https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/yin-pin-shi-xiao-an-zhao-guan-fang-gei-de-jie-jue-ban-fa-hai-shi-bu-xing/m-p/895868#M385906 <P>按照官方给的解决办法，没有找到第6步中的realtek，也没有 “显示兼容硬件“打勾的选项，（想上传图片发现上传不了，说图片有问题。。。）</P> Fri, 12 Oct 2018 01:20:59 GMT 小晨 2018-10-12T01:20:59Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/yin-pin-shi-xiao-an-zhao-guan-fang-gei-de-jie-jue-ban-fa-hai-shi-bu-xing/m-p/895868#M385906 <P>按照官方给的解决办法，没有找到第6步中的realtek，也没有 “显示兼容硬件“打勾的选项，（想上传图片发现上传不了，说图片有问题。。。）</P> Fri, 12 Oct 2018 01:20:59 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/yin-pin-shi-xiao-an-zhao-guan-fang-gei-de-jie-jue-ban-fa-hai-shi-bu-xing/m-p/895868#M385906 小晨 2018-10-12T01:20:59Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/yin-pin-shi-xiao-an-zhao-guan-fang-gei-de-jie-jue-ban-fa-hai-shi-bu-xing/m-p/895915#M385922 <P>我也是啊，昨天提示更新关机后，今天就这样了</P> Fri, 12 Oct 2018 03:34:24 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/yin-pin-shi-xiao-an-zhao-guan-fang-gei-de-jie-jue-ban-fa-hai-shi-bu-xing/m-p/895915#M385922 叒衡 2018-10-12T03:34:24Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/yin-pin-shi-xiao-an-zhao-guan-fang-gei-de-jie-jue-ban-fa-hai-shi-bu-xing/m-p/896413#M386094 <P>您好：</P><P>如果没有显示 兼容硬件，就忽略，只要更新的驱动是 带SST的就行。</P><P>&nbsp;</P><P>微软已经停止音频更新了，这个有解决方案，目前考虑如下两个办法</P><P>1-优先更新微软的补丁：Windows updates KB4462919 and KB4464330 ：<A href="https://support.hp.com/us-en/document/c06166393" target="_blank">https://support.hp.com/us-en/document/c06166393</A> <A href="http://www.catalog.update.microsoft.com/Search.aspx?q=KB4462919" target="_blank">http://www.catalog.update.microsoft.com/Search.aspx?q=KB4462919</A> 可以搜索这两个补丁&nbsp;</P><P>2-如果还是无效，参考&nbsp;&nbsp;<A href="https://css.ext.hp.com/pps_wechat/premium/information_sub.html?timestamp=1539233484180&amp;id=22#" target="_blank">https://css.ext.hp.com/pps_wechat/premium/information_sub.html?timestamp=1539233484180&amp;id=22#</A></P><P>请务必按照图解的操作一步一步来操作，如果过程注意</P><P>如果设备管理器下面没有 Realtek High Definition Audio Driver 请查看其他设备intel High Definition Aduio 右键更新驱动程序</P><P>&nbsp;<A href="http://ftp.hp.com/pub/softpaq/sp89001-89500/sp89052.exe必须先安装，不论是不是安装成功" target="_blank">http://ftp.hp.com/pub/softpaq/sp89001-89500/sp89052.exe必须先安装，不论是不是安装成功</A></P><P>驱动务必安装&nbsp;&nbsp;Realtke High Definition Audio（SST）&nbsp;</P><P>如果设备驱动安装成功没有声音，请优先找 系统设备下 的&nbsp;英特尔（R）智音技术 卸载重新启动，如果无效，请重复手动安装步骤</P> Mon, 15 Oct 2018 06:07:22 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/yin-pin-shi-xiao-an-zhao-guan-fang-gei-de-jie-jue-ban-fa-hai-shi-bu-xing/m-p/896413#M386094 Chen-MF 2018-10-15T06:07:22Z