https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-ScanJet-Pro-3000-s4-sao-miao-yi-lian-jie-wen-ti/m-p/1339996#M94498 <P>使用USB方式连接ScanJet Pro 3000 s4. 在电脑开机后, 再打开扫描仪, 点击HP Scan会提示"The HP Imaging Device was not found".</P><P>在保持ScanJet Pro 3000 s4开启的情况, 重启电脑后是可以认到扫描仪的.</P><P>在无法连接扫描仪的时候, 尝试插拔USB都无法解决问题.</P><P>&nbsp;</P><P>驱动版本:&nbsp;63.5.7022.0</P><P>连接方式: USB</P><P>错误信息:&nbsp;The HP Imaging Device was not found.</P><P>操作系统:&nbsp;Edition Windows 11 Pro, Version 24H2, OS build 26100.3775</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="isRobert_0-1744778990484.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120491i85AB9B87BEA8D398/image-size/medium?v=v2&amp;px=400" role="button" title="isRobert_0-1744778990484.png" alt="isRobert_0-1744778990484.png" /></span></P><P>&nbsp;</P> Wed, 16 Apr 2025 04:50:00 GMT isRobert 2025-04-16T04:50:00Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-ScanJet-Pro-3000-s4-sao-miao-yi-lian-jie-wen-ti/m-p/1339996#M94498 <P>使用USB方式连接ScanJet Pro 3000 s4. 在电脑开机后, 再打开扫描仪, 点击HP Scan会提示"The HP Imaging Device was not found".</P><P>在保持ScanJet Pro 3000 s4开启的情况, 重启电脑后是可以认到扫描仪的.</P><P>在无法连接扫描仪的时候, 尝试插拔USB都无法解决问题.</P><P>&nbsp;</P><P>驱动版本:&nbsp;63.5.7022.0</P><P>连接方式: USB</P><P>错误信息:&nbsp;The HP Imaging Device was not found.</P><P>操作系统:&nbsp;Edition Windows 11 Pro, Version 24H2, OS build 26100.3775</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="isRobert_0-1744778990484.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120491i85AB9B87BEA8D398/image-size/medium?v=v2&amp;px=400" role="button" title="isRobert_0-1744778990484.png" alt="isRobert_0-1744778990484.png" /></span></P><P>&nbsp;</P> Wed, 16 Apr 2025 04:50:00 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-ScanJet-Pro-3000-s4-sao-miao-yi-lian-jie-wen-ti/m-p/1339996#M94498 isRobert 2025-04-16T04:50:00Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-ScanJet-Pro-3000-s4-sao-miao-yi-lian-jie-wen-ti/m-p/1340024#M94499 <P>您好</P> <P>从问题描述来看，应该和通讯质量有关。</P> <P>可以先在电脑上更换一个usb2.0端口重新测试。</P> <P>如果问题依旧，建议更换长度1米左右的usb线再重新测试，谢谢。</P> Wed, 16 Apr 2025 06:56:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/HP-ScanJet-Pro-3000-s4-sao-miao-yi-lian-jie-wen-ti/m-p/1340024#M94499 双鱼座鲨鱼 2025-04-16T06:56:57Z