https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/an-zhuang-wang-luo-da-yin-ji-shi-ke-yiping-tong-dan-shi-an-zhuang-cheng-xu-zhao-bu-dao-wang-luo-chan-pin/m-p/1270982#M90629 <P>安装全功能驱动时输入IP地址后，显示找不到网络产品，电脑能ping通打印机的ip地址，防火墙也关了，怎么解决。</P> Wed, 03 Jan 2024 09:00:19 GMT youjinwei 2024-01-03T09:00:19Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/an-zhuang-wang-luo-da-yin-ji-shi-ke-yiping-tong-dan-shi-an-zhuang-cheng-xu-zhao-bu-dao-wang-luo-chan-pin/m-p/1270982#M90629 <P>安装全功能驱动时输入IP地址后，显示找不到网络产品，电脑能ping通打印机的ip地址，防火墙也关了，怎么解决。</P> Wed, 03 Jan 2024 09:00:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/an-zhuang-wang-luo-da-yin-ji-shi-ke-yiping-tong-dan-shi-an-zhuang-cheng-xu-zhao-bu-dao-wang-luo-chan-pin/m-p/1270982#M90629 youjinwei 2024-01-03T09:00:19Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/an-zhuang-wang-luo-da-yin-ji-shi-ke-yiping-tong-dan-shi-an-zhuang-cheng-xu-zhao-bu-dao-wang-luo-chan-pin/m-p/1270989#M90630 <P>您好</P><P>请问打印机和电脑连接在同一个交换机下吗？</P><P>麻烦分别提供一下打印机和电脑的ip地址，子网掩码和网关。</P><P>谢谢</P> Wed, 03 Jan 2024 09:33:54 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/an-zhuang-wang-luo-da-yin-ji-shi-ke-yiping-tong-dan-shi-an-zhuang-cheng-xu-zhao-bu-dao-wang-luo-chan-pin/m-p/1270989#M90630 双鱼座鲨鱼 2024-01-03T09:33:54Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/an-zhuang-wang-luo-da-yin-ji-shi-ke-yiping-tong-dan-shi-an-zhuang-cheng-xu-zhao-bu-dao-wang-luo-chan-pin/m-p/1271008#M90631 <P>打印机IP地址为10.159.32.42电脑的IP地址为10.159.10.57</P><P>&nbsp;</P> Wed, 03 Jan 2024 13:29:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/an-zhuang-wang-luo-da-yin-ji-shi-ke-yiping-tong-dan-shi-an-zhuang-cheng-xu-zhao-bu-dao-wang-luo-chan-pin/m-p/1271008#M90631 youjinwei 2024-01-03T13:29:41Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/an-zhuang-wang-luo-da-yin-ji-shi-ke-yiping-tong-dan-shi-an-zhuang-cheng-xu-zhao-bu-dao-wang-luo-chan-pin/m-p/1271009#M90632 <P>网关为10.159.32.250和10.159.10.250</P><P>&nbsp;</P> Wed, 03 Jan 2024 13:33:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/an-zhuang-wang-luo-da-yin-ji-shi-ke-yiping-tong-dan-shi-an-zhuang-cheng-xu-zhao-bu-dao-wang-luo-chan-pin/m-p/1271009#M90632 youjinwei 2024-01-03T13:33:06Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/an-zhuang-wang-luo-da-yin-ji-shi-ke-yiping-tong-dan-shi-an-zhuang-cheng-xu-zhao-bu-dao-wang-luo-chan-pin/m-p/1271031#M90633 <P><SPAN>电脑和打印机是在同一交换机下，打印机IP地址为10.159.32.42电脑的IP地址为10.159.10.57，打印机网关为10.159.32.250和10.159.10.250。</SPAN></P> Thu, 04 Jan 2024 01:40:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/an-zhuang-wang-luo-da-yin-ji-shi-ke-yiping-tong-dan-shi-an-zhuang-cheng-xu-zhao-bu-dao-wang-luo-chan-pin/m-p/1271031#M90633 youjinwei 2024-01-04T01:40:55Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/an-zhuang-wang-luo-da-yin-ji-shi-ke-yiping-tong-dan-shi-an-zhuang-cheng-xu-zhao-bu-dao-wang-luo-chan-pin/m-p/1271079#M90638 <P>您好</P><P>麻烦提供一下子网掩码，谢谢。</P><P>&nbsp;</P> Thu, 04 Jan 2024 04:50:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/an-zhuang-wang-luo-da-yin-ji-shi-ke-yiping-tong-dan-shi-an-zhuang-cheng-xu-zhao-bu-dao-wang-luo-chan-pin/m-p/1271079#M90638 双鱼座鲨鱼 2024-01-04T04:50:55Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/an-zhuang-wang-luo-da-yin-ji-shi-ke-yiping-tong-dan-shi-an-zhuang-cheng-xu-zhao-bu-dao-wang-luo-chan-pin/m-p/1271137#M90642 <P>255.255.255.0</P> Thu, 04 Jan 2024 07:36:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/an-zhuang-wang-luo-da-yin-ji-shi-ke-yiping-tong-dan-shi-an-zhuang-cheng-xu-zhao-bu-dao-wang-luo-chan-pin/m-p/1271137#M90642 youjinwei 2024-01-04T07:36:12Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/an-zhuang-wang-luo-da-yin-ji-shi-ke-yiping-tong-dan-shi-an-zhuang-cheng-xu-zhao-bu-dao-wang-luo-chan-pin/m-p/1271142#M90643 <P>您好</P><P>如果子网掩码是3个255</P><P>打印机和电脑ip地址的前三组必须一致</P><P>网关和子网掩码必须一致，谢谢。</P> Thu, 04 Jan 2024 07:46:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/an-zhuang-wang-luo-da-yin-ji-shi-ke-yiping-tong-dan-shi-an-zhuang-cheng-xu-zhao-bu-dao-wang-luo-chan-pin/m-p/1271142#M90643 双鱼座鲨鱼 2024-01-04T07:46:23Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/an-zhuang-wang-luo-da-yin-ji-shi-ke-yiping-tong-dan-shi-an-zhuang-cheng-xu-zhao-bu-dao-wang-luo-chan-pin/m-p/1271168#M90646 <P>就是装驱动的时候显示找不到网络产品，通过TCP/IP的方式添加打印机，可以安装打印机驱动，我现在是需要装那个扫描软件，我把打印机用数据线接电脑的usb口，还是显示找不到设备，这跟网络一点关系都没有，请教下有没有单独的扫描软件安装包。</P> Thu, 04 Jan 2024 08:54:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/an-zhuang-wang-luo-da-yin-ji-shi-ke-yiping-tong-dan-shi-an-zhuang-cheng-xu-zhao-bu-dao-wang-luo-chan-pin/m-p/1271168#M90646 youjinwei 2024-01-04T08:54:15Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/an-zhuang-wang-luo-da-yin-ji-shi-ke-yiping-tong-dan-shi-an-zhuang-cheng-xu-zhao-bu-dao-wang-luo-chan-pin/m-p/1271264#M90650 <P>您好</P><P>通用扫描驱动下载链接：</P><P><A href="https://ftp.hp.com/pub/softlib/software13/printers/SJ0001/MFPs/Full_Webpack-51.10.6089-SJ0001_Full_Webpack.exe" target="_blank">https://ftp.hp.com/pub/softlib/software13/printers/SJ0001/MFPs/Full_Webpack-51.10.6089-SJ0001_Full_Webpack.exe</A></P><P>&nbsp;</P><P>&nbsp;</P> Fri, 05 Jan 2024 05:01:48 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/an-zhuang-wang-luo-da-yin-ji-shi-ke-yiping-tong-dan-shi-an-zhuang-cheng-xu-zhao-bu-dao-wang-luo-chan-pin/m-p/1271264#M90650 双鱼座鲨鱼 2024-01-05T05:01:48Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/an-zhuang-wang-luo-da-yin-ji-shi-ke-yiping-tong-dan-shi-an-zhuang-cheng-xu-zhao-bu-dao-wang-luo-chan-pin/m-p/1271320#M90652 <P>通过您发的扫描驱动，还是不能通过IP地址搜索到打印机，这种情况改怎么解决<span class="lia-unicode-emoji" title=":流汗沮丧:">😓</span>。</P> Fri, 05 Jan 2024 08:47:47 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/an-zhuang-wang-luo-da-yin-ji-shi-ke-yiping-tong-dan-shi-an-zhuang-cheng-xu-zhao-bu-dao-wang-luo-chan-pin/m-p/1271320#M90652 youjinwei 2024-01-05T08:47:47Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/an-zhuang-wang-luo-da-yin-ji-shi-ke-yiping-tong-dan-shi-an-zhuang-cheng-xu-zhao-bu-dao-wang-luo-chan-pin/m-p/1271600#M90661 <P>您好</P><P>原因在于：</P><P>如果子网掩码是3个255</P><P>打印机和电脑ip地址的前三组必须一致</P><P>网关和子网掩码必须一致，谢谢。</P> Mon, 08 Jan 2024 04:46:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/an-zhuang-wang-luo-da-yin-ji-shi-ke-yiping-tong-dan-shi-an-zhuang-cheng-xu-zhao-bu-dao-wang-luo-chan-pin/m-p/1271600#M90661 双鱼座鲨鱼 2024-01-08T04:46:30Z