https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-4800da-yin-ji-zai-wei-ruansurface-pro-11-dian-nao-ARM-jia-gou-shang-an-zhuang-bu-le-qu-dong-bao-cuo/m-p/1358537#M95430 <P>在surface pro 11 (arm 架构)安装 4800打印机出错。在X86下使用没问题，手机也能使用。是否不支持ARM架构的处理器。</P><P>如何处理。</P> Sat, 30 Aug 2025 14:44:47 GMT NMGW 2025-08-30T14:44:47Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-4800da-yin-ji-zai-wei-ruansurface-pro-11-dian-nao-ARM-jia-gou-shang-an-zhuang-bu-le-qu-dong-bao-cuo/m-p/1358537#M95430 <P>在surface pro 11 (arm 架构)安装 4800打印机出错。在X86下使用没问题，手机也能使用。是否不支持ARM架构的处理器。</P><P>如何处理。</P> Sat, 30 Aug 2025 14:44:47 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-4800da-yin-ji-zai-wei-ruansurface-pro-11-dian-nao-ARM-jia-gou-shang-an-zhuang-bu-le-qu-dong-bao-cuo/m-p/1358537#M95430 NMGW 2025-08-30T14:44:47Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-4800da-yin-ji-zai-wei-ruansurface-pro-11-dian-nao-ARM-jia-gou-shang-an-zhuang-bu-le-qu-dong-bao-cuo/m-p/1358539#M95431 <P>您好</P> <P>dj4800不支持在arm架构下使用，请尝试安装supd驱动测试打印，谢谢。</P> <P><A title="https://support.hp.com/us-en/help/smartupd" href="https://support.hp.com/us-en/help/smartupd" data-auth="NotApplicable" data-linkindex="0" data-olk-copy-source="MessageBody" target="_blank">https://support.hp.com/us-en/help/smartupd</A></P> Sat, 30 Aug 2025 14:58:32 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/hui-pu-4800da-yin-ji-zai-wei-ruansurface-pro-11-dian-nao-ARM-jia-gou-shang-an-zhuang-bu-le-qu-dong-bao-cuo/m-p/1358539#M95431 双鱼座鲨鱼 2025-08-30T14:58:32Z