https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/cao-zuo-wu-fa-wan-cheng-cuo-wu-0x800b010c-zheng-shu-yi-bei-ban-fa-zhe-zhi-jie-diao-xiao/m-p/1273676#M90760 <P>原有安装的突然不能扫描，卸载重新安装就发现打印机驱动无法安装，显示操作无法完成(错误 0x800b010c)。证书已被颁发者直接吊销。</P> Mon, 22 Jan 2024 07:21:41 GMT JY123456 2024-01-22T07:21:41Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/cao-zuo-wu-fa-wan-cheng-cuo-wu-0x800b010c-zheng-shu-yi-bei-ban-fa-zhe-zhi-jie-diao-xiao/m-p/1273676#M90760 <P>原有安装的突然不能扫描，卸载重新安装就发现打印机驱动无法安装，显示操作无法完成(错误 0x800b010c)。证书已被颁发者直接吊销。</P> Mon, 22 Jan 2024 07:21:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/cao-zuo-wu-fa-wan-cheng-cuo-wu-0x800b010c-zheng-shu-yi-bei-ban-fa-zhe-zhi-jie-diao-xiao/m-p/1273676#M90760 JY123456 2024-01-22T07:21:41Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/cao-zuo-wu-fa-wan-cheng-cuo-wu-0x800b010c-zheng-shu-yi-bei-ban-fa-zhe-zhi-jie-diao-xiao/m-p/1273681#M90761 <P>您好</P><P>如果电脑上只安装了一台打印机，请打开电脑的<SPAN>C:\Windows\System32\spool\drivers\x64\3</SPAN>，删除<SPAN>3</SPAN>文件夹中的所有文件，重启电脑重新安装打印机驱动测试。</P><P>如果问题依旧，请清空电脑上的临时文件夹（<SPAN>temp</SPAN>），关闭<SPAN>/</SPAN>卸载电脑上的防御软件（例如：<SPAN>360</SPAN>软件），再重新安装打印机完整版驱动测试。</P><P>谢谢</P> Mon, 22 Jan 2024 07:46:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/cao-zuo-wu-fa-wan-cheng-cuo-wu-0x800b010c-zheng-shu-yi-bei-ban-fa-zhe-zhi-jie-diao-xiao/m-p/1273681#M90761 双鱼座鲨鱼 2024-01-22T07:46:35Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/cao-zuo-wu-fa-wan-cheng-cuo-wu-0x800b010c-zheng-shu-yi-bei-ban-fa-zhe-zhi-jie-diao-xiao/m-p/1295589#M91860 <P>您好</P><P>根据您提供的操作，还是操作无法完成(错误 0x800b010c)。 证书已被颁发者直接吊销</P> Tue, 18 Jun 2024 04:25:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/cao-zuo-wu-fa-wan-cheng-cuo-wu-0x800b010c-zheng-shu-yi-bei-ban-fa-zhe-zhi-jie-diao-xiao/m-p/1295589#M91860 pohuai 2024-06-18T04:25:13Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/cao-zuo-wu-fa-wan-cheng-cuo-wu-0x800b010c-zheng-shu-yi-bei-ban-fa-zhe-zhi-jie-diao-xiao/m-p/1295765#M91865 <P>您好</P><P>建议升级打印机固件后，重新测试。</P><P>如果问题依旧，请参考：</P><P><A href="https://support.hp.com/cn-zh/document/ish_7345798-7355384-16" target="_blank">https://support.hp.com/cn-zh/document/ish_7345798-7355384-16</A></P><P>谢谢</P> Wed, 19 Jun 2024 01:43:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/cao-zuo-wu-fa-wan-cheng-cuo-wu-0x800b010c-zheng-shu-yi-bei-ban-fa-zhe-zhi-jie-diao-xiao/m-p/1295765#M91865 双鱼座鲨鱼 2024-06-19T01:43:13Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/cao-zuo-wu-fa-wan-cheng-cuo-wu-0x800b010c-zheng-shu-yi-bei-ban-fa-zhe-zhi-jie-diao-xiao/m-p/1305553#M92391 <P>打印机，M436dn</P><P>升级固件，未解决。升级固件有自动生成了一个1年期的证书，安装驱动还是提示0x800b010c</P><P>自建证书，建了个十年的。应用后，安装驱动还是提示0x800b010c</P> Wed, 21 Aug 2024 09:15:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/cao-zuo-wu-fa-wan-cheng-cuo-wu-0x800b010c-zheng-shu-yi-bei-ban-fa-zhe-zhi-jie-diao-xiao/m-p/1305553#M92391 MrRainy 2024-08-21T09:15:19Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/cao-zuo-wu-fa-wan-cheng-cuo-wu-0x800b010c-zheng-shu-yi-bei-ban-fa-zhe-zhi-jie-diao-xiao/m-p/1305628#M92400 <P>您好</P><P>有条件建议换其它电脑测试一下。</P><P>如果其它电脑（w10/w8）可以正常安装打印机驱动及软件。</P><P>可以在报错的电脑上手动添加打印机驱动，谢谢。</P> Thu, 22 Aug 2024 02:40:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/cao-zuo-wu-fa-wan-cheng-cuo-wu-0x800b010c-zheng-shu-yi-bei-ban-fa-zhe-zhi-jie-diao-xiao/m-p/1305628#M92400 双鱼座鲨鱼 2024-08-22T02:40:37Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/cao-zuo-wu-fa-wan-cheng-cuo-wu-0x800b010c-zheng-shu-yi-bei-ban-fa-zhe-zhi-jie-diao-xiao/m-p/1305673#M92405 <P>另一贴已回复<A href="https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/M436-wu-fa-an-zhuang-qu-dong/td-p/1301447已回复，" target="_blank" rel="noopener">https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/M436-wu-fa-an-zhuang-qu-dong/td-p/1301447</A></P><P>估计是系统问题（Windows11 家庭版） 脱机安装驱动也是这个提示</P><P>换了台win10的，可以安装</P><P><SPAN>win11的安装基本驱动也是还是这个提示</SPAN></P> Thu, 22 Aug 2024 07:39:46 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/cao-zuo-wu-fa-wan-cheng-cuo-wu-0x800b010c-zheng-shu-yi-bei-ban-fa-zhe-zhi-jie-diao-xiao/m-p/1305673#M92405 MrRainy 2024-08-22T07:39:46Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/cao-zuo-wu-fa-wan-cheng-cuo-wu-0x800b010c-zheng-shu-yi-bei-ban-fa-zhe-zhi-jie-diao-xiao/m-p/1305675#M92406 <P>您好</P><P>请尝试手动添加打印机驱动测试。</P><P>注：相同问题，请不要重复提问，谢谢。</P> Thu, 22 Aug 2024 07:49:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/cao-zuo-wu-fa-wan-cheng-cuo-wu-0x800b010c-zheng-shu-yi-bei-ban-fa-zhe-zhi-jie-diao-xiao/m-p/1305675#M92406 双鱼座鲨鱼 2024-08-22T07:49:35Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/cao-zuo-wu-fa-wan-cheng-cuo-wu-0x800b010c-zheng-shu-yi-bei-ban-fa-zhe-zhi-jie-diao-xiao/m-p/1305677#M92407 <P>手动添加？怎么收到添加，这打钩还是那个提示</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信截图_20240822155241.png" style="width: 657px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/110750i8C2E992BF226CA89/image-size/large?v=v2&amp;px=999" role="button" title="微信截图_20240822155241.png" alt="微信截图_20240822155241.png" /></span></P> Thu, 22 Aug 2024 07:53:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/cao-zuo-wu-fa-wan-cheng-cuo-wu-0x800b010c-zheng-shu-yi-bei-ban-fa-zhe-zhi-jie-diao-xiao/m-p/1305677#M92407 MrRainy 2024-08-22T07:53:42Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/cao-zuo-wu-fa-wan-cheng-cuo-wu-0x800b010c-zheng-shu-yi-bei-ban-fa-zhe-zhi-jie-diao-xiao/m-p/1305679#M92408 <P>您好</P><P>先解压驱动（右击打印机驱动包--解压到XXX（E），XXX是驱动包名称），不要双击运行。</P><P>然后在电脑的控制面板--设备和打印机中添加打印机即可。</P> Thu, 22 Aug 2024 08:05:21 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/cao-zuo-wu-fa-wan-cheng-cuo-wu-0x800b010c-zheng-shu-yi-bei-ban-fa-zhe-zhi-jie-diao-xiao/m-p/1305679#M92408 双鱼座鲨鱼 2024-08-22T08:05:21Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/cao-zuo-wu-fa-wan-cheng-cuo-wu-0x800b010c-zheng-shu-yi-bei-ban-fa-zhe-zhi-jie-diao-xiao/m-p/1305690#M92410 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20240822164739.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/110754i065934F97A3BAF44/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20240822164739.png" alt="微信图片_20240822164739.png" /></span></P><P>也是提示证书被吊销</P> Thu, 22 Aug 2024 08:50:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/cao-zuo-wu-fa-wan-cheng-cuo-wu-0x800b010c-zheng-shu-yi-bei-ban-fa-zhe-zhi-jie-diao-xiao/m-p/1305690#M92410 MrRainy 2024-08-22T08:50:42Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/cao-zuo-wu-fa-wan-cheng-cuo-wu-0x800b010c-zheng-shu-yi-bei-ban-fa-zhe-zhi-jie-diao-xiao/m-p/1305770#M92416 <P>重复问题</P><P>&nbsp;</P> Fri, 23 Aug 2024 02:04:07 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/cao-zuo-wu-fa-wan-cheng-cuo-wu-0x800b010c-zheng-shu-yi-bei-ban-fa-zhe-zhi-jie-diao-xiao/m-p/1305770#M92416 双鱼座鲨鱼 2024-08-23T02:04:07Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/cao-zuo-wu-fa-wan-cheng-cuo-wu-0x800b010c-zheng-shu-yi-bei-ban-fa-zhe-zhi-jie-diao-xiao/m-p/1307533#M92515 <P>故障依旧</P> Wed, 04 Sep 2024 06:34:24 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/cao-zuo-wu-fa-wan-cheng-cuo-wu-0x800b010c-zheng-shu-yi-bei-ban-fa-zhe-zhi-jie-diao-xiao/m-p/1307533#M92515 DP518518 2024-09-04T06:34:24Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/cao-zuo-wu-fa-wan-cheng-cuo-wu-0x800b010c-zheng-shu-yi-bei-ban-fa-zhe-zhi-jie-diao-xiao/m-p/1307676#M92519 <P>您好</P><P>非常抱歉。</P><P>目前可以确认打印机的软硬件均不存在问题。</P><P>建议联系操作系统厂商进行反馈，以便获得帮助。</P><P>&nbsp;</P> Thu, 05 Sep 2024 01:31:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/cao-zuo-wu-fa-wan-cheng-cuo-wu-0x800b010c-zheng-shu-yi-bei-ban-fa-zhe-zhi-jie-diao-xiao/m-p/1307676#M92519 双鱼座鲨鱼 2024-09-05T01:31:57Z