https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10-an-zhuangcolor-LaserJet-Pro-MFP-M180n-qu-dong-shi-zhong-shihp-easy-start-an-zhuang-bu-shang/m-p/1374222#M96428 <P>安装的时候到hp easy start就提示系统更新错误了，然后下面进行不了。如果关闭，就下面的图示一样，打印机图标是虚的。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="wyhlany_0-1767497652976.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/130629iE2313D0B75FE46A6/image-size/medium?v=v2&amp;px=400" role="button" title="wyhlany_0-1767497652976.png" alt="wyhlany_0-1767497652976.png" /></span></P><P>安装上以后打印机显示是脱机，即使不脱机，点打印也没反应，或者打印机屏幕上显示er 04。怎么解决</P> Sun, 04 Jan 2026 03:37:02 GMT wyhlany 2026-01-04T03:37:02Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10-an-zhuangcolor-LaserJet-Pro-MFP-M180n-qu-dong-shi-zhong-shihp-easy-start-an-zhuang-bu-shang/m-p/1374222#M96428 <P>安装的时候到hp easy start就提示系统更新错误了，然后下面进行不了。如果关闭，就下面的图示一样，打印机图标是虚的。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="wyhlany_0-1767497652976.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/130629iE2313D0B75FE46A6/image-size/medium?v=v2&amp;px=400" role="button" title="wyhlany_0-1767497652976.png" alt="wyhlany_0-1767497652976.png" /></span></P><P>安装上以后打印机显示是脱机，即使不脱机，点打印也没反应，或者打印机屏幕上显示er 04。怎么解决</P> Sun, 04 Jan 2026 03:37:02 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10-an-zhuangcolor-LaserJet-Pro-MFP-M180n-qu-dong-shi-zhong-shihp-easy-start-an-zhuang-bu-shang/m-p/1374222#M96428 wyhlany 2026-01-04T03:37:02Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10-an-zhuangcolor-LaserJet-Pro-MFP-M180n-qu-dong-shi-zhong-shihp-easy-start-an-zhuang-bu-shang/m-p/1374231#M96429 <P>您好</P> <P><SPAN>打印机屏幕上显示er 04主要和卡纸有关，请检查打印机内部是否存在卡纸或其它异物。</SPAN></P> <P><SPAN>同时，请删除电脑上已经安装的打印机驱动及软件。</SPAN></P> <P><SPAN>重启电脑</SPAN></P> <P><SPAN>重新下载并安装：</SPAN></P> <P><A href="https://ftp.hp.com/pub/softlib/software13/printers/LJ/M178-M181/Full_Webpack-44.11.2787-LJM178-M181_UW_3_1_Full_Webpack.exe" target="_blank">https://ftp.hp.com/pub/softlib/software13/printers/LJ/M178-M181/Full_Webpack-44.11.2787-LJM178-M181_UW_3_1_Full_Webpack.exe</A>&nbsp;</P> <P>然后再重新测试打印。</P> <P>安装过程中遇到问题，请及时追问，谢谢。</P> Sun, 04 Jan 2026 04:51:09 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10-an-zhuangcolor-LaserJet-Pro-MFP-M180n-qu-dong-shi-zhong-shihp-easy-start-an-zhuang-bu-shang/m-p/1374231#M96429 双鱼座鲨鱼 2026-01-04T04:51:09Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10-an-zhuangcolor-LaserJet-Pro-MFP-M180n-qu-dong-shi-zhong-shihp-easy-start-an-zhuang-bu-shang/m-p/1374240#M96430 <P>好的，我检查一下看看，等下来反馈</P> Sun, 04 Jan 2026 05:44:25 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10-an-zhuangcolor-LaserJet-Pro-MFP-M180n-qu-dong-shi-zhong-shihp-easy-start-an-zhuang-bu-shang/m-p/1374240#M96430 wyhlany 2026-01-04T05:44:25Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10-an-zhuangcolor-LaserJet-Pro-MFP-M180n-qu-dong-shi-zhong-shihp-easy-start-an-zhuang-bu-shang/m-p/1374241#M96431 <P>期待反馈。</P> <P>注：安装打印机完整版驱动，其中包含hp smart和所有应用。</P> <P>&nbsp;</P> Sun, 04 Jan 2026 05:47:34 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10-an-zhuangcolor-LaserJet-Pro-MFP-M180n-qu-dong-shi-zhong-shihp-easy-start-an-zhuang-bu-shang/m-p/1374241#M96431 双鱼座鲨鱼 2026-01-04T05:47:34Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10-an-zhuangcolor-LaserJet-Pro-MFP-M180n-qu-dong-shi-zhong-shihp-easy-start-an-zhuang-bu-shang/m-p/1374247#M96432 <P>都检查了一遍，没发现卡纸或异物，重新安装了驱动，到这里点安装hp easy start 没反应，直接关闭可以吗？</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="wyhlany_0-1767507474070.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/130633iC57049EE27B27639/image-size/medium?v=v2&amp;px=400" role="button" title="wyhlany_0-1767507474070.png" alt="wyhlany_0-1767507474070.png" /></span></P><P>&nbsp;</P> Sun, 04 Jan 2026 06:19:40 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10-an-zhuangcolor-LaserJet-Pro-MFP-M180n-qu-dong-shi-zhong-shihp-easy-start-an-zhuang-bu-shang/m-p/1374247#M96432 wyhlany 2026-01-04T06:19:40Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10-an-zhuangcolor-LaserJet-Pro-MFP-M180n-qu-dong-shi-zhong-shihp-easy-start-an-zhuang-bu-shang/m-p/1374248#M96433 <P>您好</P> <P>关闭即可。</P> <P>请测试打印和扫描，操作过程中遇到问题，请及时追问，谢谢。</P> Sun, 04 Jan 2026 06:24:51 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10-an-zhuangcolor-LaserJet-Pro-MFP-M180n-qu-dong-shi-zhong-shihp-easy-start-an-zhuang-bu-shang/m-p/1374248#M96433 双鱼座鲨鱼 2026-01-04T06:24:51Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10-an-zhuangcolor-LaserJet-Pro-MFP-M180n-qu-dong-shi-zhong-shihp-easy-start-an-zhuang-bu-shang/m-p/1374252#M96434 <P>hp smart 安装不上，提示没有正确更新。</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="wyhlany_0-1767508046260.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/130634i8C5EBEFF98B91E40/image-size/medium?v=v2&amp;px=400" role="button" title="wyhlany_0-1767508046260.png" alt="wyhlany_0-1767508046260.png" /></span></P><P>&nbsp;</P> Sun, 04 Jan 2026 06:27:55 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10-an-zhuangcolor-LaserJet-Pro-MFP-M180n-qu-dong-shi-zhong-shihp-easy-start-an-zhuang-bu-shang/m-p/1374252#M96434 wyhlany 2026-01-04T06:27:55Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10-an-zhuangcolor-LaserJet-Pro-MFP-M180n-qu-dong-shi-zhong-shihp-easy-start-an-zhuang-bu-shang/m-p/1374287#M96435 <P>谢谢，解决了，虽然没看到卡纸，但是检查一番，重新安装驱动之后，打印机好使了</P> Sun, 04 Jan 2026 07:25:50 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10-an-zhuangcolor-LaserJet-Pro-MFP-M180n-qu-dong-shi-zhong-shihp-easy-start-an-zhuang-bu-shang/m-p/1374287#M96435 wyhlany 2026-01-04T07:25:50Z https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10-an-zhuangcolor-LaserJet-Pro-MFP-M180n-qu-dong-shi-zhong-shihp-easy-start-an-zhuang-bu-shang/m-p/1374288#M96436 <P>感谢反馈，感谢配合，感谢采纳！</P> Sun, 04 Jan 2026 07:36:35 GMT https://h30471.www3.hp.com/t5/da-yin-ji-an-zhuang-wen-ti/win10-an-zhuangcolor-LaserJet-Pro-MFP-M180n-qu-dong-shi-zhong-shihp-easy-start-an-zhuang-bu-shang/m-p/1374288#M96436 双鱼座鲨鱼 2026-01-04T07:36:35Z