https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/sequoia-15-3-2-xi-tong-xia-sao-miao-yi-xian-shi-bu-ke-yong/m-p/1340753#M94544 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="截屏2025-04-21 13.35.49.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120735i6A9D015370B14C68/image-size/medium?v=v2&amp;px=400" role="button" title="截屏2025-04-21 13.35.49.png" alt="截屏2025-04-21 13.35.49.png" /></span></P><P>USB连接下，点击扫描就显示这种页面。</P><P>请问HP的打印机在MAC系统下是否无法使用。</P> Mon, 21 Apr 2025 05:38:22 GMT 无法扫描0325 2025-04-21T05:38:22Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/sequoia-15-3-2-xi-tong-xia-sao-miao-yi-xian-shi-bu-ke-yong/m-p/1340753#M94544 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="截屏2025-04-21 13.35.49.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/120735i6A9D015370B14C68/image-size/medium?v=v2&amp;px=400" role="button" title="截屏2025-04-21 13.35.49.png" alt="截屏2025-04-21 13.35.49.png" /></span></P><P>USB连接下，点击扫描就显示这种页面。</P><P>请问HP的打印机在MAC系统下是否无法使用。</P> Mon, 21 Apr 2025 05:38:22 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/sequoia-15-3-2-xi-tong-xia-sao-miao-yi-xian-shi-bu-ke-yong/m-p/1340753#M94544 无法扫描0325 2025-04-21T05:38:22Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/sequoia-15-3-2-xi-tong-xia-sao-miao-yi-xian-shi-bu-ke-yong/m-p/1340756#M94546 <P>您好</P> <P>请问设备和电脑是通过usb线直接连接的吗？</P> <P>打印功能是否正常？</P> <P>谢谢</P> Mon, 21 Apr 2025 05:44:24 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/sequoia-15-3-2-xi-tong-xia-sao-miao-yi-xian-shi-bu-ke-yong/m-p/1340756#M94546 双鱼座鲨鱼 2025-04-21T05:44:24Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/sequoia-15-3-2-xi-tong-xia-sao-miao-yi-xian-shi-bu-ke-yong/m-p/1340767#M94548 <P>您好</P><P>打印功能一切正常，是通过USB直接连接的。软件是下载的HPSMART。</P> Mon, 21 Apr 2025 06:13:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/sequoia-15-3-2-xi-tong-xia-sao-miao-yi-xian-shi-bu-ke-yong/m-p/1340767#M94548 无法扫描0325 2025-04-21T06:13:06Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/sequoia-15-3-2-xi-tong-xia-sao-miao-yi-xian-shi-bu-ke-yong/m-p/1340919#M94554 <P>您好</P> <P>请下载并安装hp easy start尝试配置设备并测试打印/扫描，谢谢。</P> <P>hp easy start下载链接：</P> <P><A href="https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/HP_Easy_Start.app.zip" target="_blank">https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/HP_Easy_Start.app.zip</A>&nbsp;</P> Mon, 21 Apr 2025 08:20:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/sequoia-15-3-2-xi-tong-xia-sao-miao-yi-xian-shi-bu-ke-yong/m-p/1340919#M94554 双鱼座鲨鱼 2025-04-21T08:20:40Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/sequoia-15-3-2-xi-tong-xia-sao-miao-yi-xian-shi-bu-ke-yong/m-p/1340963#M94557 <P>您好，</P><P>请问您提供的软件mac系统可以用吗？</P> Mon, 21 Apr 2025 10:02:22 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/sequoia-15-3-2-xi-tong-xia-sao-miao-yi-xian-shi-bu-ke-yong/m-p/1340963#M94557 无法扫描0325 2025-04-21T10:02:22Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/sequoia-15-3-2-xi-tong-xia-sao-miao-yi-xian-shi-bu-ke-yong/m-p/1340965#M94558 <P>您好，</P><P>在USB连接下，显示找不到设备。这个还有什么解决方法吗？</P><P>&nbsp;</P> Mon, 21 Apr 2025 10:16:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/sequoia-15-3-2-xi-tong-xia-sao-miao-yi-xian-shi-bu-ke-yong/m-p/1340965#M94558 无法扫描0325 2025-04-21T10:16:25Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/sequoia-15-3-2-xi-tong-xia-sao-miao-yi-xian-shi-bu-ke-yong/m-p/1341096#M94561 <P>您好</P> <P>建议配置打印机无线，打印机和电脑通过无线方式连接后，重新测试。</P> <P>谢谢</P> Tue, 22 Apr 2025 07:53:13 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/sequoia-15-3-2-xi-tong-xia-sao-miao-yi-xian-shi-bu-ke-yong/m-p/1341096#M94561 双鱼座鲨鱼 2025-04-22T07:53:13Z