https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Smart-yi-zhi-ka-zai-zheng-zai-jian-cha-xi-tong-yao-qiu/m-p/1323854#M93476 <P>如题，HP Smart安装时一直卡在“正在检查系统要求”</P> Fri, 27 Dec 2024 01:58:28 GMT MacZeng 2024-12-27T01:58:28Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Smart-yi-zhi-ka-zai-zheng-zai-jian-cha-xi-tong-yao-qiu/m-p/1323854#M93476 <P>如题，HP Smart安装时一直卡在“正在检查系统要求”</P> Fri, 27 Dec 2024 01:58:28 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Smart-yi-zhi-ka-zai-zheng-zai-jian-cha-xi-tong-yao-qiu/m-p/1323854#M93476 MacZeng 2024-12-27T01:58:28Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Smart-yi-zhi-ka-zai-zheng-zai-jian-cha-xi-tong-yao-qiu/m-p/1323870#M93480 <P>您好</P> <P>请问您的打印机是什么型号？电脑是什么型号？</P> <P>可尝试取消前项前面的√号后，重新测试。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1735269697977.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/115320iC4D744F73A08B30D/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1735269697977.png" alt="_0-1735269697977.png" /></span></P> <P>谢谢</P> <P>&nbsp;</P> <P>&nbsp;</P> Fri, 27 Dec 2024 03:22:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Smart-yi-zhi-ka-zai-zheng-zai-jian-cha-xi-tong-yao-qiu/m-p/1323870#M93480 双鱼座鲨鱼 2024-12-27T03:22:03Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Smart-yi-zhi-ka-zai-zheng-zai-jian-cha-xi-tong-yao-qiu/m-p/1323890#M93486 <P>型号是117W，现在没有安装HP Smart，直接装了驱动，打印机也连上了。但是没办法进行打印。我是笔记本电脑，我同事台式机按照一样的操作进行了连接，可以正常打印</P> Fri, 27 Dec 2024 06:44:44 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Smart-yi-zhi-ka-zai-zheng-zai-jian-cha-xi-tong-yao-qiu/m-p/1323890#M93486 MacZeng 2024-12-27T06:44:44Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Smart-yi-zhi-ka-zai-zheng-zai-jian-cha-xi-tong-yao-qiu/m-p/1324152#M93510 <P>您好</P> <P>请在能打印和不能打印的电脑上分别打开控制面板--设备和打印机--找到打印机图标。</P> <P>右击它--打印机属性--端口。</P> <P>再找到前面带√号的端口，发图片给我，以便确认问题，谢谢。</P> Mon, 30 Dec 2024 07:56:43 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-Smart-yi-zhi-ka-zai-zheng-zai-jian-cha-xi-tong-yao-qiu/m-p/1324152#M93510 双鱼座鲨鱼 2024-12-30T07:56:43Z