https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win11wu-fa-an-zhuanghp1020/m-p/1366688#M95934 <P>电脑系统为最新win11,连接打印机usb后提示无法识别，但在其它电脑win7中是可以连接使用的，</P> Wed, 29 Oct 2025 13:07:40 GMT 阿杰008 2025-10-29T13:07:40Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win11wu-fa-an-zhuanghp1020/m-p/1366688#M95934 <P>电脑系统为最新win11,连接打印机usb后提示无法识别，但在其它电脑win7中是可以连接使用的，</P> Wed, 29 Oct 2025 13:07:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win11wu-fa-an-zhuanghp1020/m-p/1366688#M95934 阿杰008 2025-10-29T13:07:40Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win11wu-fa-an-zhuanghp1020/m-p/1366701#M95935 <P>您好</P> <P>因为win11系统到usb设备的兼容性不比win7。</P> <P>建议：</P> <P>1 使用1米左右的usb线</P> <P>2 将打印机连接至电脑的usb2.0端口</P> <P>满足以上条件后，请重新测试，谢谢。</P> Wed, 29 Oct 2025 13:57:03 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win11wu-fa-an-zhuanghp1020/m-p/1366701#M95935 双鱼座鲨鱼 2025-10-29T13:57:03Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win11wu-fa-an-zhuanghp1020/m-p/1366827#M95941 <P>那这个问题无法解决吗？我新的笔记本电脑就无法安装打印机了吗</P> Thu, 30 Oct 2025 12:45:11 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win11wu-fa-an-zhuanghp1020/m-p/1366827#M95941 阿杰008 2025-10-30T12:45:11Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win11wu-fa-an-zhuanghp1020/m-p/1366912#M95947 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1761880466194.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128428i232123C23B1B077C/image-size/large?v=v2&amp;px=999" role="button" title="_0-1761880466194.png" alt="_0-1761880466194.png" /></span></P> <P>建议换线建议端口测试，谢谢。</P> <P>&nbsp;</P> Fri, 31 Oct 2025 03:14:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win11wu-fa-an-zhuanghp1020/m-p/1366912#M95947 双鱼座鲨鱼 2025-10-31T03:14:51Z