https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Deskjet-2700xi-lie-qu-dong-cheng-xu-wu-fa-shi-yong/m-p/1323117#M93427 <P>更换电脑安装打印机，使用USB和无线wifi检测到打印机后，提示驱动程序无法使用，使用HP SMART和HP EASY START均无法正常安装驱动。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1734881326519.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115125i8D555FF645AAB520/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1734881326519.png" alt="_1-1734881326519.png" /></span></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_2-1734881419305.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115126iA56228BA0BBDE663/image-size/medium?v=v2&amp;px=400" role="button" title="_2-1734881419305.png" alt="_2-1734881419305.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Sun, 22 Dec 2024 15:30:40 GMT 秋日咖啡香 2024-12-22T15:30:40Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Deskjet-2700xi-lie-qu-dong-cheng-xu-wu-fa-shi-yong/m-p/1323117#M93427 <P>更换电脑安装打印机，使用USB和无线wifi检测到打印机后，提示驱动程序无法使用，使用HP SMART和HP EASY START均无法正常安装驱动。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_1-1734881326519.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115125i8D555FF645AAB520/image-size/medium?v=v2&amp;px=400" role="button" title="_1-1734881326519.png" alt="_1-1734881326519.png" /></span></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_2-1734881419305.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115126iA56228BA0BBDE663/image-size/medium?v=v2&amp;px=400" role="button" title="_2-1734881419305.png" alt="_2-1734881419305.png" /></span></P><P>&nbsp;</P><P>&nbsp;</P> Sun, 22 Dec 2024 15:30:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Deskjet-2700xi-lie-qu-dong-cheng-xu-wu-fa-shi-yong/m-p/1323117#M93427 秋日咖啡香 2024-12-22T15:30:40Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Deskjet-2700xi-lie-qu-dong-cheng-xu-wu-fa-shi-yong/m-p/1323157#M93428 <P>您好</P><P>请在打印机就绪时，按打印机面板上的信息键（字母 i ）</P><P>然后拍照打印出的信息页，发图片给我，以便确认问题。</P><P>同时，请在电脑上打开控制面板--右击设备和打印机--打开。</P><P>再找到打印机图标--右击它--打印机属性--端口。</P><P>找到前面带√号的端口，发图片给我，以便确认问题，谢谢。</P> Mon, 23 Dec 2024 01:50:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Deskjet-2700xi-lie-qu-dong-cheng-xu-wu-fa-shi-yong/m-p/1323157#M93428 双鱼座鲨鱼 2024-12-23T01:50:31Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Deskjet-2700xi-lie-qu-dong-cheng-xu-wu-fa-shi-yong/m-p/1323256#M93436 <P>因为连接不上，但用wifi可以使用手机端的hp smart进行打印，同时也尝试了复印也正常。</P><P>由此判断打印机应该没有问题。就是连接端口和驱动的问题，尝试更换了不同USB接口，可以识别到打印机，但在连接过后提示驱动有问题。属性页里也不是之前别的打印机属性页，里面也没有端口信息，感觉就是没有正确识别。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20241223142353.jpg" style="width: 450px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115154i6144E7B76419036D/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20241223142353.jpg" alt="微信图片_20241223142353.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20241223142433.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115155iAD836DE41776E623/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20241223142433.png" alt="微信图片_20241223142433.png" /></span></P> Mon, 23 Dec 2024 06:27:19 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Deskjet-2700xi-lie-qu-dong-cheng-xu-wu-fa-shi-yong/m-p/1323256#M93436 秋日咖啡香 2024-12-23T06:27:19Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Deskjet-2700xi-lie-qu-dong-cheng-xu-wu-fa-shi-yong/m-p/1323434#M93448 <P>您好</P><P>感谢配合，目前看到打印机已经获取到ip地址，如下图：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1735007022517.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115208i2DDA42C45AD318F2/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1735007022517.png" alt="_0-1735007022517.png" /></span></P><P>请在电脑上打开一个浏览器，地址栏中输入打印机ip地址，回车。</P><P>如果电脑上可以打开打印机网页，请在电脑上手动添加 hp deskjet 1000的打印机驱动来替代。<BR />方法：<BR />1 下载 hp deskjet 1000驱动并解压<BR />2 打开电脑的控制面板--设备和打印机/打印机和传真--添加打印机 - 我需要的打印机未被列出 - 手动添加 - 添加端口（standard tcp/ip--输入打印机ip地址，下一步，下一步，直到完成） - 从磁盘安装 - 找到 hp deskjet 1000解压好的文件夹 - 选择里面任意一个*.inf文件 - 安装即可。</P><P>deskjet 1000驱动：<BR /><A href="https://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/Full_Webpack-1325-DJ1000_J110_Full_Webpack.exe" target="_blank">https://h30318.www3.hp.com/pub/softlib/software12/COL34557/dj-109016-3/Full_Webpack-1325-DJ1000_J110_Full_Webpack.exe</A>&nbsp;&nbsp;<BR />然后用hp deskjet 1000驱动测试打印，谢谢</P><P>&nbsp;</P> Tue, 24 Dec 2024 03:06:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Deskjet-2700xi-lie-qu-dong-cheng-xu-wu-fa-shi-yong/m-p/1323434#M93448 双鱼座鲨鱼 2024-12-24T03:06:12Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Deskjet-2700xi-lie-qu-dong-cheng-xu-wu-fa-shi-yong/m-p/1359513#M95488 <P>打印机WORD文档，PDF文档，各类都无法打印，文档内的内容只有部分图标能打印出来，用手机WIFI连接了打印也不行，但是单页图片又能打出来，删除了重新添加过，试过好几种办法，重新更新驱动也不行，测试页也只是打印出了页头，字母i打印也是空白，复印也无法使用，出来的也是空白，</P> Mon, 08 Sep 2025 05:52:37 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Deskjet-2700xi-lie-qu-dong-cheng-xu-wu-fa-shi-yong/m-p/1359513#M95488 被打印驱动封印的一天 2025-09-08T05:52:37Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Deskjet-2700xi-lie-qu-dong-cheng-xu-wu-fa-shi-yong/m-p/1359528#M95493 <P>您好</P> <P>请在电脑上打开控制面板--右击设备和打印机--打开。</P> <P>再找到打印机图标--右击它--打印机属性--端口。</P> <P>找到前面带√号的端口，发图片给我，以便确认问题，谢谢。</P> Mon, 08 Sep 2025 07:00:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Deskjet-2700xi-lie-qu-dong-cheng-xu-wu-fa-shi-yong/m-p/1359528#M95493 双鱼座鲨鱼 2025-09-08T07:00:09Z