https://h30471.www3.hp.com/t5/tai-shi-dian-nao/kai-ji-wu-fa-jin-ru-xi-tong/m-p/838502#M53447 <P>开机不能进入系统，可以听到开机的声音，鼠标键盘灯都亮，显示屏出现protected by HP sure start这里不动，按ESC能进入BIOS,请高手帮忙解决</P> Mon, 28 Aug 2017 04:36:39 GMT hanlingask 2017-08-28T04:36:39Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/kai-ji-wu-fa-jin-ru-xi-tong/m-p/838502#M53447 <P>开机不能进入系统，可以听到开机的声音，鼠标键盘灯都亮，显示屏出现protected by HP sure start这里不动，按ESC能进入BIOS,请高手帮忙解决</P> Mon, 28 Aug 2017 04:36:39 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/kai-ji-wu-fa-jin-ru-xi-tong/m-p/838502#M53447 hanlingask 2017-08-28T04:36:39Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/kai-ji-wu-fa-jin-ru-xi-tong/m-p/838559#M53450 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/104072">@hanlingask</a> 已写：<BR /><P>开机不能进入系统，可以听到开机的声音，鼠标键盘灯都亮，显示屏出现protected by HP sure start这里不动，按ESC能进入BIOS,请高手帮忙解决</P><HR /></BLOCKQUOTE><P>请在做下面操作前备份要硬盘上的重要数据。</P><P>&nbsp;</P><P>开机按F10进BIOS，在Main菜单中</P><DIV><DIV><DIV><P>Apply Factory Defaults and Exit，然后点YES，重启后看能不能正常启动。</P><P>&nbsp;</P><P>如果还卡在sure start这不动，再进BIOS，在Security选项中，选Restore Security Settings to Factory Defaults，然后点YES，重启后看是否正常。</P></DIV></DIV></DIV> Mon, 28 Aug 2017 08:29:29 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/kai-ji-wu-fa-jin-ru-xi-tong/m-p/838559#M53450 托卢 2017-08-28T08:29:29Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/kai-ji-wu-fa-jin-ru-xi-tong/m-p/838563#M53451 不行的，试过了，开机还是黑屏，但是可以听到开机的声音 Mon, 28 Aug 2017 08:37:04 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/kai-ji-wu-fa-jin-ru-xi-tong/m-p/838563#M53451 hanlingask 2017-08-28T08:37:04Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/kai-ji-wu-fa-jin-ru-xi-tong/m-p/838659#M53459 <P>试试恢复BIOS默认设置。</P> Tue, 29 Aug 2017 03:40:21 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/kai-ji-wu-fa-jin-ru-xi-tong/m-p/838659#M53459 WDH 2017-08-29T03:40:21Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/kai-ji-wu-fa-jin-ru-xi-tong/m-p/838661#M53460 恢复过BIOS问题依旧，不知道是哪里的问题 Tue, 29 Aug 2017 03:52:28 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/kai-ji-wu-fa-jin-ru-xi-tong/m-p/838661#M53460 hanlingask 2017-08-29T03:52:28Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/kai-ji-wu-fa-jin-ru-xi-tong/m-p/839418#M53559 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/104072">@hanlingask</a> 已写：<BR />恢复过BIOS问题依旧，不知道是哪里的问题<HR /></BLOCKQUOTE><P>全新安装系统，或开机按F2做硬件检测，</P><P>&nbsp;</P><P>也可以联系售后检测硬件，看是不是硬件故障吧。</P> Mon, 04 Sep 2017 09:25:42 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/kai-ji-wu-fa-jin-ru-xi-tong/m-p/839418#M53559 托卢 2017-09-04T09:25:42Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/kai-ji-wu-fa-jin-ru-xi-tong/m-p/893910#M57606 <P>你好,我也遇到了同样的问题,最后你是怎么解决的?多谢</P> Wed, 26 Sep 2018 14:20:17 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/kai-ji-wu-fa-jin-ru-xi-tong/m-p/893910#M57606 泡泡糖爸爸 2018-09-26T14:20:17Z