https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-mei-you-sheng-yin-le-xian-shi-wei-an-zhuang-yin-pin-she-bei/m-p/824337#M361971 <P>您好，我的笔记本没有声音了，右下角的小喇叭图标有一把小红叉，显示未安装任何音频设备，之后在官网安装了最新的声卡驱动仍然没用，并且在设备管理器中无法找到扬声器这个设备，请教解决方案，非常感谢！</P> Thu, 06 Apr 2017 16:19:46 GMT Leon_freya 2017-04-06T16:19:46Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-mei-you-sheng-yin-le-xian-shi-wei-an-zhuang-yin-pin-she-bei/m-p/824337#M361971 <P>您好，我的笔记本没有声音了，右下角的小喇叭图标有一把小红叉，显示未安装任何音频设备，之后在官网安装了最新的声卡驱动仍然没用，并且在设备管理器中无法找到扬声器这个设备，请教解决方案，非常感谢！</P> Thu, 06 Apr 2017 16:19:46 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-mei-you-sheng-yin-le-xian-shi-wei-an-zhuang-yin-pin-she-bei/m-p/824337#M361971 Leon_freya 2017-04-06T16:19:46Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-mei-you-sheng-yin-le-xian-shi-wei-an-zhuang-yin-pin-she-bei/m-p/824338#M361972 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/98518">@Leon_freya</a> 已写：<BR /><P>您好，我的笔记本没有声音了，右下角的小喇叭图标有一把小红叉，显示未安装任何音频设备，之后在官网安装了最新的声卡驱动仍然没用，并且在设备管理器中无法找到扬声器这个设备，请教解决方案，非常感谢！</P><HR /></BLOCKQUOTE><P>看下设备管理器中能否找到声音视频和游戏控制器，里面有没有声卡设备，如果没有，释放静电，恢复BIOS试下</P><P>&nbsp;</P><P>&nbsp;</P><P>1.关机断电后，移除电池，电源和外接设备，长按电源按钮15秒，释放静电<BR />2.开机点击F10，进入BIOS界面后，点击F9，选择YES，再次点击F10，选择YES，恢复BIOS默认设置</P><P>&nbsp;</P><P>如果设置之后依旧无效，建议联系当地服务中心检测硬件，服务中心位置和联系方式可以通过这个链接查询到</P><P><A href="https://support.hp.com/cn-zh/document/c04570895" target="_self">https://support.hp.com/cn-zh/document/c04570895</A></P><P>&nbsp;</P> Thu, 06 Apr 2017 23:25:06 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-mei-you-sheng-yin-le-xian-shi-wei-an-zhuang-yin-pin-she-bei/m-p/824338#M361972 坏坏的笑 2017-04-06T23:25:06Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-mei-you-sheng-yin-le-xian-shi-wei-an-zhuang-yin-pin-she-bei/m-p/824343#M361977 <P>这个电脑是电池在内部，无法拆卸的，在设备管理器中也没发现声音视频和游戏控制器，没有声音通过恢复默认的BIOS就可以修复是吗？谢谢！</P> Fri, 07 Apr 2017 01:09:04 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-mei-you-sheng-yin-le-xian-shi-wei-an-zhuang-yin-pin-she-bei/m-p/824343#M361977 Leon_freya 2017-04-07T01:09:04Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-mei-you-sheng-yin-le-xian-shi-wei-an-zhuang-yin-pin-she-bei/m-p/824347#M361979 <P>先恢复一下BIOS 默认设置再看看，这个操作没有”后遗症“。</P> Fri, 07 Apr 2017 01:45:47 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-mei-you-sheng-yin-le-xian-shi-wei-an-zhuang-yin-pin-she-bei/m-p/824347#M361979 WDH 2017-04-07T01:45:47Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-mei-you-sheng-yin-le-xian-shi-wei-an-zhuang-yin-pin-she-bei/m-p/824394#M361999 <P><SPAN style="background-color: inherit; color: #000000; font-family: 'Microsoft YaHei', STXihei; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;">下载安装声卡驱动&nbsp;</SPAN><SPAN style="background-color: inherit; color: #000000; font-family: 'Microsoft YaHei', STXihei; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;"><A href="ftp://ftp.hp.com/pub/softpaq/sp78501-79000/sp78936.exe" target="_blank">ftp://ftp.hp.com/pub/softpaq/sp78501-79000/sp78936.exe</A></SPAN><SPAN style="background-color: inherit; color: #000000; font-family: 'Microsoft YaHei', STXihei; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration-style: initial; text-decoration-color: initial;">&nbsp;，安装过程中需要两次重启，才能完成安装，请注意声卡驱动的安装提示。</SPAN></P> Fri, 07 Apr 2017 07:28:03 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-mei-you-sheng-yin-le-xian-shi-wei-an-zhuang-yin-pin-she-bei/m-p/824394#M361999 548851818 2017-04-07T07:28:03Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-mei-you-sheng-yin-le-xian-shi-wei-an-zhuang-yin-pin-she-bei/m-p/824401#M362003 <P>请问这个驱动是和电脑型号对应的不？另外我昨天安装声卡驱动的时候只有提示一次重启呢，请问这是怎么回事呢？</P> Fri, 07 Apr 2017 07:43:27 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-mei-you-sheng-yin-le-xian-shi-wei-an-zhuang-yin-pin-she-bei/m-p/824401#M362003 Leon_freya 2017-04-07T07:43:27Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-mei-you-sheng-yin-le-xian-shi-wei-an-zhuang-yin-pin-she-bei/m-p/824403#M362004 <P>另外我昨天安装的声卡驱动和您推荐的这个不一致，所以想问问您！</P> Fri, 07 Apr 2017 07:44:46 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-mei-you-sheng-yin-le-xian-shi-wei-an-zhuang-yin-pin-she-bei/m-p/824403#M362004 Leon_freya 2017-04-07T07:44:46Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-mei-you-sheng-yin-le-xian-shi-wei-an-zhuang-yin-pin-she-bei/m-p/825092#M362243 <P>驱动没有问题，正常安装即可</P> Thu, 13 Apr 2017 05:53:50 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dian-nao-mei-you-sheng-yin-le-xian-shi-wei-an-zhuang-yin-pin-she-bei/m-p/825092#M362243 坏坏的笑 2017-04-13T05:53:50Z