https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/136nw-da-yin-ji-wu-fa-lian-jie-dian-nao/m-p/1168022#M85301 <P>打印机连接的是手提电脑，接回旧打印机1020 plus，可以正常打印</P><P>&nbsp;</P> Mon, 06 Jun 2022 01:54:18 GMT wdctg 2022-06-06T01:54:18Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/136nw-da-yin-ji-wu-fa-lian-jie-dian-nao/m-p/1168021#M85300 <P>2月买的136nw打印机，5月底突然无法打印，重装驱动，换usb线也无法解，无法找到当地的服务点（网上的点已无效），这个型号无法网上报修。请有知道如何解决的朋友回复一下</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="wdctg_0-1654480225375.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/74871iC16024FDEA5AC5E7/image-size/medium?v=v2&amp;px=400" role="button" title="wdctg_0-1654480225375.png" alt="wdctg_0-1654480225375.png" /></span></P><P>&nbsp;</P> Mon, 06 Jun 2022 01:51:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/136nw-da-yin-ji-wu-fa-lian-jie-dian-nao/m-p/1168021#M85300 wdctg 2022-06-06T01:51:39Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/136nw-da-yin-ji-wu-fa-lian-jie-dian-nao/m-p/1168022#M85301 <P>打印机连接的是手提电脑，接回旧打印机1020 plus，可以正常打印</P><P>&nbsp;</P> Mon, 06 Jun 2022 01:54:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/136nw-da-yin-ji-wu-fa-lian-jie-dian-nao/m-p/1168022#M85301 wdctg 2022-06-06T01:54:18Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/136nw-da-yin-ji-wu-fa-lian-jie-dian-nao/m-p/1168023#M85302 <P>您好</P><P>操作如下：</P><P>1 打开电脑的设备管理器--通用串行总线控制器。</P><P>开，关，开，关打印机，确认通用串行总线控制器中是否有变化，例如：开机时是否会出现usb打印支持...</P><P>2 如果开机时会出现usb打印支持，打开电脑的控制面板--设备和打印机。</P><P>找到打印机图标--右击它--打印机属性--端口。</P><P>确认其中有几个usb类型的端口，分别测试一下。</P><P>3 如果打印机开关机，电脑的通用串行总线控制器没有变化，建议重新连接usb测试。</P><P>如果问题依旧，建议更换一条1.5米之内的usb线再重新测试，谢谢。</P> Mon, 06 Jun 2022 01:57:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/136nw-da-yin-ji-wu-fa-lian-jie-dian-nao/m-p/1168023#M85302 双鱼座鲨鱼 2022-06-06T01:57:40Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/136nw-da-yin-ji-wu-fa-lian-jie-dian-nao/m-p/1168041#M85303 <P>关闭打印机电源如下图：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="wdctg_0-1654482364879.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/74875i08C860718518DCBA/image-size/medium?v=v2&amp;px=400" role="button" title="wdctg_0-1654482364879.png" alt="wdctg_0-1654482364879.png" /></span></P><P>开启打印机电源如下图：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="wdctg_1-1654482431696.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/74876iE8696D4E4D8CD2C6/image-size/medium?v=v2&amp;px=400" role="button" title="wdctg_1-1654482431696.png" alt="wdctg_1-1654482431696.png" /></span></P><P>故障一样：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="wdctg_2-1654482570185.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/74877iD2A54A05F9465DA7/image-size/medium?v=v2&amp;px=400" role="button" title="wdctg_2-1654482570185.png" alt="wdctg_2-1654482570185.png" /></span></P><P>&nbsp;</P> Mon, 06 Jun 2022 02:29:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/136nw-da-yin-ji-wu-fa-lian-jie-dian-nao/m-p/1168041#M85303 wdctg 2022-06-06T02:29:39Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/136nw-da-yin-ji-wu-fa-lian-jie-dian-nao/m-p/1168394#M85325 <P>您好</P><P>以上操作是需要在<SPAN>电脑的设备管理器--通用串行总线控制器里确认的。</SPAN></P><P><SPAN>如果usb001不能打印，可以选择usb002测试一下。</SPAN></P><P><SPAN>谢谢</SPAN></P> Tue, 07 Jun 2022 05:07:45 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/136nw-da-yin-ji-wu-fa-lian-jie-dian-nao/m-p/1168394#M85325 双鱼座鲨鱼 2022-06-07T05:07:45Z