https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/an-zhuang-bu-leHP-Smart-an-zhuang-qu-dong-hou-ti-shi-mei-youWEBVIEW2ye-mei-an-zhuang-cheng-gong/m-p/1314937#M92882 <P>安装不了HP Smart，安装驱动后提示没有WEBVIEW2也没安装成功</P> Fri, 25 Oct 2024 07:36:11 GMT 汤女士 2024-10-25T07:36:11Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/an-zhuang-bu-leHP-Smart-an-zhuang-qu-dong-hou-ti-shi-mei-youWEBVIEW2ye-mei-an-zhuang-cheng-gong/m-p/1314937#M92882 <P>安装不了HP Smart，安装驱动后提示没有WEBVIEW2也没安装成功</P> Fri, 25 Oct 2024 07:36:11 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/an-zhuang-bu-leHP-Smart-an-zhuang-qu-dong-hou-ti-shi-mei-youWEBVIEW2ye-mei-an-zhuang-cheng-gong/m-p/1314937#M92882 汤女士 2024-10-25T07:36:11Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/an-zhuang-bu-leHP-Smart-an-zhuang-qu-dong-hou-ti-shi-mei-youWEBVIEW2ye-mei-an-zhuang-cheng-gong/m-p/1314950#M92883 <P>您好</P><P>请完成以下操作后，重新安装打印机驱动/hp smart测试。</P><P>1.浏览器用：Microsoft Edge最新版本（<U><A href="https://protect-us.mimecast.com/s/VU0PCyP5E5uYpKpz6cZp21s?domain=microsoft.com" target="_blank">https://www.microsoft.com/</A></U><U><A href="https://protect-us.mimecast.com/s/VU0PCyP5E5uYpKpz6cZp21s?domain=microsoft.com" target="_blank">zh-cn</A></U><U><A href="https://protect-us.mimecast.com/s/VU0PCyP5E5uYpKpz6cZp21s?domain=microsoft.com" target="_blank">/edge/</A></U><U><A href="https://protect-us.mimecast.com/s/VU0PCyP5E5uYpKpz6cZp21s?domain=microsoft.com" target="_blank">download?form</A></U><U><A href="https://protect-us.mimecast.com/s/VU0PCyP5E5uYpKpz6cZp21s?domain=microsoft.com" target="_blank">=MA13FJ）</A></U></P><P>2.使用Microsoft Edge浏览器在惠普官网下载驱动，点击启动需要安装 Webview2 （测试其他浏览器无法安装 Webview2）</P><P>3.然后点击启动驱动，根据报错提示下载安装相应版本的 .net（<U><A href="https://protect-us.mimecast.com/s/76-aCzp5G5IK7E7p8IXkJm6?domain=dotnet.microsoft.com" target="_blank">https://dotnet.microsoft.com/</A></U><U><A href="https://protect-us.mimecast.com/s/76-aCzp5G5IK7E7p8IXkJm6?domain=dotnet.microsoft.com" target="_blank">zh-cn</A></U><U><A href="https://protect-us.mimecast.com/s/76-aCzp5G5IK7E7p8IXkJm6?domain=dotnet.microsoft.com" target="_blank">/download/dotnet-framework）</A></U></P><P>4.根据提示安装驱动，完成后打印机如果无法打印，可以在控制面板-设备和打印机内删除打印机，然后拔掉数据线，重启打印机再次插入，等待打印机自动安装</P><P>谢谢</P> Fri, 25 Oct 2024 08:21:43 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/an-zhuang-bu-leHP-Smart-an-zhuang-qu-dong-hou-ti-shi-mei-youWEBVIEW2ye-mei-an-zhuang-cheng-gong/m-p/1314950#M92883 双鱼座鲨鱼 2024-10-25T08:21:43Z