https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/qi-dong-bu-leWEB-fu-wu/m-p/1159991#M84858 局域网加一个无线路由联接打印机，显示网关设置错误，如何解决？ Thu, 28 Apr 2022 06:59:48 GMT creative 2022-04-28T06:59:48Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/qi-dong-bu-leWEB-fu-wu/m-p/1159991#M84858 局域网加一个无线路由联接打印机，显示网关设置错误，如何解决？ Thu, 28 Apr 2022 06:59:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/qi-dong-bu-leWEB-fu-wu/m-p/1159991#M84858 creative 2022-04-28T06:59:48Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/qi-dong-bu-leWEB-fu-wu/m-p/1159995#M84859 <P>您好</P><P>web服务要启用的话，需要打印机连接上网络，并且这个网络有internet的连接</P><P>您看下打印机连接的是哪个网络，用电脑连接上相同的网络，是否可正常上网，打印机获取的IP是多少，电脑浏览器访问打印机的IP，是否可看到后台的设置菜单，web服务打开的操作可以进行到哪一步，如有报错辛苦截图上来看下</P> Thu, 28 Apr 2022 07:05:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/qi-dong-bu-leWEB-fu-wu/m-p/1159995#M84859 双鱼座鲨鱼 2022-04-28T07:05:34Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/qi-dong-bu-leWEB-fu-wu/m-p/1160000#M84860 <P>电脑和打印机同处于一个路由器下，电脑为有线，打印机无线<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="电脑网页显示图" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/72892i15A0CC1F20E76B6C/image-size/large?v=v2&amp;px=999" role="button" title="web.png" alt="电脑网页显示图" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">电脑网页显示图</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="打印机触摸屏操作结果打印" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/72893i36C2CEE37BD4F512/image-size/large?v=v2&amp;px=999" role="button" title="打印操作结果.jpg" alt="打印机触摸屏操作结果打印" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">打印机触摸屏操作结果打印</span></span></P> Thu, 28 Apr 2022 07:15:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/qi-dong-bu-leWEB-fu-wu/m-p/1160000#M84860 creative 2022-04-28T07:15:14Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/qi-dong-bu-leWEB-fu-wu/m-p/1160128#M84872 <P>您好</P><P>从web服务信息中，以及报告中，都可以看到打印机现在处于一个无法访问internet的状态</P><P>辛苦您尝试重启路由器和打印机，二者都重启一次，等待二者重启完毕，打印机恢复无线连接后，您再重新删除web服务，尝试开启一下看看反馈</P><P>如果仍旧不可，麻烦您用手机开个热点，让打印机和电脑都连接上手机热点，去开放一下看看可否成功测试看看是否是网络问题</P> Fri, 29 Apr 2022 02:37:47 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/qi-dong-bu-leWEB-fu-wu/m-p/1160128#M84872 双鱼座鲨鱼 2022-04-29T02:37:47Z