https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-jia-shiHP-DeskJet-Ink-Advantage-2677-xian-zai-zhi-neng-sao-miao-wu-fa-da-yin/m-p/1371401#M96231 <P>我家是HP DeskJet Ink Advantage 2677 ，昨天打印报错，删除打印机后准备重新安装，但是现在HP SMART上打印机显示未安装，驱动上也找不到，电脑上能找到但是只能扫描无法打印<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ_1765466900243.png" style="width: 490px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129660iA104286B8ABA90F6/image-size/large?v=v2&amp;px=999" role="button" title="QQ_1765466900243.png" alt="QQ_1765466900243.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ_1765466856493.png" style="width: 763px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129661iC829FE2712AD14D7/image-size/large?v=v2&amp;px=999" role="button" title="QQ_1765466856493.png" alt="QQ_1765466856493.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="d88a685f-abc2-4d11-9706-a1eb4cd09f36.png" style="width: 752px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129662iE6CB8E3FB4A705C0/image-size/large?v=v2&amp;px=999" role="button" title="d88a685f-abc2-4d11-9706-a1eb4cd09f36.png" alt="d88a685f-abc2-4d11-9706-a1eb4cd09f36.png" /></span></P> Thu, 11 Dec 2025 15:30:49 GMT 板砖王之怒5277 2025-12-11T15:30:49Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-jia-shiHP-DeskJet-Ink-Advantage-2677-xian-zai-zhi-neng-sao-miao-wu-fa-da-yin/m-p/1371401#M96231 <P>我家是HP DeskJet Ink Advantage 2677 ，昨天打印报错，删除打印机后准备重新安装，但是现在HP SMART上打印机显示未安装，驱动上也找不到，电脑上能找到但是只能扫描无法打印<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ_1765466900243.png" style="width: 490px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129660iA104286B8ABA90F6/image-size/large?v=v2&amp;px=999" role="button" title="QQ_1765466900243.png" alt="QQ_1765466900243.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="QQ_1765466856493.png" style="width: 763px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129661iC829FE2712AD14D7/image-size/large?v=v2&amp;px=999" role="button" title="QQ_1765466856493.png" alt="QQ_1765466856493.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="d88a685f-abc2-4d11-9706-a1eb4cd09f36.png" style="width: 752px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129662iE6CB8E3FB4A705C0/image-size/large?v=v2&amp;px=999" role="button" title="d88a685f-abc2-4d11-9706-a1eb4cd09f36.png" alt="d88a685f-abc2-4d11-9706-a1eb4cd09f36.png" /></span></P> Thu, 11 Dec 2025 15:30:49 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-jia-shiHP-DeskJet-Ink-Advantage-2677-xian-zai-zhi-neng-sao-miao-wu-fa-da-yin/m-p/1371401#M96231 板砖王之怒5277 2025-12-11T15:30:49Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-jia-shiHP-DeskJet-Ink-Advantage-2677-xian-zai-zhi-neng-sao-miao-wu-fa-da-yin/m-p/1371411#M96233 <P>您好</P> <P>打印机和电脑通过usb方式连接好后，请打开打印机，并等待打印机就绪。</P> <P>操作1 ：</P> <P>请在电脑上打开设备管理器，点击：通用串行总线控制器。</P> <P>确认其中是否能找到与打印机相关的选项，例如：usb打印支持/打印机型号...</P> <P>请截图并发图片给我。</P> <P>操作2：</P> <P>请在电脑上打开控制面板--设备和打印机--找到打印机图标。</P> <P>双击打印机图标--查看正在打印的任务--打印机。</P> <P>如果脱机使用打印机前面有√号，需要将其取消。</P> <P>以上操作过程请截图发图片给我，以便确认问题，谢谢。</P> Fri, 12 Dec 2025 01:20:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-jia-shiHP-DeskJet-Ink-Advantage-2677-xian-zai-zhi-neng-sao-miao-wu-fa-da-yin/m-p/1371411#M96233 双鱼座鲨鱼 2025-12-12T01:20:40Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-jia-shiHP-DeskJet-Ink-Advantage-2677-xian-zai-zhi-neng-sao-miao-wu-fa-da-yin/m-p/1371498#M96236 <P>串口能找到2600，但是连不上；没有打印任务<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="串行.png" style="width: 548px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129689iE8D652DCABEB14ED/image-size/large?v=v2&amp;px=999" role="button" title="串行.png" alt="串行.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="打印机.png" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129690i924EA2D8477C72F6/image-size/large?v=v2&amp;px=999" role="button" title="打印机.png" alt="打印机.png" /></span></P> Fri, 12 Dec 2025 10:12:33 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-jia-shiHP-DeskJet-Ink-Advantage-2677-xian-zai-zhi-neng-sao-miao-wu-fa-da-yin/m-p/1371498#M96236 板砖王之怒5277 2025-12-12T10:12:33Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-jia-shiHP-DeskJet-Ink-Advantage-2677-xian-zai-zhi-neng-sao-miao-wu-fa-da-yin/m-p/1371640#M96257 <P>您好</P> <P>如图：</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="_0-1765763777534.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129722iA847E6511E992973/image-size/medium?v=v2&amp;px=400" role="button" title="_0-1765763777534.png" alt="_0-1765763777534.png" /></span></P> <P>请右击deskjet2600打印机，设置为默认打印机。</P> <P>然后再重新测试打印，谢谢。</P> <P>&nbsp;</P> Mon, 15 Dec 2025 01:57:08 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-jia-shiHP-DeskJet-Ink-Advantage-2677-xian-zai-zhi-neng-sao-miao-wu-fa-da-yin/m-p/1371640#M96257 双鱼座鲨鱼 2025-12-15T01:57:08Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-jia-shiHP-DeskJet-Ink-Advantage-2677-xian-zai-zhi-neng-sao-miao-wu-fa-da-yin/m-p/1371827#M96261 <P>无法选取为默认打印机<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="无法选取.JPG" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129783iD45D84AA5AE10835/image-size/large?v=v2&amp;px=999" role="button" title="无法选取.JPG" alt="无法选取.JPG" /></span></P> Mon, 15 Dec 2025 12:11:47 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-jia-shiHP-DeskJet-Ink-Advantage-2677-xian-zai-zhi-neng-sao-miao-wu-fa-da-yin/m-p/1371827#M96261 板砖王之怒5277 2025-12-15T12:11:47Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-jia-shiHP-DeskJet-Ink-Advantage-2677-xian-zai-zhi-neng-sao-miao-wu-fa-da-yin/m-p/1371851#M96262 <P>您好</P> <P>感谢配合。</P> <P>从图片来看，当前打印机驱动安装不完整。</P> <P>请重新下载并安装<SPAN>HP DeskJet Ink Advantage 2677 多功能一体打印机完整版驱动：</SPAN></P> <P><A href="https://ftp.hp.com/pub/softlib/software13/printers/DJ2600/Full_Webpack-43.4.2486-DJ2600_Full_Webpack.exe" target="_blank">https://ftp.hp.com/pub/softlib/software13/printers/DJ2600/Full_Webpack-43.4.2486-DJ2600_Full_Webpack.exe</A></P> <P>安装过程中遇到问题，请及时追问。</P> <P>完成安装后，请重新测试打印，谢谢。</P> <P>&nbsp;</P> Tue, 16 Dec 2025 02:09:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-jia-shiHP-DeskJet-Ink-Advantage-2677-xian-zai-zhi-neng-sao-miao-wu-fa-da-yin/m-p/1371851#M96262 双鱼座鲨鱼 2025-12-16T02:09:31Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-jia-shiHP-DeskJet-Ink-Advantage-2677-xian-zai-zhi-neng-sao-miao-wu-fa-da-yin/m-p/1372073#M96281 <P>有这驱动，也安装了这个驱动，但是就是找不到打印机<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="打印机驱动.png" style="width: 323px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129858i4B47CC39C89FC088/image-size/large?v=v2&amp;px=999" role="button" title="打印机驱动.png" alt="打印机驱动.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="打印机驱动2.png" style="width: 785px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129860i7F1381FA01C4342A/image-size/large?v=v2&amp;px=999" role="button" title="打印机驱动2.png" alt="打印机驱动2.png" /></span></P> Wed, 17 Dec 2025 11:47:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-jia-shiHP-DeskJet-Ink-Advantage-2677-xian-zai-zhi-neng-sao-miao-wu-fa-da-yin/m-p/1372073#M96281 板砖王之怒5277 2025-12-17T11:47:34Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-jia-shiHP-DeskJet-Ink-Advantage-2677-xian-zai-zhi-neng-sao-miao-wu-fa-da-yin/m-p/1372097#M96286 <P>您好</P> <P>如下图：</P> <P>请选择稍后再连接设备。</P> <P>2600打印机驱动安装完成后，请重新到电脑的控制面板--设备和打印机中找到2600打印机图标。</P> <P>右击它--打印机属性--端口。</P> <P>选择usb类型的端口，应用--确定。</P> <P>然后再重新测试打印，谢谢。</P> Thu, 18 Dec 2025 01:26:08 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-jia-shiHP-DeskJet-Ink-Advantage-2677-xian-zai-zhi-neng-sao-miao-wu-fa-da-yin/m-p/1372097#M96286 双鱼座鲨鱼 2025-12-18T01:26:08Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-jia-shiHP-DeskJet-Ink-Advantage-2677-xian-zai-zhi-neng-sao-miao-wu-fa-da-yin/m-p/1372166#M96289 <P>没有打印机属性这选项，只有扫描属性，直接点属性也没有找到可以选择USB接口的选项<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="图1.JPG" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129881i075554ED14155EA4/image-size/large?v=v2&amp;px=999" role="button" title="图1.JPG" alt="图1.JPG" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="图2.png" style="width: 465px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129882i37E1628FF4163ECA/image-size/large?v=v2&amp;px=999" role="button" title="图2.png" alt="图2.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="图3.png" style="width: 465px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/129883i1A546BC726B65213/image-size/large?v=v2&amp;px=999" role="button" title="图3.png" alt="图3.png" /></span></P> Thu, 18 Dec 2025 11:59:28 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-jia-shiHP-DeskJet-Ink-Advantage-2677-xian-zai-zhi-neng-sao-miao-wu-fa-da-yin/m-p/1372166#M96289 板砖王之怒5277 2025-12-18T11:59:28Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-jia-shiHP-DeskJet-Ink-Advantage-2677-xian-zai-zhi-neng-sao-miao-wu-fa-da-yin/m-p/1372171#M96290 <P>您好</P> <P>目前来看打印机驱动安装仍不完整。</P> <P>建议将打印机连接到电脑的其它usb端口，重启打印机，重启电脑，再重新安装打印机完整版驱动测试。</P> <P>注：usb线长一定不要超过1.5米，谢谢。</P> Thu, 18 Dec 2025 12:23:07 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-jia-shiHP-DeskJet-Ink-Advantage-2677-xian-zai-zhi-neng-sao-miao-wu-fa-da-yin/m-p/1372171#M96290 双鱼座鲨鱼 2025-12-18T12:23:07Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-jia-shiHP-DeskJet-Ink-Advantage-2677-xian-zai-zhi-neng-sao-miao-wu-fa-da-yin/m-p/1372224#M96302 <P>这台电脑有6个usb接口，都试过了，不行。我换了一台电脑可以正常使用打印机。驱动之前就安装好了，只是因为之前打印报错就把打印机删了重新查找的，但是只打印机查找到了之后只能使用扫描功能，不能使用打印功能，重新安装驱动也安装不了</P> Fri, 19 Dec 2025 01:11:24 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-jia-shiHP-DeskJet-Ink-Advantage-2677-xian-zai-zhi-neng-sao-miao-wu-fa-da-yin/m-p/1372224#M96302 板砖王之怒5277 2025-12-19T01:11:24Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-jia-shiHP-DeskJet-Ink-Advantage-2677-xian-zai-zhi-neng-sao-miao-wu-fa-da-yin/m-p/1372243#M96303 <P>您好<BR />您可以通过hp deskjet 1000驱动替换的方式测试一下。<BR />方法：<BR />1 下载 hp deskjet 1000 驱动并解压<BR />2 在电脑上打开 设备和打印机-添加打印机-我需要的打印机未被列出-手动添加-选择usb端口-下一步-从磁盘安装-浏览-找到解压好的文件夹（选择任意一个*.inf文件）安装即可。</P> <P><A href="https://ftp.hp.com/pub/softlib/software12/COL34557/dj-109016-3/Full_Webpack-1325-DJ1000_J110_Full_Webpack.exe" target="_blank">https://ftp.hp.com/pub/softlib/software12/COL34557/dj-109016-3/Full_Webpack-1325-DJ1000_J110_Full_Webpack.exe</A></P> Fri, 19 Dec 2025 02:43:31 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-jia-shiHP-DeskJet-Ink-Advantage-2677-xian-zai-zhi-neng-sao-miao-wu-fa-da-yin/m-p/1372243#M96303 双鱼座鲨鱼 2025-12-19T02:43:31Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-jia-shiHP-DeskJet-Ink-Advantage-2677-xian-zai-zhi-neng-sao-miao-wu-fa-da-yin/m-p/1372245#M96304 <P>1000也试过了，也是卡在usb接口找不到打印机，然后完成驱动也是一样的问题</P> Fri, 19 Dec 2025 02:52:05 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-jia-shiHP-DeskJet-Ink-Advantage-2677-xian-zai-zhi-neng-sao-miao-wu-fa-da-yin/m-p/1372245#M96304 板砖王之怒5277 2025-12-19T02:52:05Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-jia-shiHP-DeskJet-Ink-Advantage-2677-xian-zai-zhi-neng-sao-miao-wu-fa-da-yin/m-p/1372639#M96348 <P>您好</P> <P>安装dj1000驱动时，需要在控制面板--设备和打印机中手动添加打印机。</P> <P>不能双击运行dj1000驱动，谢谢。</P> Mon, 22 Dec 2025 08:39:42 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/wo-jia-shiHP-DeskJet-Ink-Advantage-2677-xian-zai-zhi-neng-sao-miao-wu-fa-da-yin/m-p/1372639#M96348 双鱼座鲨鱼 2025-12-22T08:39:42Z