https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-guan-wang-shang-mei-you-da-yin-ji-de-wan-zheng-ruan-jian-jie-jue-fang-an-zen-me-ban-wo-shiwin11de-lian-jiehp-1020de-da-yin-ji-yi-zhi-xian-shi-wei-zhi-ding/m-p/1273467#M90748 <P>惠普官网上没有打印机的完整软件解决方案怎么办，我是win11的，连接hp 1020的打印机，一直显示未指定，然后去官网上找到了安装包，结果下载后显示没有打印机的完整软件解决方案，就卡在这了</P> Sat, 20 Jan 2024 10:25:33 GMT lt11 2024-01-20T10:25:33Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-guan-wang-shang-mei-you-da-yin-ji-de-wan-zheng-ruan-jian-jie-jue-fang-an-zen-me-ban-wo-shiwin11de-lian-jiehp-1020de-da-yin-ji-yi-zhi-xian-shi-wei-zhi-ding/m-p/1273467#M90748 <P>惠普官网上没有打印机的完整软件解决方案怎么办，我是win11的，连接hp 1020的打印机，一直显示未指定，然后去官网上找到了安装包，结果下载后显示没有打印机的完整软件解决方案，就卡在这了</P> Sat, 20 Jan 2024 10:25:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-guan-wang-shang-mei-you-da-yin-ji-de-wan-zheng-ruan-jian-jie-jue-fang-an-zen-me-ban-wo-shiwin11de-lian-jiehp-1020de-da-yin-ji-yi-zhi-xian-shi-wei-zhi-ding/m-p/1273467#M90748 lt11 2024-01-20T10:25:33Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-guan-wang-shang-mei-you-da-yin-ji-de-wan-zheng-ruan-jian-jie-jue-fang-an-zen-me-ban-wo-shiwin11de-lian-jiehp-1020de-da-yin-ji-yi-zhi-xian-shi-wei-zhi-ding/m-p/1273480#M90750 <P>您好</P><P>请提供打印机完整名称，如下图：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1705759854217.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/101904i4608F7C0EA557322/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1705759854217.png" alt="_0-1705759854217.png" /></span></P><P>同时，请提供操作过程截图，以便确认问题，谢谢。</P><P>&nbsp;</P> Sat, 20 Jan 2024 14:11:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-guan-wang-shang-mei-you-da-yin-ji-de-wan-zheng-ruan-jian-jie-jue-fang-an-zen-me-ban-wo-shiwin11de-lian-jiehp-1020de-da-yin-ji-yi-zhi-xian-shi-wei-zhi-ding/m-p/1273480#M90750 双鱼座鲨鱼 2024-01-20T14:11:42Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-guan-wang-shang-mei-you-da-yin-ji-de-wan-zheng-ruan-jian-jie-jue-fang-an-zen-me-ban-wo-shiwin11de-lian-jiehp-1020de-da-yin-ji-yi-zhi-xian-shi-wei-zhi-ding/m-p/1273500#M90752 <P>你好，打印机类型是hp laserjet 1020 plus，连接好打印机后，发现并不能打印，然后就去惠普官网上下载驱动程序</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="lt11_0-1705798070469.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/101908i6A798239593E04A5/image-size/medium?v=v2&amp;px=400" role="button" title="lt11_0-1705798070469.png" alt="lt11_0-1705798070469.png" /></span></P><P>下载完成后，点击这个app，</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="lt11_1-1705798138156.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/101909iADA1B37676C8C622/image-size/medium?v=v2&amp;px=400" role="button" title="lt11_1-1705798138156.png" alt="lt11_1-1705798138156.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="lt11_2-1705798160084.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/101910iA848566C411178DF/image-size/medium?v=v2&amp;px=400" role="button" title="lt11_2-1705798160084.png" alt="lt11_2-1705798160084.png" /></span></P><P>点击获取安装程序，会跳转到官网，然后就出现这种情况</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="lt11_3-1705798219121.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/101911i42B0A880919864BE/image-size/medium?v=v2&amp;px=400" role="button" title="lt11_3-1705798219121.png" alt="lt11_3-1705798219121.png" /></span></P><P>&nbsp;</P> Sun, 21 Jan 2024 00:50:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-guan-wang-shang-mei-you-da-yin-ji-de-wan-zheng-ruan-jian-jie-jue-fang-an-zen-me-ban-wo-shiwin11de-lian-jiehp-1020de-da-yin-ji-yi-zhi-xian-shi-wei-zhi-ding/m-p/1273500#M90752 lt11 2024-01-21T00:50:31Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-guan-wang-shang-mei-you-da-yin-ji-de-wan-zheng-ruan-jian-jie-jue-fang-an-zen-me-ban-wo-shiwin11de-lian-jiehp-1020de-da-yin-ji-yi-zhi-xian-shi-wei-zhi-ding/m-p/1273620#M90758 <P>您好</P><P>感谢配合</P><P>请在电脑的控制面板--设备和打印机中右击打印机图标（1020），打印机属性--端口。</P><P>再找到前面带√号的端口，发图片给我，以便确认问题，谢谢。</P> Mon, 22 Jan 2024 03:04:20 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-guan-wang-shang-mei-you-da-yin-ji-de-wan-zheng-ruan-jian-jie-jue-fang-an-zen-me-ban-wo-shiwin11de-lian-jiehp-1020de-da-yin-ji-yi-zhi-xian-shi-wei-zhi-ding/m-p/1273620#M90758 双鱼座鲨鱼 2024-01-22T03:04:20Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-guan-wang-shang-mei-you-da-yin-ji-de-wan-zheng-ruan-jian-jie-jue-fang-an-zen-me-ban-wo-shiwin11de-lian-jiehp-1020de-da-yin-ji-yi-zhi-xian-shi-wei-zhi-ding/m-p/1273628#M90759 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="lt11_0-1705894116862.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/101945iEB13D18F35A88F0F/image-size/medium?v=v2&amp;px=400" role="button" title="lt11_0-1705894116862.png" alt="lt11_0-1705894116862.png" /></span></P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="lt11_1-1705894173221.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/101946i65BE4829EA01DC7B/image-size/medium?v=v2&amp;px=400" role="button" title="lt11_1-1705894173221.png" alt="lt11_1-1705894173221.png" /></span></P><P>&nbsp;</P> Mon, 22 Jan 2024 03:30:07 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-guan-wang-shang-mei-you-da-yin-ji-de-wan-zheng-ruan-jian-jie-jue-fang-an-zen-me-ban-wo-shiwin11de-lian-jiehp-1020de-da-yin-ji-yi-zhi-xian-shi-wei-zhi-ding/m-p/1273628#M90759 lt11 2024-01-22T03:30:07Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-guan-wang-shang-mei-you-da-yin-ji-de-wan-zheng-ruan-jian-jie-jue-fang-an-zen-me-ban-wo-shiwin11de-lian-jiehp-1020de-da-yin-ji-yi-zhi-xian-shi-wei-zhi-ding/m-p/1273787#M90765 <P>您好</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1705974745646.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/101982iBE1AB70964ADFA6D/image-size/large?v=v2&amp;px=999" role="button" title="_0-1705974745646.png" alt="_0-1705974745646.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Tue, 23 Jan 2024 01:52:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-guan-wang-shang-mei-you-da-yin-ji-de-wan-zheng-ruan-jian-jie-jue-fang-an-zen-me-ban-wo-shiwin11de-lian-jiehp-1020de-da-yin-ji-yi-zhi-xian-shi-wei-zhi-ding/m-p/1273787#M90765 双鱼座鲨鱼 2024-01-23T01:52:51Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-guan-wang-shang-mei-you-da-yin-ji-de-wan-zheng-ruan-jian-jie-jue-fang-an-zen-me-ban-wo-shiwin11de-lian-jiehp-1020de-da-yin-ji-yi-zhi-xian-shi-wei-zhi-ding/m-p/1273795#M90766 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="lt11_0-1705975070510.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/101983i72CF57AD23132FC5/image-size/medium?v=v2&amp;px=400" role="button" title="lt11_0-1705975070510.png" alt="lt11_0-1705975070510.png" /></span></P><P>这是控制面板，点击查看设备与打印机</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="lt11_1-1705975123008.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/101984iBE9C2A67614B43A8/image-size/medium?v=v2&amp;px=400" role="button" title="lt11_1-1705975123008.png" alt="lt11_1-1705975123008.png" /></span></P><P>这里并没有打印机图标（1020），所以我点击打印机与扫描仪</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="lt11_2-1705975191535.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/101985i774164B365654EB2/image-size/medium?v=v2&amp;px=400" role="button" title="lt11_2-1705975191535.png" alt="lt11_2-1705975191535.png" /></span></P><P>&nbsp;</P><P>点击打印服务器管理</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="lt11_3-1705975288984.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/101986iEED0C3AEE7F6906B/image-size/medium?v=v2&amp;px=400" role="button" title="lt11_3-1705975288984.png" alt="lt11_3-1705975288984.png" /></span></P><P>以上为我的电脑的全部操作</P><P>&nbsp;</P> Tue, 23 Jan 2024 02:01:52 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-guan-wang-shang-mei-you-da-yin-ji-de-wan-zheng-ruan-jian-jie-jue-fang-an-zen-me-ban-wo-shiwin11de-lian-jiehp-1020de-da-yin-ji-yi-zhi-xian-shi-wei-zhi-ding/m-p/1273795#M90766 lt11 2024-01-23T02:01:52Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-guan-wang-shang-mei-you-da-yin-ji-de-wan-zheng-ruan-jian-jie-jue-fang-an-zen-me-ban-wo-shiwin11de-lian-jiehp-1020de-da-yin-ji-yi-zhi-xian-shi-wei-zhi-ding/m-p/1274019#M90778 <P>您好</P><P>如下图：</P><P>切换成小图标后，重新操作即可，谢谢。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1706074744899.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/102056iD68256AE7967DA8F/image-size/large?v=v2&amp;px=999" role="button" title="_0-1706074744899.png" alt="_0-1706074744899.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Wed, 24 Jan 2024 05:40:01 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-guan-wang-shang-mei-you-da-yin-ji-de-wan-zheng-ruan-jian-jie-jue-fang-an-zen-me-ban-wo-shiwin11de-lian-jiehp-1020de-da-yin-ji-yi-zhi-xian-shi-wei-zhi-ding/m-p/1274019#M90778 双鱼座鲨鱼 2024-01-24T05:40:01Z