https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/qu-dong-wu-fa-an-zhuang/m-p/1337245#M94328 <P>Windows11安装LaserJet 1020 Plus驱动时提示安装失败 连接打印机后在设备管理器中的打印队列中没有识别LaserJet 1020 Plus 但在通用串行总线控制器多了一个USB打印支持 但是无法使用 怎么办</P> Fri, 28 Mar 2025 03:39:41 GMT 韩阿金 2025-03-28T03:39:41Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/qu-dong-wu-fa-an-zhuang/m-p/1337245#M94328 <P>Windows11安装LaserJet 1020 Plus驱动时提示安装失败 连接打印机后在设备管理器中的打印队列中没有识别LaserJet 1020 Plus 但在通用串行总线控制器多了一个USB打印支持 但是无法使用 怎么办</P> Fri, 28 Mar 2025 03:39:41 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/qu-dong-wu-fa-an-zhuang/m-p/1337245#M94328 韩阿金 2025-03-28T03:39:41Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/qu-dong-wu-fa-an-zhuang/m-p/1337270#M94329 <P>您好</P> <P>请在电脑上打开设备管理器--通用串行总线控制器，找到与打印机相关的选项，发图片给我。</P> <P>然后，打开电脑上的控制面板--设备和打印机--找到打印机图标（1020）--打印机属性--端口。</P> <P>找到前面带√号的端口，发图片给我。</P> <P>如果设备和打印机中没有打印机图标，请重新安装打印机驱动，安装过程发图片给我，以便确认问题，谢谢。</P> Fri, 28 Mar 2025 04:52:43 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/qu-dong-wu-fa-an-zhuang/m-p/1337270#M94329 双鱼座鲨鱼 2025-03-28T04:52:43Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/qu-dong-wu-fa-an-zhuang/m-p/1337291#M94331 <P><BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="fa9356329f7e8583f51ac8dc0c7ada8.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/119730i94F8EB7FD4BC8785/image-size/medium?v=v2&amp;px=400" role="button" title="fa9356329f7e8583f51ac8dc0c7ada8.png" alt="fa9356329f7e8583f51ac8dc0c7ada8.png" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="5754d454748d6283fbba18d793d29d6.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/119731i7970DCF7709B4587/image-size/medium?v=v2&amp;px=400" role="button" title="5754d454748d6283fbba18d793d29d6.png" alt="5754d454748d6283fbba18d793d29d6.png" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="d4510953ec8852e131cef758a42e098.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/119732iFF1F8AAC14F745FD/image-size/medium?v=v2&amp;px=400" role="button" title="d4510953ec8852e131cef758a42e098.png" alt="d4510953ec8852e131cef758a42e098.png" /></span></P><P> 打印机在正常连接电脑的情况下 Windows无法识别 驱动无法安装</P> Fri, 28 Mar 2025 05:43:39 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/qu-dong-wu-fa-an-zhuang/m-p/1337291#M94331 韩阿金 2025-03-28T05:43:39Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/qu-dong-wu-fa-an-zhuang/m-p/1337320#M94336 <P class="lia-message-dates lia-message-post-date lia-component-post-date-last-edited lia-component-message-view-widget-post-date-last-edited"><SPAN>您好</SPAN></P> <DIV id="bodyDisplay_2" class="lia-message-body lia-component-message-view-widget-body lia-component-body-signature-highlight-escalation lia-component-message-view-widget-body-signature-highlight-escalation"> <DIV class="lia-message-body-content"> <P>操作过程如下：</P> <P>1 下载 驱动并解压<BR />2 打开电脑的控制面板--设备和打印机/打印机和传真--添加打印机 - 我需要的打印机未被列出 - 手动添加 - 选择正确的usb端口 - 从磁盘安装 - 找到解压好的文件夹 - 选择里面任意一个*.inf文件 - 安装即可。</P> <P>操作过程中遇到问题，请及时追问，谢谢。</P> </DIV> </DIV> Fri, 28 Mar 2025 07:33:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/qu-dong-wu-fa-an-zhuang/m-p/1337320#M94336 双鱼座鲨鱼 2025-03-28T07:33:57Z