https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10wu-fa-an-zhuangHP-Deskjet1111Q-qu-dong/m-p/1213871#M87773 <P>您好</P><P>请提供一下操作过程截图，以便确认问题，谢谢。</P> Thu, 09 Feb 2023 04:56:28 GMT 双鱼座鲨鱼 2023-02-09T04:56:28Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10wu-fa-an-zhuangHP-Deskjet1111Q-qu-dong/m-p/1213862#M87770 <P>无法连接打印机</P> Thu, 09 Feb 2023 03:46:11 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10wu-fa-an-zhuangHP-Deskjet1111Q-qu-dong/m-p/1213862#M87770 小红人儿 2023-02-09T03:46:11Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10wu-fa-an-zhuangHP-Deskjet1111Q-qu-dong/m-p/1213871#M87773 <P>您好</P><P>请提供一下操作过程截图，以便确认问题，谢谢。</P> Thu, 09 Feb 2023 04:56:28 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10wu-fa-an-zhuangHP-Deskjet1111Q-qu-dong/m-p/1213871#M87773 双鱼座鲨鱼 2023-02-09T04:56:28Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10wu-fa-an-zhuangHP-Deskjet1111Q-qu-dong/m-p/1213874#M87774 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1675918696459.png" style="width: 338px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85692i4AC1A0972F750355/image-dimensions/338x250?v=v2" width="338" height="250" role="button" title="_0-1675918696459.png" alt="_0-1675918696459.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1675918750515.png" style="width: 291px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85693i882D87189326608E/image-dimensions/291x154?v=v2" width="291" height="154" role="button" title="_1-1675918750515.png" alt="_1-1675918750515.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P><P>连接完到第三步后，点持续在线，就显示第二张图所示，关掉这个框，直接去打印，打印进度条完全不加载，右下角弹出“打印机处于错误状态”</P> Thu, 09 Feb 2023 05:02:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10wu-fa-an-zhuangHP-Deskjet1111Q-qu-dong/m-p/1213874#M87774 小红人儿 2023-02-09T05:02:42Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10wu-fa-an-zhuangHP-Deskjet1111Q-qu-dong/m-p/1213876#M87775 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1675919042016.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85694i34E69E82D57EAAC5/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1675919042016.jpeg" alt="_1-1675919042016.jpeg" /></span></P><P>&nbsp;</P> Thu, 09 Feb 2023 05:04:11 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10wu-fa-an-zhuangHP-Deskjet1111Q-qu-dong/m-p/1213876#M87775 小红人儿 2023-02-09T05:04:11Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10wu-fa-an-zhuangHP-Deskjet1111Q-qu-dong/m-p/1213883#M87777 <P>您好</P><P>请电脑上打开控制面板--设备和打印机，找到打印机图标。</P><P>鼠标移动到打印机图标上，确认打印机是否处于就绪状态。</P><P>右击打印机--打印机属性--端口。</P><P>再找到前面带√号的端口，发图片给我，以便确认问题，谢谢。</P> Thu, 09 Feb 2023 05:57:45 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10wu-fa-an-zhuangHP-Deskjet1111Q-qu-dong/m-p/1213883#M87777 双鱼座鲨鱼 2023-02-09T05:57:45Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10wu-fa-an-zhuangHP-Deskjet1111Q-qu-dong/m-p/1213889#M87778 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1675922926193.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85697i703C5CA6A46EA8CD/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1675922926193.jpeg" alt="_0-1675922926193.jpeg" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1675922940457.jpeg" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/85698iF25D7377446AEA58/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1675922940457.jpeg" alt="_1-1675922940457.jpeg" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Thu, 09 Feb 2023 06:09:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10wu-fa-an-zhuangHP-Deskjet1111Q-qu-dong/m-p/1213889#M87778 小红人儿 2023-02-09T06:09:13Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10wu-fa-an-zhuangHP-Deskjet1111Q-qu-dong/m-p/1213942#M87785 <P>您好</P><P>请先取消未能打印的打印任务。</P><P>然后，手动添加 hp deskjet 1000的打印机驱动来替代。<BR />方法：<BR />1 下载 hp deskjet 1000驱动并解压<BR />2 打开电脑的控制面板--设备和打印机/打印机和传真--添加打印机 - 我需要的打印机未被列出 - 手动添加 - 选择正确的端口 - 从磁盘安装 - 找到 hp deskjet 1000解压好的文件夹 - 选择里面任意一个*.inf文件 - 安装即可。</P><P>deskjet 1000驱动：<BR /><A href="https://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/Full_Webpack-1325-DJ1000_J110_Full_Webpack.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/Full_Webpack-1325-DJ1000_J110_Full_Webpack.exe</A>&nbsp;&nbsp;<BR />然后用hp deskjet 1000驱动测试打印，谢谢</P> Thu, 09 Feb 2023 08:47:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10wu-fa-an-zhuangHP-Deskjet1111Q-qu-dong/m-p/1213942#M87785 双鱼座鲨鱼 2023-02-09T08:47:46Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10wu-fa-an-zhuangHP-Deskjet1111Q-qu-dong/m-p/1213946#M87787 <P>按照以上步骤操作，打印机右下角弹出“打印出错，打印机无法打印测试页”。请问上述步骤中“选择正确的端口”是指哪个端口？</P><P>&nbsp;</P> Thu, 09 Feb 2023 09:09:11 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10wu-fa-an-zhuangHP-Deskjet1111Q-qu-dong/m-p/1213946#M87787 小红人儿 2023-02-09T09:09:11Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10wu-fa-an-zhuangHP-Deskjet1111Q-qu-dong/m-p/1213949#M87788 <P>usb001</P> Thu, 09 Feb 2023 09:30:05 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10wu-fa-an-zhuangHP-Deskjet1111Q-qu-dong/m-p/1213949#M87788 双鱼座鲨鱼 2023-02-09T09:30:05Z