https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/qu-dong-an-zhuang-zhong-jin-du-ka-zai-zheng-zai-xia-zai-gu-jian/m-p/1350242#M95035 <P>设备为M1216nfh MFP，采用USB连接，在安装驱动程序时，进度卡在正在下载固件，已尝试删除打印机，关闭防火墙后重启重新安装，问题未解决<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="固件.png" style="width: 636px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123603iBC1EDB149DD09658/image-size/large?v=v2&amp;px=999" role="button" title="固件.png" alt="固件.png" /></span></P> Tue, 01 Jul 2025 02:21:50 GMT 筋肉猫猫头 2025-07-01T02:21:50Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/qu-dong-an-zhuang-zhong-jin-du-ka-zai-zheng-zai-xia-zai-gu-jian/m-p/1350242#M95035 <P>设备为M1216nfh MFP，采用USB连接，在安装驱动程序时，进度卡在正在下载固件，已尝试删除打印机，关闭防火墙后重启重新安装，问题未解决<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="固件.png" style="width: 636px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123603iBC1EDB149DD09658/image-size/large?v=v2&amp;px=999" role="button" title="固件.png" alt="固件.png" /></span></P> Tue, 01 Jul 2025 02:21:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/qu-dong-an-zhuang-zhong-jin-du-ka-zai-zheng-zai-xia-zai-gu-jian/m-p/1350242#M95035 筋肉猫猫头 2025-07-01T02:21:50Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/qu-dong-an-zhuang-zhong-jin-du-ka-zai-zheng-zai-xia-zai-gu-jian/m-p/1350280#M95036 <P>您好</P> <P>请确认之前下载的是打印机全功能软件还是固件程序，谢谢。</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1751347280464.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123615i34DF887C83E70485/image-size/large?v=v2&amp;px=999" role="button" title="_0-1751347280464.png" alt="_0-1751347280464.png" /></span></P> <P>&nbsp;</P> Tue, 01 Jul 2025 05:27:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/qu-dong-an-zhuang-zhong-jin-du-ka-zai-zheng-zai-xia-zai-gu-jian/m-p/1350280#M95036 双鱼座鲨鱼 2025-07-01T05:27:06Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/qu-dong-an-zhuang-zhong-jin-du-ka-zai-zheng-zai-xia-zai-gu-jian/m-p/1350378#M95044 <P>您好，经确认下载的为全功能软件，具体操作如下：选择新添加打印机，配置为USB连接，根据提示连接电缆后显示正在安装驱动，此过程很快完成，随即进度条提示转为正在下载固件，且进度卡在最后一点。<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="USB.png" style="width: 625px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123640i6029FE6F13E7297F/image-size/large?v=v2&amp;px=999" role="button" title="USB.png" alt="USB.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="连接设备.png" style="width: 620px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123642i1E75DB53A8219479/image-size/large?v=v2&amp;px=999" role="button" title="连接设备.png" alt="连接设备.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="安装完成.png" style="width: 627px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123645i5478E441E590A070/image-size/large?v=v2&amp;px=999" role="button" title="安装完成.png" alt="安装完成.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="固件.png" style="width: 636px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/123646i218E468FF8FE434E/image-size/large?v=v2&amp;px=999" role="button" title="固件.png" alt="固件.png" /></span></P> Wed, 02 Jul 2025 00:44:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/qu-dong-an-zhuang-zhong-jin-du-ka-zai-zheng-zai-xia-zai-gu-jian/m-p/1350378#M95044 筋肉猫猫头 2025-07-02T00:44:55Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/qu-dong-an-zhuang-zhong-jin-du-ka-zai-zheng-zai-xia-zai-gu-jian/m-p/1350380#M95045 <P>您好</P> <P>请问目前安装打印机驱动一直会停在正在下载固件这一步吗？</P> <P>如果打印机开机可以正常进入就绪状态，建议手动升级打印机固件后，再重新安装打印机驱动测试。</P> <P>注：升级打印机固件存在一定风险，请联系当地维修中心协助处理。</P> <P>这是维修中心查询链接：<A href="https://support.hp.com/cn-zh/document/c04570895" target="_blank">https://support.hp.com/cn-zh/document/c04570895</A><BR />给您带来不带，敬请谅解。</P> <P>&nbsp;</P> Wed, 02 Jul 2025 01:03:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/qu-dong-an-zhuang-zhong-jin-du-ka-zai-zheng-zai-xia-zai-gu-jian/m-p/1350380#M95045 双鱼座鲨鱼 2025-07-02T01:03:33Z