https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/WIN11wu-fa-an-zhuang-HP-laserjet-1020-plus-qu-dong/m-p/1247413#M89482 <P>你是怎么解决的？谢谢</P> Wed, 09 Aug 2023 12:12:42 GMT 凌浩 2023-08-09T12:12:42Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/WIN11wu-fa-an-zhuang-HP-laserjet-1020-plus-qu-dong/m-p/1210229#M87563 <P>在官网下载的驱动无法安装，报不匹配</P> Mon, 16 Jan 2023 05:31:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/WIN11wu-fa-an-zhuang-HP-laserjet-1020-plus-qu-dong/m-p/1210229#M87563 老猫000 2023-01-16T05:31:31Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/WIN11wu-fa-an-zhuang-HP-laserjet-1020-plus-qu-dong/m-p/1210235#M87564 <P>您好</P><P>可以尝试手动添加hp laserjet 1020驱动测试一下，方法：</P><P>1 下载hp laserjet 1020驱动并解压成一个文件夹</P><P><A href="https://h30318.www3.hp.com/pub/softlib/software13/COL51473/bi-124608-2/hp_LJ1020_Full_Solution-v2012_918_1_57980.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software13/COL51473/bi-124608-2/hp_LJ1020_Full_Solution-v2012_918_1_57980.exe</A><BR />2 手动添加hp laserjet 1020驱动</P><P>控制面板——设备和打印机——添加打印机——我需要的打印机不在列表中——通过手动——使用以下端口——端口选择usb ——从磁盘安装——浏览到打印机驱动文件夹选.inf后缀文件——打开，确定——下一步直到完成</P><P>操作过程中遇到问题，请及时追问，谢谢</P> Mon, 16 Jan 2023 06:08:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/WIN11wu-fa-an-zhuang-HP-laserjet-1020-plus-qu-dong/m-p/1210235#M87564 双鱼座鲨鱼 2023-01-16T06:08:02Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/WIN11wu-fa-an-zhuang-HP-laserjet-1020-plus-qu-dong/m-p/1215552#M87853 <P>还是提示错误报告</P> Fri, 17 Feb 2023 02:24:47 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/WIN11wu-fa-an-zhuang-HP-laserjet-1020-plus-qu-dong/m-p/1215552#M87853 逍遥-王 2023-02-17T02:24:47Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/WIN11wu-fa-an-zhuang-HP-laserjet-1020-plus-qu-dong/m-p/1215569#M87856 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ截图20230217105047.png" style="width: 496px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/86116i14713DD0CEC2D993/image-size/large?v=v2&amp;px=999" role="button" title="QQ截图20230217105047.png" alt="QQ截图20230217105047.png" /></span></P> Fri, 17 Feb 2023 02:51:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/WIN11wu-fa-an-zhuang-HP-laserjet-1020-plus-qu-dong/m-p/1215569#M87856 逍遥-王 2023-02-17T02:51:54Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/WIN11wu-fa-an-zhuang-HP-laserjet-1020-plus-qu-dong/m-p/1215574#M87857 <P>您好</P><P>如果电脑上只安装了一台打印机，请执行以下操作后，再重新安装打印机驱动测试，谢谢。</P><P>方法如下：</P><P>打开电脑的<SPAN>C:\Windows\System32\spool\drivers\x64\3</SPAN>，删除<SPAN>3</SPAN>文件夹中的所有文件，重启电脑重新安装打印机驱动测试。</P><P>如果问题依旧，关闭<SPAN>/</SPAN>卸载电脑上的防御软件（例如：<SPAN>360</SPAN>软件），再重新测试。&nbsp;</P> Fri, 17 Feb 2023 02:58:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/WIN11wu-fa-an-zhuang-HP-laserjet-1020-plus-qu-dong/m-p/1215574#M87857 双鱼座鲨鱼 2023-02-17T02:58:10Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/WIN11wu-fa-an-zhuang-HP-laserjet-1020-plus-qu-dong/m-p/1215583#M87859 <P>解决问题，感谢</P> Fri, 17 Feb 2023 03:03:24 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/WIN11wu-fa-an-zhuang-HP-laserjet-1020-plus-qu-dong/m-p/1215583#M87859 逍遥-王 2023-02-17T03:03:24Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/WIN11wu-fa-an-zhuang-HP-laserjet-1020-plus-qu-dong/m-p/1247413#M89482 <P>你是怎么解决的？谢谢</P> Wed, 09 Aug 2023 12:12:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/WIN11wu-fa-an-zhuang-HP-laserjet-1020-plus-qu-dong/m-p/1247413#M89482 凌浩 2023-08-09T12:12:42Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/WIN11wu-fa-an-zhuang-HP-laserjet-1020-plus-qu-dong/m-p/1247640#M89487 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/289882">@凌浩</a>&nbsp; 已写:<BR /> <P>你是怎么解决的？谢谢</P> <HR /></BLOCKQUOTE> <P>用户，您好</P> <P>可以参考上面工程师给出的解决方案，如无效，可以发新帖详细描述您的问题，在线工程师会为您解答。</P> Fri, 11 Aug 2023 01:03:43 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/WIN11wu-fa-an-zhuang-HP-laserjet-1020-plus-qu-dong/m-p/1247640#M89487 KongL 2023-08-11T01:03:43Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/WIN11wu-fa-an-zhuang-HP-laserjet-1020-plus-qu-dong/m-p/1271169#M90647 <P>办公室一台台式机（win7系统）安装连接了一台HP 1020 plus，其他设备都是笔记本电脑，目前情况是win10系统的笔记本通过局域网连接方式可以使用打印，但别的笔记本电脑都是win11系统的就无法通过局域网形式连接使用打印机。怎么解决呢。</P> Thu, 04 Jan 2024 09:05:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/WIN11wu-fa-an-zhuang-HP-laserjet-1020-plus-qu-dong/m-p/1271169#M90647 迷糊娃娃不迷糊 2024-01-04T09:05:02Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/WIN11wu-fa-an-zhuang-HP-laserjet-1020-plus-qu-dong/m-p/1271269#M90651 <P>重复问题</P> Fri, 05 Jan 2024 05:26:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/WIN11wu-fa-an-zhuang-HP-laserjet-1020-plus-qu-dong/m-p/1271269#M90651 双鱼座鲨鱼 2024-01-05T05:26:37Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/WIN11wu-fa-an-zhuang-HP-laserjet-1020-plus-qu-dong/m-p/1315942#M92959 <P>也是win11系统，删除<SPAN>C:\Windows\System32\spool\drivers\x64\3</SPAN>文件下的所有文件后重启电脑，重新开始安装驱动，但明明打印机有电源也连接了电脑但一直提示我连接打印机，设备管理器串行端口也能看到打印机连接信息。该怎么做呢</P> Thu, 31 Oct 2024 09:25:21 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/WIN11wu-fa-an-zhuang-HP-laserjet-1020-plus-qu-dong/m-p/1315942#M92959 nabi 2024-10-31T09:25:21Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/WIN11wu-fa-an-zhuang-HP-laserjet-1020-plus-qu-dong/m-p/1315971#M92961 <P>按照步骤也无法连接，在删除完指定文件夹下的所有文件后，重启安装，显示没有连接打印机，但设备管理器通用串行接口有打印机连上，导致无法安装驱动</P> Thu, 31 Oct 2024 11:02:24 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/WIN11wu-fa-an-zhuang-HP-laserjet-1020-plus-qu-dong/m-p/1315971#M92961 nabi 2024-10-31T11:02:24Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/WIN11wu-fa-an-zhuang-HP-laserjet-1020-plus-qu-dong/m-p/1316071#M92967 <P>您好</P><P>请问您的打印机也是HP laserjet 1020 plus吗？</P><P>麻烦提供一下操作过程截图，以便确认问题，谢谢。</P> Fri, 01 Nov 2024 05:42:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/WIN11wu-fa-an-zhuang-HP-laserjet-1020-plus-qu-dong/m-p/1316071#M92967 双鱼座鲨鱼 2024-11-01T05:42:09Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/WIN11wu-fa-an-zhuang-HP-laserjet-1020-plus-qu-dong/m-p/1316075#M92970 <P>是的，就是1020plus，操作就是删完文件后重启，打开驱动安装，提示连接打印机，但已经是连接状态了，重新插拔也没用</P> Fri, 01 Nov 2024 05:47:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/WIN11wu-fa-an-zhuang-HP-laserjet-1020-plus-qu-dong/m-p/1316075#M92970 nabi 2024-11-01T05:47:13Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/WIN11wu-fa-an-zhuang-HP-laserjet-1020-plus-qu-dong/m-p/1316451#M92996 <P>您好</P><P>请尝试手动添加打印机驱动测试。</P><P>重点是端口一定要选择正确。</P><P>安装过程中遇到问题，可以发图片给我，谢谢。</P> Mon, 04 Nov 2024 06:23:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/WIN11wu-fa-an-zhuang-HP-laserjet-1020-plus-qu-dong/m-p/1316451#M92996 双鱼座鲨鱼 2024-11-04T06:23:19Z