https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10xi-tong-bu-neng-an-zhuangHP-1219mfp-da-yin-ji-qu-dong/m-p/1245406#M89417 <P>感谢配合</P><P>请删除以下选项</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1690450058869.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/94550iD0FA2AF3A55BE523/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1690450058869.png" alt="_0-1690450058869.png" /></span></P><P>重启电脑</P><P>关闭360软件后</P><P>再重新安装打印机驱动，谢谢</P> Thu, 27 Jul 2023 09:28:30 GMT 双鱼座鲨鱼 2023-07-27T09:28:30Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10xi-tong-bu-neng-an-zhuangHP-1219mfp-da-yin-ji-qu-dong/m-p/1245372#M89404 <P>win10系统不能安装HP 1219mfp打印机驱动，插入USB线后，出现新设备已连接就一直走进度条，不见有任何反应，如下图<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="未命名1690434137.png" style="width: 499px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/94541i48271B8F42A3F287/image-size/large?v=v2&amp;px=999" role="button" title="未命名1690434137.png" alt="未命名1690434137.png" /></span></P> Thu, 27 Jul 2023 05:04:32 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10xi-tong-bu-neng-an-zhuangHP-1219mfp-da-yin-ji-qu-dong/m-p/1245372#M89404 sarira 2023-07-27T05:04:32Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10xi-tong-bu-neng-an-zhuangHP-1219mfp-da-yin-ji-qu-dong/m-p/1245374#M89405 <P>您好</P><P>打印机就绪时，打印机面板进入菜单--服务（如下图）</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1690435698792.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/94542iC4141D881AE77C96/image-size/large?v=v2&amp;px=999" role="button" title="_0-1690435698792.png" alt="_0-1690435698792.png" /></span></P><P>将usb速度改为全速后，重新安装打印机测试，谢谢。</P> Thu, 27 Jul 2023 05:29:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10xi-tong-bu-neng-an-zhuangHP-1219mfp-da-yin-ji-qu-dong/m-p/1245374#M89405 双鱼座鲨鱼 2023-07-27T05:29:39Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10xi-tong-bu-neng-an-zhuangHP-1219mfp-da-yin-ji-qu-dong/m-p/1245390#M89409 <P>“打印机就绪时，打印机面板进入菜单--服务”，打印机就绪指的是什么时候？如何进入“打印机面板”？谢谢</P> Thu, 27 Jul 2023 08:12:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10xi-tong-bu-neng-an-zhuangHP-1219mfp-da-yin-ji-qu-dong/m-p/1245390#M89409 sarira 2023-07-27T08:12:57Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10xi-tong-bu-neng-an-zhuangHP-1219mfp-da-yin-ji-qu-dong/m-p/1245393#M89410 <P>您好</P><P>如图：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1690445904853.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/94545i2DC4E44064FA3CC1/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1690445904853.png" alt="_0-1690445904853.png" /></span></P><P>重启打印机--等待5分钟后，换面板6号键进入菜单，找服务--ok--找usb速度--改成全速--ok</P><P>然后重新测试，谢谢。</P><P>&nbsp;</P> Thu, 27 Jul 2023 08:19:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10xi-tong-bu-neng-an-zhuangHP-1219mfp-da-yin-ji-qu-dong/m-p/1245393#M89410 双鱼座鲨鱼 2023-07-27T08:19:49Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10xi-tong-bu-neng-an-zhuangHP-1219mfp-da-yin-ji-qu-dong/m-p/1245396#M89411 <P>USB模式已更改，但还是不行，还是在“新设备现已连接”这个进度条一直循环。如图<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="未命名1690447179.png" style="width: 514px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/94546iAAFF65C5F29F9661/image-size/large?v=v2&amp;px=999" role="button" title="未命名1690447179.png" alt="未命名1690447179.png" /></span></P> Thu, 27 Jul 2023 08:41:44 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10xi-tong-bu-neng-an-zhuangHP-1219mfp-da-yin-ji-qu-dong/m-p/1245396#M89411 sarira 2023-07-27T08:41:44Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10xi-tong-bu-neng-an-zhuangHP-1219mfp-da-yin-ji-qu-dong/m-p/1245398#M89412 <P>您好</P><P>麻烦关闭360</P><P>重新测试</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1690447702877.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/94547iB64E50D96342AFB0/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1690447702877.png" alt="_0-1690447702877.png" /></span></P><P>谢谢</P> Thu, 27 Jul 2023 08:48:44 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10xi-tong-bu-neng-an-zhuangHP-1219mfp-da-yin-ji-qu-dong/m-p/1245398#M89412 双鱼座鲨鱼 2023-07-27T08:48:44Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10xi-tong-bu-neng-an-zhuangHP-1219mfp-da-yin-ji-qu-dong/m-p/1245400#M89413 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="未命名1690448059.png" style="width: 377px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/94548i9F834763176F0436/image-size/large?v=v2&amp;px=999" role="button" title="未命名1690448059.png" alt="未命名1690448059.png" /></span>已关闭，还是不行<span class="lia-unicode-emoji" title=":笑哭:">😂</span></P> Thu, 27 Jul 2023 08:54:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10xi-tong-bu-neng-an-zhuangHP-1219mfp-da-yin-ji-qu-dong/m-p/1245400#M89413 sarira 2023-07-27T08:54:57Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10xi-tong-bu-neng-an-zhuangHP-1219mfp-da-yin-ji-qu-dong/m-p/1245401#M89414 <P>请在电脑上打开设备管理器--通用串行总线控制面。</P><P>截图，发图片给我，以便确认问题，谢谢。</P> Thu, 27 Jul 2023 08:57:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10xi-tong-bu-neng-an-zhuangHP-1219mfp-da-yin-ji-qu-dong/m-p/1245401#M89414 双鱼座鲨鱼 2023-07-27T08:57:04Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10xi-tong-bu-neng-an-zhuangHP-1219mfp-da-yin-ji-qu-dong/m-p/1245402#M89415 <P>能远程操控下吗？</P> Thu, 27 Jul 2023 08:57:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10xi-tong-bu-neng-an-zhuangHP-1219mfp-da-yin-ji-qu-dong/m-p/1245402#M89415 sarira 2023-07-27T08:57:25Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10xi-tong-bu-neng-an-zhuangHP-1219mfp-da-yin-ji-qu-dong/m-p/1245404#M89416 <OL><LI><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="未命名1690448287.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/94549i64869439F7950924/image-size/large?v=v2&amp;px=999" role="button" title="未命名1690448287.png" alt="未命名1690448287.png" /></span></LI></OL> Thu, 27 Jul 2023 08:58:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10xi-tong-bu-neng-an-zhuangHP-1219mfp-da-yin-ji-qu-dong/m-p/1245404#M89416 sarira 2023-07-27T08:58:55Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10xi-tong-bu-neng-an-zhuangHP-1219mfp-da-yin-ji-qu-dong/m-p/1245406#M89417 <P>感谢配合</P><P>请删除以下选项</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1690450058869.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/94550iD0FA2AF3A55BE523/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1690450058869.png" alt="_0-1690450058869.png" /></span></P><P>重启电脑</P><P>关闭360软件后</P><P>再重新安装打印机驱动，谢谢</P> Thu, 27 Jul 2023 09:28:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10xi-tong-bu-neng-an-zhuangHP-1219mfp-da-yin-ji-qu-dong/m-p/1245406#M89417 双鱼座鲨鱼 2023-07-27T09:28:30Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10xi-tong-bu-neng-an-zhuangHP-1219mfp-da-yin-ji-qu-dong/m-p/1245416#M89418 <P>崩溃了<span class="lia-unicode-emoji" title=":疲劳:">😫</span>，还是不行，还是在发现新设备的进度条循环，难道需要重新装系统吗<span class="lia-unicode-emoji" title=":大哭:">😭</span></P> Thu, 27 Jul 2023 10:23:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10xi-tong-bu-neng-an-zhuangHP-1219mfp-da-yin-ji-qu-dong/m-p/1245416#M89418 sarira 2023-07-27T10:23:57Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10xi-tong-bu-neng-an-zhuangHP-1219mfp-da-yin-ji-qu-dong/m-p/1245417#M89419 <P>您好</P><P>有条件，可以先换一条1.5米之内的usb线重新测试。</P><P>如果问题依旧，建议换电脑测试，谢谢。</P> Thu, 27 Jul 2023 10:28:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10xi-tong-bu-neng-an-zhuangHP-1219mfp-da-yin-ji-qu-dong/m-p/1245417#M89419 双鱼座鲨鱼 2023-07-27T10:28:50Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10xi-tong-bu-neng-an-zhuangHP-1219mfp-da-yin-ji-qu-dong/m-p/1245524#M89428 <P>换了线，还是不行。最后重装的系统，用原来的线，解决了打印的问题。但，又发现新问题了，不能扫描了。描述如下：办公室2台电脑（A、B），通过路由器组成局域网，1219mfp通过USB连在一个电脑上（A），另一台电脑（B）通过打印机共享实现打印功能。现在B电脑想扫描，请问如何操作？</P> Fri, 28 Jul 2023 07:05:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10xi-tong-bu-neng-an-zhuangHP-1219mfp-da-yin-ji-qu-dong/m-p/1245524#M89428 sarira 2023-07-28T07:05:39Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10xi-tong-bu-neng-an-zhuangHP-1219mfp-da-yin-ji-qu-dong/m-p/1245526#M89429 <P>多说一下，现在连接1219mfp的A电脑可能是以前装过驱动，可以打印，但是不能扫描。试图安装官网的驱动（HP_M1130_M1210_MFP_Full_Solution-v20180815-10158769_1），但是安装过程中还是卡到“新设备现已连接”这个界面，不同的是，这次提示USB连接的线是灰色的，就是连接不上的意思吧？如下图（打红叉的是没有连上线显示的）<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片编辑_20230728150930.jpg" style="width: 505px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/94575i24A4DCAF44C2F328/image-size/large?v=v2&amp;px=999" role="button" title="微信图片编辑_20230728150930.jpg" alt="微信图片编辑_20230728150930.jpg" /></span></P> Fri, 28 Jul 2023 07:12:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10xi-tong-bu-neng-an-zhuangHP-1219mfp-da-yin-ji-qu-dong/m-p/1245526#M89429 sarira 2023-07-28T07:12:18Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10xi-tong-bu-neng-an-zhuangHP-1219mfp-da-yin-ji-qu-dong/m-p/1245534#M89430 <P>您好</P><P>不好意思，扫描功能 不支持共享。</P><P>如果需要2台电脑同时使用扫描功能，建议打印机连接网络后，两台打印重新安装驱动，实现网络打印，网络扫描。</P> Fri, 28 Jul 2023 07:50:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10xi-tong-bu-neng-an-zhuangHP-1219mfp-da-yin-ji-qu-dong/m-p/1245534#M89430 双鱼座鲨鱼 2023-07-28T07:50:15Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10xi-tong-bu-neng-an-zhuangHP-1219mfp-da-yin-ji-qu-dong/m-p/1246199#M89455 <P>按您所说，打印机连接了网络，也装上了公版的驱动。可以打印了，但是不能扫描了。详下图<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/94735iD9A152D56007EC2B/image-size/large?v=v2&amp;px=999" role="button" title="1.png" alt="1.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/94736i32E07E2C95FC8F7A/image-size/large?v=v2&amp;px=999" role="button" title="2.png" alt="2.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/94734iD4433CEAA27017BA/image-size/large?v=v2&amp;px=999" role="button" title="3.png" alt="3.png" /></span></P> Tue, 01 Aug 2023 23:46:45 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10xi-tong-bu-neng-an-zhuangHP-1219mfp-da-yin-ji-qu-dong/m-p/1246199#M89455 sarira 2023-08-01T23:46:45Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10xi-tong-bu-neng-an-zhuangHP-1219mfp-da-yin-ji-qu-dong/m-p/1246405#M89466 <P>您好</P><P>HP 1219mfp打印机扫描方法请参考附件，谢谢。</P> Thu, 03 Aug 2023 01:50:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10xi-tong-bu-neng-an-zhuangHP-1219mfp-da-yin-ji-qu-dong/m-p/1246405#M89466 双鱼座鲨鱼 2023-08-03T01:50:17Z