https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/tai-shi-ji-an-zhuangHP-Smart-bai-ping-wen-hai-wei-jie-jue/m-p/1299255#M92063 <P>windows 10 系统安装HP Smart时候，选择上面的“HP Smart建议”安装后直接软件白屏；</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2024-07-10 132042.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/108886iC6D1180E937E0D0A/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2024-07-10 132042.png" alt="屏幕截图 2024-07-10 132042.png" /></span></P><P>桌面也没生成软件软件快捷键，未安装成功；</P><P>只能选择第二项安装驱动；</P><P>但是貌似功能不一样，没有照片打印啥的；</P><P>请工程师尽快帮忙解决。我是2024年7月9日到的货，买上就这样？？？？</P><P>安装帖子里工程师的的方法也没啥用！</P> Wed, 10 Jul 2024 05:21:23 GMT 朱大墙的强 2024-07-10T05:21:23Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/tai-shi-ji-an-zhuangHP-Smart-bai-ping-wen-hai-wei-jie-jue/m-p/1299255#M92063 <P>windows 10 系统安装HP Smart时候，选择上面的“HP Smart建议”安装后直接软件白屏；</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2024-07-10 132042.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/108886iC6D1180E937E0D0A/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2024-07-10 132042.png" alt="屏幕截图 2024-07-10 132042.png" /></span></P><P>桌面也没生成软件软件快捷键，未安装成功；</P><P>只能选择第二项安装驱动；</P><P>但是貌似功能不一样，没有照片打印啥的；</P><P>请工程师尽快帮忙解决。我是2024年7月9日到的货，买上就这样？？？？</P><P>安装帖子里工程师的的方法也没啥用！</P> Wed, 10 Jul 2024 05:21:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/tai-shi-ji-an-zhuangHP-Smart-bai-ping-wen-hai-wei-jie-jue/m-p/1299255#M92063 朱大墙的强 2024-07-10T05:21:23Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/tai-shi-ji-an-zhuangHP-Smart-bai-ping-wen-hai-wei-jie-jue/m-p/1299261#M92064 <P>第一个选项出现白屏<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="屏幕截图 2024-07-10 133746.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/108890i084537E9F7782BAC/image-size/large?v=v2&amp;px=999" role="button" title="屏幕截图 2024-07-10 133746.png" alt="屏幕截图 2024-07-10 133746.png" /></span></P> Wed, 10 Jul 2024 05:39:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/tai-shi-ji-an-zhuangHP-Smart-bai-ping-wen-hai-wei-jie-jue/m-p/1299261#M92064 朱大墙的强 2024-07-10T05:39:06Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/tai-shi-ji-an-zhuangHP-Smart-bai-ping-wen-hai-wei-jie-jue/m-p/1299393#M92074 <P>您好</P><P>非常抱歉</P><P>目前hp smart白屏问题正在修复。</P><P>请下载并安装打印机完整版驱动：</P><P><A href="https://ftp.hp.com/pub/softlib/software13/printers/ST510/HPEasyStart-13.6.5-ST510_48_6_4634_2_Webpack.exe" target="_blank">https://ftp.hp.com/pub/softlib/software13/printers/ST510/HPEasyStart-13.6.5-ST510_48_6_4634_2_Webpack.exe</A>&nbsp;</P><P>打印：直接打印文档，直接打印即可</P><P>扫描：搜索并打开hp scan，使用hp scan扫描即可</P><P>&nbsp;</P> Thu, 11 Jul 2024 02:28:23 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/tai-shi-ji-an-zhuangHP-Smart-bai-ping-wen-hai-wei-jie-jue/m-p/1299393#M92074 双鱼座鲨鱼 2024-07-11T02:28:23Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/tai-shi-ji-an-zhuangHP-Smart-bai-ping-wen-hai-wei-jie-jue/m-p/1299948#M92097 <P>您好！</P><P>预计什么时间恢复？呢</P> Sun, 14 Jul 2024 15:04:32 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/tai-shi-ji-an-zhuangHP-Smart-bai-ping-wen-hai-wei-jie-jue/m-p/1299948#M92097 朱大墙的强 2024-07-14T15:04:32Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/tai-shi-ji-an-zhuangHP-Smart-bai-ping-wen-hai-wei-jie-jue/m-p/1299975#M92099 <P>您好</P><P>非常抱歉，hp smart目前仍在修复中。</P><P>如果打印机已经安装过完整版驱动，可以直接打开要打印的文件，打印时选择tank 510/519。</P><P>扫描使用：hp scan 或 windows 传真和扫描即可。</P><P>给您带来不便，敬请谅解。</P> Mon, 15 Jul 2024 01:26:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/tai-shi-ji-an-zhuangHP-Smart-bai-ping-wen-hai-wei-jie-jue/m-p/1299975#M92099 双鱼座鲨鱼 2024-07-15T01:26:49Z