https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/830-G5bi-ji-ben-dian-nao-chu-mo-ban-you-jian-shi-ling/m-p/886820#M382931 <P>请问830&nbsp;G5笔记本电脑触摸板右键失灵，官网上重装了驱动也是一样，这个是什么原因呢，只有一个键失灵</P> Fri, 10 Aug 2018 09:08:04 GMT xu-xujy 2018-08-10T09:08:04Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/830-G5bi-ji-ben-dian-nao-chu-mo-ban-you-jian-shi-ling/m-p/886820#M382931 <P>请问830&nbsp;G5笔记本电脑触摸板右键失灵，官网上重装了驱动也是一样，这个是什么原因呢，只有一个键失灵</P> Fri, 10 Aug 2018 09:08:04 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/830-G5bi-ji-ben-dian-nao-chu-mo-ban-you-jian-shi-ling/m-p/886820#M382931 xu-xujy 2018-08-10T09:08:04Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/830-G5bi-ji-ben-dian-nao-chu-mo-ban-you-jian-shi-ling/m-p/886828#M382936 <P>用HP UEFI诊断工具测试硬件是否存在故障</P><P>&nbsp;</P><P>开机按F2，先看到如下画面</P><P>&nbsp;<SPAN><IMG alt="语言选择 UEFI" src="http://support.hp.com/doc-images/929/c04240223.jpg" border="0" /></SPAN></P><P>&nbsp;</P><P>在菜单中选择语言，选择组件测试-鼠标还是指针，有个测试要按住右键做拖放测试的，如果做不了，就是硬件坏。</P> Fri, 10 Aug 2018 09:15:13 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/830-G5bi-ji-ben-dian-nao-chu-mo-ban-you-jian-shi-ling/m-p/886828#M382936 y2kim 2018-08-10T09:15:13Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/830-G5bi-ji-ben-dian-nao-chu-mo-ban-you-jian-shi-ling/m-p/886831#M382937 <P>工程师，您好，这台电脑预装操作系统估计不在了，被重装了日文版的操作系统，F2进去是这样的，是黑色底的那个版本，要怎样测试呢<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="微信图片_20180810172127.jpg" style="width: 338px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/30551iF19911CB9F2BB49C/image-size/large?v=v2&amp;px=999" role="button" title="微信图片_20180810172127.jpg" alt="微信图片_20180810172127.jpg" /></span></P> Fri, 10 Aug 2018 09:21:49 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/830-G5bi-ji-ben-dian-nao-chu-mo-ban-you-jian-shi-ling/m-p/886831#M382937 xu-xujy 2018-08-10T09:21:49Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/830-G5bi-ji-ben-dian-nao-chu-mo-ban-you-jian-shi-ling/m-p/886833#M382939 <P>我说的那个诊断功能，可以重新制作，可以装在硬盘上，可以装在USB上。</P><P>&nbsp;</P><P>&nbsp;</P><P><A href="http://h30318.www3.hp.com/pub/softpaq/sp88501-89000/sp88758.exe" target="_blank">http://h30318.www3.hp.com/pub/softpaq/sp88501-89000/sp88758.exe</A></P><P>按照画面提示操作。运行安装好诊断功能，开机按F2</P> Fri, 10 Aug 2018 09:28:28 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/830-G5bi-ji-ben-dian-nao-chu-mo-ban-you-jian-shi-ling/m-p/886833#M382939 y2kim 2018-08-10T09:28:28Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/830-G5bi-ji-ben-dian-nao-chu-mo-ban-you-jian-shi-ling/m-p/886918#M382979 <P>请确认一下是触摸板上方的右键功能，还是触摸板右下角的右键功能。</P><P>.</P><P>.</P><P>触摸板上方的两个按键实际上是与指点杆匹配的。</P> Sat, 11 Aug 2018 08:05:59 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/830-G5bi-ji-ben-dian-nao-chu-mo-ban-you-jian-shi-ling/m-p/886918#M382979 548851818 2018-08-11T08:05:59Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/830-G5bi-ji-ben-dian-nao-chu-mo-ban-you-jian-shi-ling/m-p/887051#M383015 <P>工程师，你好，是触摸板上方的右键</P> Mon, 13 Aug 2018 00:59:16 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/830-G5bi-ji-ben-dian-nao-chu-mo-ban-you-jian-shi-ling/m-p/887051#M383015 xu-xujy 2018-08-13T00:59:16Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/830-G5bi-ji-ben-dian-nao-chu-mo-ban-you-jian-shi-ling/m-p/887836#M383255 <P><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/8591">@548851818</a></P> <P>请帮忙~</P> Fri, 17 Aug 2018 05:04:27 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/830-G5bi-ji-ben-dian-nao-chu-mo-ban-you-jian-shi-ling/m-p/887836#M383255 KongL 2018-08-17T05:04:27Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/830-G5bi-ji-ben-dian-nao-chu-mo-ban-you-jian-shi-ling/m-p/888180#M383367 <P>十分感谢几位工程师的详细解答，F2触摸板检测完成不了，已经送到维修站处理了，只不过那边现在还没检测出问题原因，换了触摸板以及触摸线控制板备件也不行，只能再等等</P> Mon, 20 Aug 2018 08:15:17 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/830-G5bi-ji-ben-dian-nao-chu-mo-ban-you-jian-shi-ling/m-p/888180#M383367 xu-xujy 2018-08-20T08:15:17Z