https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/M1005an-zhuang-le-guan-fang-da-yin-qu-dong-sao-miao-ban-kuai-que-shi/m-p/1250150#M89584 <P>在主机上重新安装了操作系统，把win7的主机装上windows server 2012 r2版本系统，装好系统后，安装打印驱动，重新连接打印机M1005，发现打印机提示驱动程序错误，扫描板的功能不见了。但是能正常打印，设置共享后客户端也能正常进行打印操作。不知道是什么问题，是不是这个M1005型号还有别的驱动?</P><P>以下是主机上的连接状态、打印测试页、端口截图</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信截图_20230826214651.png" style="width: 719px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/95660iE7043BD8ADBFB4C6/image-size/large?v=v2&amp;px=999" role="button" title="微信截图_20230826214651.png" alt="微信截图_20230826214651.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20230826214739.png" style="width: 757px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/95661i907CA278AAD3330C/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20230826214739.png" alt="微信图片_20230826214739.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20230826214759.png" style="width: 676px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/95659i6D2E4A485C161146/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20230826214759.png" alt="微信图片_20230826214759.png" /></span></P> Sat, 26 Aug 2023 13:49:48 GMT HUIPUZZJ 2023-08-26T13:49:48Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/M1005an-zhuang-le-guan-fang-da-yin-qu-dong-sao-miao-ban-kuai-que-shi/m-p/1250150#M89584 <P>在主机上重新安装了操作系统，把win7的主机装上windows server 2012 r2版本系统，装好系统后，安装打印驱动，重新连接打印机M1005，发现打印机提示驱动程序错误，扫描板的功能不见了。但是能正常打印，设置共享后客户端也能正常进行打印操作。不知道是什么问题，是不是这个M1005型号还有别的驱动?</P><P>以下是主机上的连接状态、打印测试页、端口截图</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信截图_20230826214651.png" style="width: 719px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/95660iE7043BD8ADBFB4C6/image-size/large?v=v2&amp;px=999" role="button" title="微信截图_20230826214651.png" alt="微信截图_20230826214651.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20230826214739.png" style="width: 757px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/95661i907CA278AAD3330C/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20230826214739.png" alt="微信图片_20230826214739.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20230826214759.png" style="width: 676px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/95659i6D2E4A485C161146/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20230826214759.png" alt="微信图片_20230826214759.png" /></span></P> Sat, 26 Aug 2023 13:49:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/M1005an-zhuang-le-guan-fang-da-yin-qu-dong-sao-miao-ban-kuai-que-shi/m-p/1250150#M89584 HUIPUZZJ 2023-08-26T13:49:48Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/M1005an-zhuang-le-guan-fang-da-yin-qu-dong-sao-miao-ban-kuai-que-shi/m-p/1250278#M89588 <P>您好</P><P><SPAN>因为在Microsoft Windows Server 2012下不提供打印机完整版驱动，所以扫描功能受限。</SPAN></P><P><SPAN>建议下载打印机完整版驱动并解压，然后在电脑的设备管理器--图像设备中尝试手动添加扫描仪驱动测试一下，谢谢。</SPAN></P><P>&nbsp;</P> Mon, 28 Aug 2023 01:08:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/M1005an-zhuang-le-guan-fang-da-yin-qu-dong-sao-miao-ban-kuai-que-shi/m-p/1250278#M89588 双鱼座鲨鱼 2023-08-28T01:08:41Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/M1005an-zhuang-le-guan-fang-da-yin-qu-dong-sao-miao-ban-kuai-que-shi/m-p/1250299#M89590 <P>你好，有具体的操作指引吗?</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="HUIPUZZJ_1-1693187496926.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/95706i72A67EF728DCFA35/image-size/medium?v=v2&amp;px=400" role="button" title="HUIPUZZJ_1-1693187496926.png" alt="HUIPUZZJ_1-1693187496926.png" /></span></P><P>&nbsp;</P> Mon, 28 Aug 2023 01:51:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/M1005an-zhuang-le-guan-fang-da-yin-qu-dong-sao-miao-ban-kuai-que-shi/m-p/1250299#M89590 HUIPUZZJ 2023-08-28T01:51:50Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/M1005an-zhuang-le-guan-fang-da-yin-qu-dong-sao-miao-ban-kuai-que-shi/m-p/1250305#M89591 <P>选择了驱动所在文件夹，进行驱动更新，报错了，如下图。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="HUIPUZZJ_1-1693187754539.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/95708i5393D9F05D55D3CC/image-size/medium?v=v2&amp;px=400" role="button" title="HUIPUZZJ_1-1693187754539.png" alt="HUIPUZZJ_1-1693187754539.png" /></span></P><P>然后扫描板变成了未知设备。。。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="HUIPUZZJ_2-1693187834088.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/95709i4C1A63F6591A07B4/image-size/medium?v=v2&amp;px=400" role="button" title="HUIPUZZJ_2-1693187834088.png" alt="HUIPUZZJ_2-1693187834088.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="HUIPUZZJ_3-1693187842642.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/95710iF96B2282DC27FF34/image-size/medium?v=v2&amp;px=400" role="button" title="HUIPUZZJ_3-1693187842642.png" alt="HUIPUZZJ_3-1693187842642.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Mon, 28 Aug 2023 01:57:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/M1005an-zhuang-le-guan-fang-da-yin-qu-dong-sao-miao-ban-kuai-que-shi/m-p/1250305#M89591 HUIPUZZJ 2023-08-28T01:57:30Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/M1005an-zhuang-le-guan-fang-da-yin-qu-dong-sao-miao-ban-kuai-que-shi/m-p/1250307#M89592 <P>如果没法解决，或者可以告诉我一下哪个windows server版本能正常兼容打印机驱动，可以重装换掉系统</P> Mon, 28 Aug 2023 02:00:59 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/M1005an-zhuang-le-guan-fang-da-yin-qu-dong-sao-miao-ban-kuai-que-shi/m-p/1250307#M89592 HUIPUZZJ 2023-08-28T02:00:59Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/M1005an-zhuang-le-guan-fang-da-yin-qu-dong-sao-miao-ban-kuai-que-shi/m-p/1250595#M89606 <P>您好</P><P>除server 2003外，其它server 系统均不提供打印机完整版驱动。（不支持扫描）</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1693292370226.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/95779i16BB2918A75A2F00/image-size/large?v=v2&amp;px=999" role="button" title="_0-1693292370226.png" alt="_0-1693292370226.png" /></span></P><P><A href="https://support.hp.com/cn-zh/drivers/selfservice/hp-laserjet-m1005-multifunction-printer-series/1839458" target="_blank">https://support.hp.com/cn-zh/drivers/selfservice/hp-laserjet-m1005-multifunction-printer-series/1839458</A>&nbsp;</P> Tue, 29 Aug 2023 07:01:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/M1005an-zhuang-le-guan-fang-da-yin-qu-dong-sao-miao-ban-kuai-que-shi/m-p/1250595#M89606 双鱼座鲨鱼 2023-08-29T07:01:03Z