https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Color-LaserJet-MFP-E78223-she-zhi-sao-miao-dao-wang-luo-wen-jian-jia-chu-cuo/m-p/1267142#M90465 <P>先试了保存到标准共享网络文件夹：</P><P>把路径从电脑名换成IP之后可以搜到文件夹了&nbsp; 但仍然反复提示凭据无效&nbsp; 如图所示：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20231207151515.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100203i3316EACE594B2808/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20231207151515.png" alt="微信图片_20231207151515.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20231207151530.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100202iD7D23A6DFAF0224B/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20231207151530.png" alt="微信图片_20231207151530.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20231207151602.png" style="width: 732px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100201i448A535D9E73CA75/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20231207151602.png" alt="微信图片_20231207151602.png" /></span></P><P>在这里我把所有用户密码都换成了同一个密码，然后再计算机域填入了工作组workgroup，用户名一栏先后尝试了1、SUNTENG、Administrator、DefaultAccount，返回的错误提示都一样。</P><P>然后我又尝试了FTP文件夹&nbsp; 并同样尝试了以上的用户名密码和工作组，结果一样：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="WXWorkLocal_20231207152050.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100205i3AC5EB39B4CD03CF/image-size/large?v=v2&amp;px=999" role="button" title="WXWorkLocal_20231207152050.png" alt="WXWorkLocal_20231207152050.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="WXWorkLocal_20231207152112.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100206iF786074968885151/image-size/large?v=v2&amp;px=999" role="button" title="WXWorkLocal_20231207152112.png" alt="WXWorkLocal_20231207152112.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="WXWorkLocal_20231207152211.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100204i1F45085B85A4FD0B/image-size/large?v=v2&amp;px=999" role="button" title="WXWorkLocal_20231207152211.png" alt="WXWorkLocal_20231207152211.png" /></span></P><P>请问这个问题要怎么解决呢？</P> Thu, 07 Dec 2023 07:23:20 GMT GYCX 2023-12-07T07:23:20Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Color-LaserJet-MFP-E78223-she-zhi-sao-miao-dao-wang-luo-wen-jian-jia-chu-cuo/m-p/1267142#M90465 <P>先试了保存到标准共享网络文件夹：</P><P>把路径从电脑名换成IP之后可以搜到文件夹了&nbsp; 但仍然反复提示凭据无效&nbsp; 如图所示：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20231207151515.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100203i3316EACE594B2808/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20231207151515.png" alt="微信图片_20231207151515.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20231207151530.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100202iD7D23A6DFAF0224B/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20231207151530.png" alt="微信图片_20231207151530.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20231207151602.png" style="width: 732px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100201i448A535D9E73CA75/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20231207151602.png" alt="微信图片_20231207151602.png" /></span></P><P>在这里我把所有用户密码都换成了同一个密码，然后再计算机域填入了工作组workgroup，用户名一栏先后尝试了1、SUNTENG、Administrator、DefaultAccount，返回的错误提示都一样。</P><P>然后我又尝试了FTP文件夹&nbsp; 并同样尝试了以上的用户名密码和工作组，结果一样：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="WXWorkLocal_20231207152050.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100205i3AC5EB39B4CD03CF/image-size/large?v=v2&amp;px=999" role="button" title="WXWorkLocal_20231207152050.png" alt="WXWorkLocal_20231207152050.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="WXWorkLocal_20231207152112.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100206iF786074968885151/image-size/large?v=v2&amp;px=999" role="button" title="WXWorkLocal_20231207152112.png" alt="WXWorkLocal_20231207152112.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="WXWorkLocal_20231207152211.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100204i1F45085B85A4FD0B/image-size/large?v=v2&amp;px=999" role="button" title="WXWorkLocal_20231207152211.png" alt="WXWorkLocal_20231207152211.png" /></span></P><P>请问这个问题要怎么解决呢？</P> Thu, 07 Dec 2023 07:23:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Color-LaserJet-MFP-E78223-she-zhi-sao-miao-dao-wang-luo-wen-jian-jia-chu-cuo/m-p/1267142#M90465 GYCX 2023-12-07T07:23:20Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Color-LaserJet-MFP-E78223-she-zhi-sao-miao-dao-wang-luo-wen-jian-jia-chu-cuo/m-p/1267145#M90466 <P>您好</P><P>如果文件夹访问权限已完全开放，请关闭电脑的凭据检测，然后将下图格式换成电脑名测试一下。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1701934359680.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100207iD14ABAB5D16296F2/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1701934359680.png" alt="_0-1701934359680.png" /></span></P><P>谢谢</P><P>&nbsp;</P> Thu, 07 Dec 2023 07:35:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Color-LaserJet-MFP-E78223-she-zhi-sao-miao-dao-wang-luo-wen-jian-jia-chu-cuo/m-p/1267145#M90466 双鱼座鲨鱼 2023-12-07T07:35:25Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Color-LaserJet-MFP-E78223-she-zhi-sao-miao-dao-wang-luo-wen-jian-jia-chu-cuo/m-p/1267150#M90467 <P>我的工作电脑是公司统一发的电脑&nbsp; 无法取消登陆密码&nbsp; 我尝试改成电脑名&nbsp; 会显示指定的网络文件夹路径不存在。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20231207154110.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100210i72D434DEA0F082C1/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20231207154110.png" alt="微信图片_20231207154110.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20231207153806.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100208i7BF944A202D534BA/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20231207153806.png" alt="微信图片_20231207153806.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20231207153814.png" style="width: 627px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100209i4215978FDAD5E94C/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20231207153814.png" alt="微信图片_20231207153814.png" /></span></P> Thu, 07 Dec 2023 07:42:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Color-LaserJet-MFP-E78223-she-zhi-sao-miao-dao-wang-luo-wen-jian-jia-chu-cuo/m-p/1267150#M90467 GYCX 2023-12-07T07:42:13Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Color-LaserJet-MFP-E78223-she-zhi-sao-miao-dao-wang-luo-wen-jian-jia-chu-cuo/m-p/1267259#M90482 <P>您好</P><P>麻烦通过一条网线直接连接打印机和电脑，然后重新测试。</P><P>如果问题依旧，请告之打印机和电脑的ip地址，子网掩码，网关，谢谢。</P><P>&nbsp;</P> Fri, 08 Dec 2023 06:25:29 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Color-LaserJet-MFP-E78223-she-zhi-sao-miao-dao-wang-luo-wen-jian-jia-chu-cuo/m-p/1267259#M90482 双鱼座鲨鱼 2023-12-08T06:25:29Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Color-LaserJet-MFP-E78223-she-zhi-sao-miao-dao-wang-luo-wen-jian-jia-chu-cuo/m-p/1267387#M90486 <P>我的打印机网线接口连着公司接口&nbsp; 不能切换到我的电脑的接口</P><P>需要的几个参数是这样的：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="WXWorkLocal_20231209110043.png" style="width: 431px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100294i72AE61C2D0C459FA/image-size/large?v=v2&amp;px=999" role="button" title="WXWorkLocal_20231209110043.png" alt="WXWorkLocal_20231209110043.png" /></span></P><P>我把打印机系统从5.4依次升级到了5.7&nbsp; 问题还是没有解决&nbsp; 还是提示无效的凭据</P><P>我在控制面板-用户-登陆选项-密码一栏里也确认了我输入的用户名和密码是可以通过验证的<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="clipbord_1702091122638.png" style="width: 389px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100295iEA4639D45BD5FC17/image-size/large?v=v2&amp;px=999" role="button" title="clipbord_1702091122638.png" alt="clipbord_1702091122638.png" /></span></P> Sat, 09 Dec 2023 03:06:26 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Color-LaserJet-MFP-E78223-she-zhi-sao-miao-dao-wang-luo-wen-jian-jia-chu-cuo/m-p/1267387#M90486 GYCX 2023-12-09T03:06:26Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Color-LaserJet-MFP-E78223-she-zhi-sao-miao-dao-wang-luo-wen-jian-jia-chu-cuo/m-p/1267580#M90494 <P>您好</P><P>如果子网掩码是255.255.255.0</P><P>请确保打印机和电脑ip地址的前三组必须是相同的，谢谢。</P> Mon, 11 Dec 2023 03:27:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Color-LaserJet-MFP-E78223-she-zhi-sao-miao-dao-wang-luo-wen-jian-jia-chu-cuo/m-p/1267580#M90494 双鱼座鲨鱼 2023-12-11T03:27:46Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Color-LaserJet-MFP-E78223-she-zhi-sao-miao-dao-wang-luo-wen-jian-jia-chu-cuo/m-p/1267614#M90498 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="clipbord_1702266032927.png" style="width: 479px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100341i06D0181E39A9C510/image-size/large?v=v2&amp;px=999" role="button" title="clipbord_1702266032927.png" alt="clipbord_1702266032927.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="clipbord_1702266044850.png" style="width: 479px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100342i32115352762AE65A/image-size/large?v=v2&amp;px=999" role="button" title="clipbord_1702266044850.png" alt="clipbord_1702266044850.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="clipbord_1702266172232.png" style="width: 479px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/100343i02F86ED37FD45896/image-size/large?v=v2&amp;px=999" role="button" title="clipbord_1702266172232.png" alt="clipbord_1702266172232.png" /></span></P><P>尝试修改了几轮 但是每次改过之后都没办法上网了</P> Mon, 11 Dec 2023 06:15:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Color-LaserJet-MFP-E78223-she-zhi-sao-miao-dao-wang-luo-wen-jian-jia-chu-cuo/m-p/1267614#M90498 GYCX 2023-12-11T06:15:34Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Color-LaserJet-MFP-E78223-she-zhi-sao-miao-dao-wang-luo-wen-jian-jia-chu-cuo/m-p/1267758#M90505 <P>您好</P><P>建议调整打印机ip地址，电脑保持不变，谢谢。</P> Tue, 12 Dec 2023 03:03:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Color-LaserJet-MFP-E78223-she-zhi-sao-miao-dao-wang-luo-wen-jian-jia-chu-cuo/m-p/1267758#M90505 双鱼座鲨鱼 2023-12-12T03:03:09Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Color-LaserJet-MFP-E78223-she-zhi-sao-miao-dao-wang-luo-wen-jian-jia-chu-cuo/m-p/1267759#M90506 <P>可以提供一个具体的修改方式吗？此外，办公室还有十几个人的电脑都已经通过IP搜索连上了打印机并且每天正常使用，我修改打印机IP地址会不会引起办公室其他人的连接瘫痪呢</P> Tue, 12 Dec 2023 03:08:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Color-LaserJet-MFP-E78223-she-zhi-sao-miao-dao-wang-luo-wen-jian-jia-chu-cuo/m-p/1267759#M90506 GYCX 2023-12-12T03:08:50Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Color-LaserJet-MFP-E78223-she-zhi-sao-miao-dao-wang-luo-wen-jian-jia-chu-cuo/m-p/1268073#M90507 <P>您好</P><P>如果子网掩码是255.255.255.0</P><P>打印机和电脑的ip地址前三组必须一致。</P><P>如果不方便更改打印机，只能联系网管调整电脑的ip地址。</P><P>&nbsp;</P> Wed, 13 Dec 2023 05:32:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Color-LaserJet-MFP-E78223-she-zhi-sao-miao-dao-wang-luo-wen-jian-jia-chu-cuo/m-p/1268073#M90507 双鱼座鲨鱼 2023-12-13T05:32:20Z