/t5/Poly-xie-zuo/Voyager-LEGEND-er-ji-geng-xin-xu-yao-an-zhuang-guan-li-ruan-jian/m-p/1267208#M21 <P>缤特力现在服务转到HP，但无法找到驱动，无法更新及电脑或是手机设置<SPAN>Voyager LEGEND。谁能给你解决方案?感谢。</SPAN></P> Fri, 08 Dec 2023 01:28:15 GMT https://h30471.www3.hp.com/t5/Poly-xie-zuo/Voyager-LEGEND-er-ji-geng-xin-xu-yao-an-zhuang-guan-li-ruan-jian/m-p/1267208#M21 senws 2023-12-08T01:28:15Z