https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/zaiARM64ban-ben-deWindows11cao-zuo-xi-tong-shang-wu-fa-weiHP-LaserJet-Pro-MFP-M128fn-an-zhuang-qu-dong/m-p/1290321#M91535 <P>在惠普的官网下载了目前最新版本的LJPro_MFP_M127-M128_full_solution_23199.22.21.exe，安装过程中遇到严重问题：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1715653949639.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/106380iEC40F35B4981C06E/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1715653949639.png" alt="_0-1715653949639.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1715653968632.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/106381i846603DEC0BC7B91/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1715653968632.png" alt="_1-1715653968632.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_2-1715653981060.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/106382i347AC2DA482F4145/image-size/medium?v=v2&amp;px=400" role="button" title="_2-1715653981060.png" alt="_2-1715653981060.png" /></span></P><P>&nbsp;</P><P>请问惠普的这一款产品是否有兼容ARM64版本的Windows11操作系统的驱动程序？应该如何安装？</P> Tue, 14 May 2024 02:31:38 GMT 呆毛啊 2024-05-14T02:31:38Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/zaiARM64ban-ben-deWindows11cao-zuo-xi-tong-shang-wu-fa-weiHP-LaserJet-Pro-MFP-M128fn-an-zhuang-qu-dong/m-p/1290321#M91535 <P>在惠普的官网下载了目前最新版本的LJPro_MFP_M127-M128_full_solution_23199.22.21.exe，安装过程中遇到严重问题：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1715653949639.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/106380iEC40F35B4981C06E/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1715653949639.png" alt="_0-1715653949639.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1715653968632.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/106381i846603DEC0BC7B91/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1715653968632.png" alt="_1-1715653968632.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_2-1715653981060.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/106382i347AC2DA482F4145/image-size/medium?v=v2&amp;px=400" role="button" title="_2-1715653981060.png" alt="_2-1715653981060.png" /></span></P><P>&nbsp;</P><P>请问惠普的这一款产品是否有兼容ARM64版本的Windows11操作系统的驱动程序？应该如何安装？</P> Tue, 14 May 2024 02:31:38 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/zaiARM64ban-ben-deWindows11cao-zuo-xi-tong-shang-wu-fa-weiHP-LaserJet-Pro-MFP-M128fn-an-zhuang-qu-dong/m-p/1290321#M91535 呆毛啊 2024-05-14T02:31:38Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/zaiARM64ban-ben-deWindows11cao-zuo-xi-tong-shang-wu-fa-weiHP-LaserJet-Pro-MFP-M128fn-an-zhuang-qu-dong/m-p/1290326#M91536 <P>另尝试过下载LJPro_MFP_M127-M128_drv-only_15309_1.exe，解压后得到HP_LaserJet_Pro_MFP_M127-M128文件夹，其中内容大致如下：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1715654182026.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/106383i8F5410AF2B471D1E/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1715654182026.png" alt="_0-1715654182026.png" /></span></P><P>&nbsp;</P><P>双击Autorun.exe运行后与上一条结果相同，提示“出现严重问题，无法使用产品”，尝试通过Windows的打印机管理服务选择inf后无法点击“确定”进入下一步：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1715654370964.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/106384i5C019B874BAA4C09/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1715654370964.png" alt="_1-1715654370964.png" /></span></P><P>&nbsp;</P><P>浏览当前文件夹中的inf配置，发现其中似乎仅有x86架构的配置文件，没有关于ARM架构的内容。</P> Tue, 14 May 2024 02:42:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/zaiARM64ban-ben-deWindows11cao-zuo-xi-tong-shang-wu-fa-weiHP-LaserJet-Pro-MFP-M128fn-an-zhuang-qu-dong/m-p/1290326#M91536 呆毛啊 2024-05-14T02:42:56Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/zaiARM64ban-ben-deWindows11cao-zuo-xi-tong-shang-wu-fa-weiHP-LaserJet-Pro-MFP-M128fn-an-zhuang-qu-dong/m-p/1290459#M91553 <P>有人能处理一下这个问题吗？</P> Wed, 15 May 2024 00:31:21 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/zaiARM64ban-ben-deWindows11cao-zuo-xi-tong-shang-wu-fa-weiHP-LaserJet-Pro-MFP-M128fn-an-zhuang-qu-dong/m-p/1290459#M91553 呆毛啊 2024-05-15T00:31:21Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/zaiARM64ban-ben-deWindows11cao-zuo-xi-tong-shang-wu-fa-weiHP-LaserJet-Pro-MFP-M128fn-an-zhuang-qu-dong/m-p/1290491#M91558 <P>您好</P><P>可以尝试手动添加hp laserjet p1108驱动测试一下，方法：</P><P>1 下载hp laserjet p1108驱动并解压成一个文件夹</P><P><A href="https://h30318.www3.hp.com/pub/softlib/software13/COL32431/bi-80329-12/hp_LJP1100_P1560_P1600_Full_Solution-v20180815-50157037_1.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software13/COL32431/bi-80329-12/hp_LJP1100_P1560_P1600_Full_Solution-v20180815-50157037_1.exe</A><BR />2 手动添加hp laserjet p1108驱动</P><P>控制面板——设备和打印机——添加打印机——我需要的打印机不在列表中——通过手动——使用以下端口——端口选择usb ——从磁盘安装——浏览到打印机驱动文件夹选.inf后缀文件——打开，确定——下一步直到完成</P><P>用p1108打印测试，谢谢</P> Wed, 15 May 2024 03:02:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/zaiARM64ban-ben-deWindows11cao-zuo-xi-tong-shang-wu-fa-weiHP-LaserJet-Pro-MFP-M128fn-an-zhuang-qu-dong/m-p/1290491#M91558 双鱼座鲨鱼 2024-05-15T03:02:42Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/zaiARM64ban-ben-deWindows11cao-zuo-xi-tong-shang-wu-fa-weiHP-LaserJet-Pro-MFP-M128fn-an-zhuang-qu-dong/m-p/1290531#M91563 <P>根据您描述的内容，选择inf文件后无法点击确定继续，与之前帖子中我尝试选择inf文件后的效果一致。</P><P>根据inf文件中的配置来看，这个版本的资源似乎只有x86架构32位和64位的条目，没有ARM架构64位的条目。</P> Wed, 15 May 2024 06:18:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/zaiARM64ban-ben-deWindows11cao-zuo-xi-tong-shang-wu-fa-weiHP-LaserJet-Pro-MFP-M128fn-an-zhuang-qu-dong/m-p/1290531#M91563 呆毛啊 2024-05-15T06:18:31Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/zaiARM64ban-ben-deWindows11cao-zuo-xi-tong-shang-wu-fa-weiHP-LaserJet-Pro-MFP-M128fn-an-zhuang-qu-dong/m-p/1290741#M91577 <P>非常抱歉</P><P>因为该机器不支持arm架构系统。</P><P>建议联系操作系统厂商，确认是否可以提供通用驱动。</P><P>谢谢</P> Thu, 16 May 2024 06:57:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/zaiARM64ban-ben-deWindows11cao-zuo-xi-tong-shang-wu-fa-weiHP-LaserJet-Pro-MFP-M128fn-an-zhuang-qu-dong/m-p/1290741#M91577 双鱼座鲨鱼 2024-05-16T06:57:12Z