https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/Laser-Jet-1020-plus-da-yin-ji-wu-fa-shi-bie-deUSB-she-bei-win10xi-tong/m-p/1368325#M96024 <P>不知道怎么搞的，现在一插上USB线就跳出黄色的感叹号窗口，提示无法识别的USB设备。然后我在官网上下载了相应驱动<A href="https://support.hp.com/cn-zh/drivers/hp-laserjet-1020-printer-series/439423" target="_blank" rel="noopener">https://support.hp.com/cn-zh/drivers/hp-laserjet-1020-printer-series/439423</A>&nbsp;尝试了里面的“添加另一台打印机”和“修复”两个选项，都没什么用。请问这个问题怎么解决？</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="截图01.png" style="width: 356px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128812i54BF3BE4D999A65A/image-size/medium?v=v2&amp;px=400" role="button" title="截图01.png" alt="截图01.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="截图02.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128811i65C093DCEFFE9BB5/image-size/medium?v=v2&amp;px=400" role="button" title="截图02.png" alt="截图02.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="截图03.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128810iF152D0908CFD2D44/image-size/medium?v=v2&amp;px=400" role="button" title="截图03.png" alt="截图03.png" /></span></P> Thu, 13 Nov 2025 03:27:06 GMT hzyzy123 2025-11-13T03:27:06Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/Laser-Jet-1020-plus-da-yin-ji-wu-fa-shi-bie-deUSB-she-bei-win10xi-tong/m-p/1368325#M96024 <P>不知道怎么搞的，现在一插上USB线就跳出黄色的感叹号窗口，提示无法识别的USB设备。然后我在官网上下载了相应驱动<A href="https://support.hp.com/cn-zh/drivers/hp-laserjet-1020-printer-series/439423" target="_blank" rel="noopener">https://support.hp.com/cn-zh/drivers/hp-laserjet-1020-printer-series/439423</A>&nbsp;尝试了里面的“添加另一台打印机”和“修复”两个选项，都没什么用。请问这个问题怎么解决？</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="截图01.png" style="width: 356px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128812i54BF3BE4D999A65A/image-size/medium?v=v2&amp;px=400" role="button" title="截图01.png" alt="截图01.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="截图02.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128811i65C093DCEFFE9BB5/image-size/medium?v=v2&amp;px=400" role="button" title="截图02.png" alt="截图02.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="截图03.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/128810iF152D0908CFD2D44/image-size/medium?v=v2&amp;px=400" role="button" title="截图03.png" alt="截图03.png" /></span></P> Thu, 13 Nov 2025 03:27:06 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/Laser-Jet-1020-plus-da-yin-ji-wu-fa-shi-bie-deUSB-she-bei-win10xi-tong/m-p/1368325#M96024 hzyzy123 2025-11-13T03:27:06Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/Laser-Jet-1020-plus-da-yin-ji-wu-fa-shi-bie-deUSB-she-bei-win10xi-tong/m-p/1368338#M96025 <P>usb线换到其它电脑上看看能不能识别，排除下是线的问题还是电脑系统问题</P> Thu, 13 Nov 2025 05:24:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/Laser-Jet-1020-plus-da-yin-ji-wu-fa-shi-bie-deUSB-she-bei-win10xi-tong/m-p/1368338#M96025 荟智怡 2025-11-13T05:24:40Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/Laser-Jet-1020-plus-da-yin-ji-wu-fa-shi-bie-deUSB-she-bei-win10xi-tong/m-p/1368433#M96029 <P>我将打印机用USB连接到另一台笔记本电脑上（win7系统），发现还是提示无法识别的USB设备。这样是不是代表着USB连接线可能有问题？打印机刚买来的时候是能连电脑打印的，后面突然不行了</P> Fri, 14 Nov 2025 02:31:57 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/Laser-Jet-1020-plus-da-yin-ji-wu-fa-shi-bie-deUSB-she-bei-win10xi-tong/m-p/1368433#M96029 hzyzy123 2025-11-14T02:31:57Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/Laser-Jet-1020-plus-da-yin-ji-wu-fa-shi-bie-deUSB-she-bei-win10xi-tong/m-p/1368727#M96047 <P>您好</P> <P>建议更换一条长度小于1.5米的usb线重新测试。</P> <P>如果换线换电脑无效，可能是打印机接口板出现故障，建议联系当地维修中心具体检测打印机。</P> <P>建议联系维修中心具体检测一下，这是维修中心查询链接：<A href="https://support.hp.com/cn-zh/document/c04570895" target="_blank">https://support.hp.com/cn-zh/document/c04570895</A><BR />给您带来不带，敬请谅解。</P> Mon, 17 Nov 2025 06:16:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/Laser-Jet-1020-plus-da-yin-ji-wu-fa-shi-bie-deUSB-she-bei-win10xi-tong/m-p/1368727#M96047 双鱼座鲨鱼 2025-11-17T06:16:33Z