https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/laser-jet-1020da-yin-ji-zaiW11dian-nao-shang-wu-fa-da-yin-liang-hong-deng-qiu-jie-shi-fou-shi-qu-dong-wen-ti/m-p/1322732#M93405 <P>驱动安装后，控制面板正常显示打印机，但点击打印测试页后机器运转并亮红灯，请问是驱动没装好还是打印机损坏<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="e246f475018bc3f9579afe7198611df.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115025i778FEB1C2B38861B/image-size/large?v=v2&amp;px=999" role="button" title="e246f475018bc3f9579afe7198611df.png" alt="e246f475018bc3f9579afe7198611df.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="9c3dc25aea66cb96716642c44e7714b.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115026i1DEA31937A220914/image-size/large?v=v2&amp;px=999" role="button" title="9c3dc25aea66cb96716642c44e7714b.jpg" alt="9c3dc25aea66cb96716642c44e7714b.jpg" /></span></P> Wed, 18 Dec 2024 11:21:18 GMT 1020打印机在W11系统无法 2024-12-18T11:21:18Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/laser-jet-1020da-yin-ji-zaiW11dian-nao-shang-wu-fa-da-yin-liang-hong-deng-qiu-jie-shi-fou-shi-qu-dong-wen-ti/m-p/1322732#M93405 <P>驱动安装后，控制面板正常显示打印机，但点击打印测试页后机器运转并亮红灯，请问是驱动没装好还是打印机损坏<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="e246f475018bc3f9579afe7198611df.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115025i778FEB1C2B38861B/image-size/large?v=v2&amp;px=999" role="button" title="e246f475018bc3f9579afe7198611df.png" alt="e246f475018bc3f9579afe7198611df.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="9c3dc25aea66cb96716642c44e7714b.jpg" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115026i1DEA31937A220914/image-size/large?v=v2&amp;px=999" role="button" title="9c3dc25aea66cb96716642c44e7714b.jpg" alt="9c3dc25aea66cb96716642c44e7714b.jpg" /></span></P> Wed, 18 Dec 2024 11:21:18 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/laser-jet-1020da-yin-ji-zaiW11dian-nao-shang-wu-fa-da-yin-liang-hong-deng-qiu-jie-shi-fou-shi-qu-dong-wen-ti/m-p/1322732#M93405 1020打印机在W11系统无法 2024-12-18T11:21:18Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/laser-jet-1020da-yin-ji-zaiW11dian-nao-shang-wu-fa-da-yin-liang-hong-deng-qiu-jie-shi-fou-shi-qu-dong-wen-ti/m-p/1322759#M93407 <P>您好</P><P>如上图，请打开设置管理器，确认其中是否有与打印机相关的选项。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1734569188826.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115039i8C352C0EBB3F3B27/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1734569188826.png" alt="_0-1734569188826.png" /></span></P><P>&nbsp;同时，请尝试重启打印机，确认打印机是否可以就绪。</P><P>如果打印机重启就绪，请确认电脑发送打印指令后，打印机有没有搓纸的动作和响声？</P><P>谢谢</P> Thu, 19 Dec 2024 00:49:10 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/laser-jet-1020da-yin-ji-zaiW11dian-nao-shang-wu-fa-da-yin-liang-hong-deng-qiu-jie-shi-fou-shi-qu-dong-wen-ti/m-p/1322759#M93407 双鱼座鲨鱼 2024-12-19T00:49:10Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/laser-jet-1020da-yin-ji-zaiW11dian-nao-shang-wu-fa-da-yin-liang-hong-deng-qiu-jie-shi-fou-shi-qu-dong-wen-ti/m-p/1322823#M93416 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="4f227d4ac7dc92e9bedc81274877f6f.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115049iEA5496CB42E607DB/image-size/large?v=v2&amp;px=999" role="button" title="4f227d4ac7dc92e9bedc81274877f6f.png" alt="4f227d4ac7dc92e9bedc81274877f6f.png" /></span></P> Thu, 19 Dec 2024 06:57:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/laser-jet-1020da-yin-ji-zaiW11dian-nao-shang-wu-fa-da-yin-liang-hong-deng-qiu-jie-shi-fou-shi-qu-dong-wen-ti/m-p/1322823#M93416 1020打印机在W11系统无法 2024-12-19T06:57:17Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/laser-jet-1020da-yin-ji-zaiW11dian-nao-shang-wu-fa-da-yin-liang-hong-deng-qiu-jie-shi-fou-shi-qu-dong-wen-ti/m-p/1322900#M93418 <P>您好</P><P>感谢配合</P><P>目前来看，电脑端能检测到打印机，不排除打印机自身存在问题。</P><P>有条件建议更换其它电脑测试，谢谢。</P> Fri, 20 Dec 2024 01:41:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/laser-jet-1020da-yin-ji-zaiW11dian-nao-shang-wu-fa-da-yin-liang-hong-deng-qiu-jie-shi-fou-shi-qu-dong-wen-ti/m-p/1322900#M93418 双鱼座鲨鱼 2024-12-20T01:41:40Z