https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/1213yi-ti-ji-wu-fa-an-zhuang/m-p/1214638#M87812 <P>您好</P><P>请打开电脑的<SPAN>C:\Windows\System32\spool\drivers\x64\3</SPAN>，删除<SPAN>3</SPAN>文件夹中的所有文件，重启电脑重新安装打印机驱动测试。</P><P>如果问题依旧，关闭<SPAN>/</SPAN>卸载电脑上的防御软件（例如：<SPAN>360</SPAN>软件），再重新测试。</P> Mon, 13 Feb 2023 05:58:11 GMT 双鱼座鲨鱼 2023-02-13T05:58:11Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/1213yi-ti-ji-wu-fa-an-zhuang/m-p/1214478#M87805 <P>1213打印一体机无法网络安装，电脑是win10系统。用官网下载的驱动显示<SPAN>无法安装内核模式驱动。用Hss诊断显示是无法连接。可用电脑控制面板添加后，通过电脑可以打印配置信息。折腾很久就是安装不了。换电脑也安装不了</SPAN></P> Sun, 12 Feb 2023 06:05:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/1213yi-ti-ji-wu-fa-an-zhuang/m-p/1214478#M87805 枯黄的落叶 2023-02-12T06:05:10Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/1213yi-ti-ji-wu-fa-an-zhuang/m-p/1214638#M87812 <P>您好</P><P>请打开电脑的<SPAN>C:\Windows\System32\spool\drivers\x64\3</SPAN>，删除<SPAN>3</SPAN>文件夹中的所有文件，重启电脑重新安装打印机驱动测试。</P><P>如果问题依旧，关闭<SPAN>/</SPAN>卸载电脑上的防御软件（例如：<SPAN>360</SPAN>软件），再重新测试。</P> Mon, 13 Feb 2023 05:58:11 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/1213yi-ti-ji-wu-fa-an-zhuang/m-p/1214638#M87812 双鱼座鲨鱼 2023-02-13T05:58:11Z