https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-laserjet-pro-mfp-m132a-wu-fa-zai-hua-weimatebook-e-go-shang-an-zhuang/m-p/1211226#M87632 <P>从HP官网下载了Full_Webpack-44.11.2775-LJM129-M134_U_3_1_Full_Webpack，安装时提示出错，未成功安装。但在打印机列表中显示有这个打印机，却无法使用，因为右下角显示“驱动程序无法使用”。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图_20230126_121328.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85035i2DA695F9F12FA0E8/image-size/medium?v=v2&amp;px=400" role="button" title="屏幕截图_20230126_121328.png" alt="屏幕截图_20230126_121328.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图_20230126_121512.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85036i4D17673351B1DA84/image-size/medium?v=v2&amp;px=400" role="button" title="屏幕截图_20230126_121512.png" alt="屏幕截图_20230126_121512.png" /></span></P> Thu, 26 Jan 2023 04:17:26 GMT 小馨儿 2023-01-26T04:17:26Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-laserjet-pro-mfp-m132a-wu-fa-zai-hua-weimatebook-e-go-shang-an-zhuang/m-p/1211226#M87632 <P>从HP官网下载了Full_Webpack-44.11.2775-LJM129-M134_U_3_1_Full_Webpack，安装时提示出错，未成功安装。但在打印机列表中显示有这个打印机，却无法使用，因为右下角显示“驱动程序无法使用”。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图_20230126_121328.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85035i2DA695F9F12FA0E8/image-size/medium?v=v2&amp;px=400" role="button" title="屏幕截图_20230126_121328.png" alt="屏幕截图_20230126_121328.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图_20230126_121512.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85036i4D17673351B1DA84/image-size/medium?v=v2&amp;px=400" role="button" title="屏幕截图_20230126_121512.png" alt="屏幕截图_20230126_121512.png" /></span></P> Thu, 26 Jan 2023 04:17:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-laserjet-pro-mfp-m132a-wu-fa-zai-hua-weimatebook-e-go-shang-an-zhuang/m-p/1211226#M87632 小馨儿 2023-01-26T04:17:26Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-laserjet-pro-mfp-m132a-wu-fa-zai-hua-weimatebook-e-go-shang-an-zhuang/m-p/1211434#M87641 <P>您好</P><P>请完成附件中的方法后，重启电脑，重新安装打印机驱动测试，谢谢。</P> Sat, 28 Jan 2023 02:29:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-laserjet-pro-mfp-m132a-wu-fa-zai-hua-weimatebook-e-go-shang-an-zhuang/m-p/1211434#M87641 双鱼座鲨鱼 2023-01-28T02:29:20Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-laserjet-pro-mfp-m132a-wu-fa-zai-hua-weimatebook-e-go-shang-an-zhuang/m-p/1211800#M87669 <P>我的电脑操作系统是win11，无法找到与该系统版本相同的电脑。</P> Sun, 29 Jan 2023 15:37:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-laserjet-pro-mfp-m132a-wu-fa-zai-hua-weimatebook-e-go-shang-an-zhuang/m-p/1211800#M87669 小馨儿 2023-01-29T15:37:10Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-laserjet-pro-mfp-m132a-wu-fa-zai-hua-weimatebook-e-go-shang-an-zhuang/m-p/1211834#M87676 <P>您好</P><P>电脑上打开设置，更新和安全，windows更新。</P><P>检查更新，补全系统所有补丁后，重启电脑，重新安装打印机驱动测试，谢谢。</P><P>&nbsp;</P> Mon, 30 Jan 2023 02:21:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-laserjet-pro-mfp-m132a-wu-fa-zai-hua-weimatebook-e-go-shang-an-zhuang/m-p/1211834#M87676 双鱼座鲨鱼 2023-01-30T02:21:34Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-laserjet-pro-mfp-m132a-wu-fa-zai-hua-weimatebook-e-go-shang-an-zhuang/m-p/1212281#M87695 <P>我将同事win11的cert.cer文件按方法导入到我电脑中后，运行驱动文件仍安装不成功，错误详见截图。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图_20230126_142934.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85290iC95B8463CCFB178F/image-size/medium?v=v2&amp;px=400" role="button" title="屏幕截图_20230126_142934.png" alt="屏幕截图_20230126_142934.png" /></span></P> Tue, 31 Jan 2023 14:40:22 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-laserjet-pro-mfp-m132a-wu-fa-zai-hua-weimatebook-e-go-shang-an-zhuang/m-p/1212281#M87695 小馨儿 2023-01-31T14:40:22Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-laserjet-pro-mfp-m132a-wu-fa-zai-hua-weimatebook-e-go-shang-an-zhuang/m-p/1212395#M87708 <P>您好</P><P>请问更新系统了吗？</P><P>同时，请重新安装.net4.8后，重启电脑。</P><P>然后，电脑桌面上找到计算机图标——右键它，选择管理——服务和应用程序——服务——print spooler双击——启动类型修改为自动——并点击（先点停止，再点启动）——应用——确定。</P><P>最后，重新安装打印机驱动测试，谢谢。</P> Wed, 01 Feb 2023 06:08:59 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-laserjet-pro-mfp-m132a-wu-fa-zai-hua-weimatebook-e-go-shang-an-zhuang/m-p/1212395#M87708 双鱼座鲨鱼 2023-02-01T06:08:59Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-laserjet-pro-mfp-m132a-wu-fa-zai-hua-weimatebook-e-go-shang-an-zhuang/m-p/1212960#M87724 <P>安装.net4.8时系统提示已安装更新或更高版本，无法继续安装。根据您说的重新设置<SPAN>print spoole后，仍然无法安装，错误提示如上次“服务plug play启动失败..........”。我试着在我电脑服务中查询了一下，未找到“plug play（或plug and play）”。我的电脑已进行更新。请帮忙再想想解决办法<span class="lia-unicode-emoji" title=":双手合十:">🙏</span></SPAN></P> Fri, 03 Feb 2023 13:11:45 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-laserjet-pro-mfp-m132a-wu-fa-zai-hua-weimatebook-e-go-shang-an-zhuang/m-p/1212960#M87724 小馨儿 2023-02-03T13:11:45Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-laserjet-pro-mfp-m132a-wu-fa-zai-hua-weimatebook-e-go-shang-an-zhuang/m-p/1213327#M87741 <P>您好</P><P>如果系统已经更新，请参考下图，确认该服务状态，谢谢。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1675663749389.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85549iE50CA23B1F1E9A9F/image-size/large?v=v2&amp;px=999" role="button" title="_0-1675663749389.png" alt="_0-1675663749389.png" /></span></P><P>&nbsp;</P> Mon, 06 Feb 2023 06:19:14 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-laserjet-pro-mfp-m132a-wu-fa-zai-hua-weimatebook-e-go-shang-an-zhuang/m-p/1213327#M87741 双鱼座鲨鱼 2023-02-06T06:19:14Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-laserjet-pro-mfp-m132a-wu-fa-zai-hua-weimatebook-e-go-shang-an-zhuang/m-p/1213451#M87751 <P>1、我的电脑上的windows更新已全部更新完毕。</P><P>2、我的电脑系统仍然是win11。</P><P>3、我的电脑无法安装.net4.8，相关提示上次我已经留言。</P><P>4、我“windows图标+R”在运行窗口输入services.msc后，查不到“plug and play”（详见下图）</P><P>请帮忙再提供解决方案，谢谢！</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图_20230206_230503.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85582i24D6DFC86ABB4325/image-size/medium?v=v2&amp;px=400" role="button" title="屏幕截图_20230206_230503.png" alt="屏幕截图_20230206_230503.png" /></span></P><P>&nbsp;</P> Mon, 06 Feb 2023 15:06:28 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-laserjet-pro-mfp-m132a-wu-fa-zai-hua-weimatebook-e-go-shang-an-zhuang/m-p/1213451#M87751 小馨儿 2023-02-06T15:06:28Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-laserjet-pro-mfp-m132a-wu-fa-zai-hua-weimatebook-e-go-shang-an-zhuang/m-p/1213513#M87753 <P>您好</P><P>该服务是操作系统自带的服务。</P><P>建议找一台相同系统的电脑，copy该服务到此电脑上，然后重新测试。</P><P>或者联系电脑厂商反馈该问题，以获得帮助，谢谢。</P> Tue, 07 Feb 2023 04:43:44 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hp-laserjet-pro-mfp-m132a-wu-fa-zai-hua-weimatebook-e-go-shang-an-zhuang/m-p/1213513#M87753 双鱼座鲨鱼 2023-02-07T04:43:44Z