https://h30471.www3.hp.com/t5/tai-shi-dian-nao/li-xian-sheng-ji-zhu-ban-xin-pian-zu-de-wen-ti/m-p/1348550#M81807 <P>升级原因是在显示器上全屏出现黄白斑块状格子，因为是内部电脑不能接入外网。</P><P>问题1、下载问题。开始下错了win11版本，后来下win10版本，单个文件下载点了也只是跳转页面而没有触发文件下载。之前下win11版时集合3个同时下也不成功，只能单个下；</P><P>问题2、在设备管理器中应该选择哪个硬件进行驱动升级；</P><P>问题3、在复制U盘过程中提示，不能复制文件属性，单文件还是复制进U盘了，这有问题吗？</P> Wed, 18 Jun 2025 02:46:35 GMT 本人难 2025-06-18T02:46:35Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/li-xian-sheng-ji-zhu-ban-xin-pian-zu-de-wen-ti/m-p/1348550#M81807 <P>升级原因是在显示器上全屏出现黄白斑块状格子，因为是内部电脑不能接入外网。</P><P>问题1、下载问题。开始下错了win11版本，后来下win10版本，单个文件下载点了也只是跳转页面而没有触发文件下载。之前下win11版时集合3个同时下也不成功，只能单个下；</P><P>问题2、在设备管理器中应该选择哪个硬件进行驱动升级；</P><P>问题3、在复制U盘过程中提示，不能复制文件属性，单文件还是复制进U盘了，这有问题吗？</P> Wed, 18 Jun 2025 02:46:35 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/li-xian-sheng-ji-zhu-ban-xin-pian-zu-de-wen-ti/m-p/1348550#M81807 本人难 2025-06-18T02:46:35Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/li-xian-sheng-ji-zhu-ban-xin-pian-zu-de-wen-ti/m-p/1348569#M81808 <P>先替换下显示器，看画面显示是否正常（替换时请将线材一起替换测试）</P> Wed, 18 Jun 2025 05:10:37 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/li-xian-sheng-ji-zhu-ban-xin-pian-zu-de-wen-ti/m-p/1348569#M81808 正在输入 2025-06-18T05:10:37Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/li-xian-sheng-ji-zhu-ban-xin-pian-zu-de-wen-ti/m-p/1348601#M81809 <P>已经调换过设备检查，并且在别的工位试用还是这样表现。</P> Wed, 18 Jun 2025 07:10:49 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/li-xian-sheng-ji-zhu-ban-xin-pian-zu-de-wen-ti/m-p/1348601#M81809 本人难 2025-06-18T07:10:49Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/li-xian-sheng-ji-zhu-ban-xin-pian-zu-de-wen-ti/m-p/1348616#M81810 <P>测试下进入BIOS界面，看显示是否依旧，故障的显示区域是否固定呢？</P> Wed, 18 Jun 2025 09:50:36 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/li-xian-sheng-ji-zhu-ban-xin-pian-zu-de-wen-ti/m-p/1348616#M81810 正在输入 2025-06-18T09:50:36Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/li-xian-sheng-ji-zhu-ban-xin-pian-zu-de-wen-ti/m-p/1348701#M81813 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="故障显示" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123221iC50B92E840E71197/image-size/large?v=v2&amp;px=999" role="button" title="11.jpg" alt="故障显示" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">故障显示</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="不会进bios" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123222i1D0B0A7375F173EC/image-size/large?v=v2&amp;px=999" role="button" title="12.jpg" alt="不会进bios" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">不会进bios</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="测试通过" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123223iB8D2810DD36EA6AE/image-size/large?v=v2&amp;px=999" role="button" title="13.jpg" alt="测试通过" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">测试通过</span></span></P><P>不知道按什么键进bios，就在以上界面测试了。</P><P>然后，进入系统后是没有黄斑的，不到一分钟就显示出来。</P> Thu, 19 Jun 2025 08:05:06 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/li-xian-sheng-ji-zhu-ban-xin-pian-zu-de-wen-ti/m-p/1348701#M81813 本人难 2025-06-19T08:05:06Z https://h30471.www3.hp.com/t5/tai-shi-dian-nao/li-xian-sheng-ji-zhu-ban-xin-pian-zu-de-wen-ti/m-p/1348759#M81816 <P>开机多次点击F10即可进入BIOS，如果在BIOS界面显示依旧，就建议联系售后进行检测维修了</P> <P><A href="https://support.hp.com/cn-zh/document/c04570895" target="_blank" rel="noopener">服务中心查询</A></P> <P><A href="https://www.hp.com/cn-zh/contact-hp/webchat-support.html?src=csptwechat" target="_blank" rel="noopener">微信人工</A></P> Fri, 20 Jun 2025 01:46:45 GMT https://h30471.www3.hp.com/t5/tai-shi-dian-nao/li-xian-sheng-ji-zhu-ban-xin-pian-zu-de-wen-ti/m-p/1348759#M81816 正在输入 2025-06-20T01:46:45Z