https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/1188nw-da-yin-ji-lian-jie-bu-shang-lu-you-qi/m-p/1258280#M89991 <P>一开始是电脑无法发现打印机。后来使用有线连接到打印机后可以正常打印，但是连接不上路由器，手机热点可以正常连接。请问这种情况如何解决呢？</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="SS1_0-1697178869991.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/97829i677414BEFEABD8A3/image-size/medium?v=v2&amp;px=400" role="button" title="SS1_0-1697178869991.png" alt="SS1_0-1697178869991.png" /></span></P><P>&nbsp;</P> Fri, 13 Oct 2023 06:34:38 GMT SS1 2023-10-13T06:34:38Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/1188nw-da-yin-ji-lian-jie-bu-shang-lu-you-qi/m-p/1258280#M89991 <P>一开始是电脑无法发现打印机。后来使用有线连接到打印机后可以正常打印，但是连接不上路由器，手机热点可以正常连接。请问这种情况如何解决呢？</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="SS1_0-1697178869991.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/97829i677414BEFEABD8A3/image-size/medium?v=v2&amp;px=400" role="button" title="SS1_0-1697178869991.png" alt="SS1_0-1697178869991.png" /></span></P><P>&nbsp;</P> Fri, 13 Oct 2023 06:34:38 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/1188nw-da-yin-ji-lian-jie-bu-shang-lu-you-qi/m-p/1258280#M89991 SS1 2023-10-13T06:34:38Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/1188nw-da-yin-ji-lian-jie-bu-shang-lu-you-qi/m-p/1258304#M89993 <P>您好！</P><P>1.由于此机型无线仅支持2.4ghz网络，请确认路由器是否双频，如果是建议关闭双频合一，打印机连接2.4ghz的wifi</P><P>2.<SPAN>出现选择无线网络界面，不要在列表中选择对应网络，请在右下角点击</SPAN><SPAN>高级设置</SPAN></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1697180308850.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/97835i41F1D7E58F933350/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1697180308850.png" alt="_0-1697180308850.png" /></span></P><P><SPAN>在高级设置界面，请</SPAN><SPAN>手动输入无线网络名称</SPAN><SPAN>尝试连接</SPAN></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1697180334936.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/97836i41E6DE14CADED937/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1697180334936.png" alt="_1-1697180334936.png" /></span></P><P><SPAN>验证模式</SPAN><SPAN>请选择</SPAN><SPAN>WPA2</SPAN></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_2-1697180355406.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/97837iE090B96336ADD6FC/image-size/medium?v=v2&amp;px=400" role="button" title="_2-1697180355406.png" alt="_2-1697180355406.png" /></span></P><P><SPAN>加密模式同样如不清楚设置请选择</SPAN><SPAN>默认AES</SPAN><SPAN>不用修改，然后输入</SPAN><SPAN>需要连接的无线网络名称</SPAN><SPAN>和密码，点击下一步</SPAN></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_3-1697180373066.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/97838i34D02A57281140F2/image-size/medium?v=v2&amp;px=400" role="button" title="_3-1697180373066.png" alt="_3-1697180373066.png" /></span></P><P><SPAN>确认设置正确点击下一步</SPAN></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_4-1697180391015.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/97839iA6F887C1BD8E7441/image-size/medium?v=v2&amp;px=400" role="button" title="_4-1697180391015.png" alt="_4-1697180391015.png" /></span></P><P><SPAN>等待连接无线结果,</SPAN></P><P><SPAN>能正常连接上无线，继续下一步，</SPAN><SPAN>完成驱动安装尝试打印；</SPAN></P><P><SPAN>如依旧连接不上，如使用中文名称的无线网络建议</SPAN><SPAN>修改成英文+数字</SPAN><SPAN>再尝试。</SPAN></P><P>&nbsp;</P> Fri, 13 Oct 2023 07:00:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/1188nw-da-yin-ji-lian-jie-bu-shang-lu-you-qi/m-p/1258304#M89993 鱼柏卡 2023-10-13T07:00:30Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/1188nw-da-yin-ji-lian-jie-bu-shang-lu-you-qi/m-p/1258315#M89994 <P>已经按照你说的做了，但是仍然无法连接，路由器的名字就是英文的。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="7798806b1fdec715214632c0e0d36c6.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/97842iC7A6CC826011AA50/image-size/large?v=v2&amp;px=999" role="button" title="7798806b1fdec715214632c0e0d36c6.png" alt="7798806b1fdec715214632c0e0d36c6.png" /></span></P> Fri, 13 Oct 2023 08:06:44 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/1188nw-da-yin-ji-lian-jie-bu-shang-lu-you-qi/m-p/1258315#M89994 SS1 2023-10-13T08:06:44Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/1188nw-da-yin-ji-lian-jie-bu-shang-lu-you-qi/m-p/1258329#M89995 <P>您好！</P><P>如果连接手机网络可以打印，无法连接路由器，考虑和网络有关，建议联系网络管理员调整网络，谢谢！</P> Fri, 13 Oct 2023 09:21:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/1188nw-da-yin-ji-lian-jie-bu-shang-lu-you-qi/m-p/1258329#M89995 鱼柏卡 2023-10-13T09:21:35Z