https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/mac-dian-nao-yi-shi-bie-da-yin-ji-dan-wu-fa-da-yin/m-p/1363877#M95778 <P>mac系统：sequoia 15.7.1</P><P>插上usb后电脑已自动识别打印机（如图1），但是实际在打印时打印机却没有反应，下载了图二的驱动但显示只能用不了（图三）。那我应该下载哪个驱动还是进行什么别的操作呢？</P><P>图1:</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="ltitleyy_0-1760173288647.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127392i2BC0C5E7152E3BEA/image-size/medium?v=v2&amp;px=400" role="button" title="ltitleyy_0-1760173288647.png" alt="ltitleyy_0-1760173288647.png" /></span></P><P>图二：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="ltitleyy_2-1760173399638.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127394iD032161942876CDB/image-size/medium?v=v2&amp;px=400" role="button" title="ltitleyy_2-1760173399638.png" alt="ltitleyy_2-1760173399638.png" /></span></P><P>图三：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="ltitleyy_3-1760173479396.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127396iBB0063BCEF458A72/image-size/medium?v=v2&amp;px=400" role="button" title="ltitleyy_3-1760173479396.png" alt="ltitleyy_3-1760173479396.png" /></span></P><P>&nbsp;</P> Sat, 11 Oct 2025 09:05:56 GMT ltitleyy 2025-10-11T09:05:56Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/mac-dian-nao-yi-shi-bie-da-yin-ji-dan-wu-fa-da-yin/m-p/1363877#M95778 <P>mac系统：sequoia 15.7.1</P><P>插上usb后电脑已自动识别打印机（如图1），但是实际在打印时打印机却没有反应，下载了图二的驱动但显示只能用不了（图三）。那我应该下载哪个驱动还是进行什么别的操作呢？</P><P>图1:</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="ltitleyy_0-1760173288647.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127392i2BC0C5E7152E3BEA/image-size/medium?v=v2&amp;px=400" role="button" title="ltitleyy_0-1760173288647.png" alt="ltitleyy_0-1760173288647.png" /></span></P><P>图二：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="ltitleyy_2-1760173399638.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127394iD032161942876CDB/image-size/medium?v=v2&amp;px=400" role="button" title="ltitleyy_2-1760173399638.png" alt="ltitleyy_2-1760173399638.png" /></span></P><P>图三：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="ltitleyy_3-1760173479396.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/127396iBB0063BCEF458A72/image-size/medium?v=v2&amp;px=400" role="button" title="ltitleyy_3-1760173479396.png" alt="ltitleyy_3-1760173479396.png" /></span></P><P>&nbsp;</P> Sat, 11 Oct 2025 09:05:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/mac-dian-nao-yi-shi-bie-da-yin-ji-dan-wu-fa-da-yin/m-p/1363877#M95778 ltitleyy 2025-10-11T09:05:56Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/mac-dian-nao-yi-shi-bie-da-yin-ji-dan-wu-fa-da-yin/m-p/1363882#M95779 <P>您好</P> <P>请问打印机和电脑是通过usb线直接连接的吗？</P> <P>&nbsp;</P> Sat, 11 Oct 2025 09:22:30 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/mac-dian-nao-yi-shi-bie-da-yin-ji-dan-wu-fa-da-yin/m-p/1363882#M95779 双鱼座鲨鱼 2025-10-11T09:22:30Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/mac-dian-nao-yi-shi-bie-da-yin-ji-dan-wu-fa-da-yin/m-p/1363883#M95780 <P>是的，外接了一个拓展坞用usb直接连接的</P> Sat, 11 Oct 2025 09:27:15 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/mac-dian-nao-yi-shi-bie-da-yin-ji-dan-wu-fa-da-yin/m-p/1363883#M95780 ltitleyy 2025-10-11T09:27:15Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/mac-dian-nao-yi-shi-bie-da-yin-ji-dan-wu-fa-da-yin/m-p/1364281#M95799 <P>您好</P> <P>如果电脑上没有usb接口，建议打印机连接网线使用，谢谢。</P> Tue, 14 Oct 2025 07:56:17 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/mac-dian-nao-yi-shi-bie-da-yin-ji-dan-wu-fa-da-yin/m-p/1364281#M95799 双鱼座鲨鱼 2025-10-14T07:56:17Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/mac-dian-nao-yi-shi-bie-da-yin-ji-dan-wu-fa-da-yin/m-p/1364290#M95801 <P>因为电脑只有type c的接口，所以之前外接了一个拓展坞然后和打印机连接，电脑也已经识别了。这样打印机也不能用usb吗？</P><P>您说的打印机连接网线是指用无线连接电脑吗？</P> Tue, 14 Oct 2025 08:45:04 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/mac-dian-nao-yi-shi-bie-da-yin-ji-dan-wu-fa-da-yin/m-p/1364290#M95801 ltitleyy 2025-10-14T08:45:04Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/mac-dian-nao-yi-shi-bie-da-yin-ji-dan-wu-fa-da-yin/m-p/1364345#M95808 <P>您好</P> <P>打印机通过网线连接，电脑无线。</P> <P>在同一个路由器，同一个网段中测试，谢谢。</P> Wed, 15 Oct 2025 02:03:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/mac-dian-nao-yi-shi-bie-da-yin-ji-dan-wu-fa-da-yin/m-p/1364345#M95808 双鱼座鲨鱼 2025-10-15T02:03:40Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/mac-dian-nao-yi-shi-bie-da-yin-ji-dan-wu-fa-da-yin/m-p/1369386#M96082 <P>我问题跟他差不多，但我的打印机是HP LaserJet Pro MFP M126a只支持usb连接，Mac官方软件设备列表也无法显示出来，HP smart显示未能找到任何适用本产品的软件</P> Sun, 23 Nov 2025 06:13:22 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/mac-dian-nao-yi-shi-bie-da-yin-ji-dan-wu-fa-da-yin/m-p/1369386#M96082 adasdasfasd 2025-11-23T06:13:22Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/mac-dian-nao-yi-shi-bie-da-yin-ji-dan-wu-fa-da-yin/m-p/1369407#M96083 <P>我也有同样的问题。我的打印机是deskjet 2131，不支持网络，只能用USB。电脑已识别出打印机，但打印时没有反应，安装驱动时出现楼主同样的问题，怎么解决？ &nbsp;</P> Sun, 23 Nov 2025 14:12:56 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/mac-dian-nao-yi-shi-bie-da-yin-ji-dan-wu-fa-da-yin/m-p/1369407#M96083 windflower999 2025-11-23T14:12:56Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/mac-dian-nao-yi-shi-bie-da-yin-ji-dan-wu-fa-da-yin/m-p/1369430#M96084 <P><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/325163">@adasdasfasd</a>&nbsp;</P> <P>您好，非常抱歉，<SPAN>HP LaserJet Pro MFP M126a不适用hp smart app。</SPAN></P> <P><SPAN>请确认电脑是否同时满足以下2点：</SPAN></P> <P><SPAN>1, mac os 版本不高于os 12</SPAN></P> <P><SPAN>2,电脑上标配 usb接口</SPAN></P> <P><SPAN>如果电脑不能同时满足以上条件，建议使用网络打印机，谢谢。</SPAN></P> Mon, 24 Nov 2025 02:13:27 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/mac-dian-nao-yi-shi-bie-da-yin-ji-dan-wu-fa-da-yin/m-p/1369430#M96084 双鱼座鲨鱼 2025-11-24T02:13:27Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/mac-dian-nao-yi-shi-bie-da-yin-ji-dan-wu-fa-da-yin/m-p/1369431#M96085 <P><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/378974">@windflower999</a>&nbsp;</P> <P>您好</P> <P>如果打印机和电脑是通过usb方式直接连接</P> <P>请下载并安装hp easy start:</P> <P><A href="https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/HP_Easy_Start.app.zip" target="_blank" rel="noopener">https://ftp.hp.com/pub/softlib/software12/HP_Quick_Start/osx/HP_Easy_Start.app.zip</A>&nbsp;</P> <P>然后运行hp easy start并通过hp easy start更新打印机。</P> <P>最后，通过hp easy start更新出的打印机图标测试打印，谢谢。</P> Mon, 24 Nov 2025 02:21:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/mac-dian-nao-yi-shi-bie-da-yin-ji-dan-wu-fa-da-yin/m-p/1369431#M96085 双鱼座鲨鱼 2025-11-24T02:21:12Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/mac-dian-nao-yi-shi-bie-da-yin-ji-dan-wu-fa-da-yin/m-p/1370519#M96171 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="下载了卡在这里过不去，光标一直停留在小框里。可是这里填什么呢？" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129395iC2FDAE6C3A05D870/image-size/large?v=v2&amp;px=999" role="button" title="e6c711821d3443a1f6c40a4a0fec5dd1.jpg" alt="下载了卡在这里过不去，光标一直停留在小框里。可是这里填什么呢？" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">下载了卡在这里过不去，光标一直停留在小框里。可是这里填什么呢？</span></span></P> Wed, 03 Dec 2025 08:17:12 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/mac-dian-nao-yi-shi-bie-da-yin-ji-dan-wu-fa-da-yin/m-p/1370519#M96171 windflower999 2025-12-03T08:17:12Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/mac-dian-nao-yi-shi-bie-da-yin-ji-dan-wu-fa-da-yin/m-p/1370531#M96172 <P>您好</P> <P>请点击：继续，谢谢。</P> Wed, 03 Dec 2025 09:18:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/mac-dian-nao-yi-shi-bie-da-yin-ji-dan-wu-fa-da-yin/m-p/1370531#M96172 双鱼座鲨鱼 2025-12-03T09:18:25Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/mac-dian-nao-yi-shi-bie-da-yin-ji-dan-wu-fa-da-yin/m-p/1370564#M96176 <P>点了，跳不过去。光标又回到方框那。卡在那过不去。</P><P>&nbsp;</P> Wed, 03 Dec 2025 12:13:52 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/mac-dian-nao-yi-shi-bie-da-yin-ji-dan-wu-fa-da-yin/m-p/1370564#M96176 windflower999 2025-12-03T12:13:52Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/mac-dian-nao-yi-shi-bie-da-yin-ji-dan-wu-fa-da-yin/m-p/1370626#M96179 <P>您好</P> <P>请问您使用的mac电脑系统版本是？</P> <P>麻烦重启电脑，重新安装hp easy start，谢谢。</P> <P>&nbsp;</P> Thu, 04 Dec 2025 03:07:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/mac-dian-nao-yi-shi-bie-da-yin-ji-dan-wu-fa-da-yin/m-p/1370626#M96179 双鱼座鲨鱼 2025-12-04T03:07:40Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/mac-dian-nao-yi-shi-bie-da-yin-ji-dan-wu-fa-da-yin/m-p/1370950#M96204 <P>重新安装还是不行，同样卡在那里过不去。我的电脑是Macbook air M4芯片，macOS Sequoia 版本15.7.2</P> Sun, 07 Dec 2025 09:55:07 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/mac-dian-nao-yi-shi-bie-da-yin-ji-dan-wu-fa-da-yin/m-p/1370950#M96204 windflower999 2025-12-07T09:55:07Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/mac-dian-nao-yi-shi-bie-da-yin-ji-dan-wu-fa-da-yin/m-p/1370991#M96212 <P>您好</P> <P>有关闭窗口：</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1765163864023.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129544iC526B5D6A613255F/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1765163864023.png" alt="_0-1765163864023.png" /></span></P> <P>然后请尝试在电脑上搜索并打开hp easy start测试，谢谢。</P> <P>&nbsp;</P> Mon, 08 Dec 2025 03:19:53 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/mac-dian-nao-yi-shi-bie-da-yin-ji-dan-wu-fa-da-yin/m-p/1370991#M96212 双鱼座鲨鱼 2025-12-08T03:19:53Z