https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dai-gu-zhangID-huan-xin-dian-chi-zhi-hou-yi-ran-wu-fa-chong-dian/m-p/896748#M386170 <P>故障ID：&nbsp;U4R04C-8K0992-MFGGQ1-C0EV13</P><P>&nbsp;</P><P>之前依照论坛各位大大的建议更换了新电池，然而购买了新电池依然无法充电，重新测试一遍，这个是新的故障ID。</P><P>&nbsp;</P><P>请问依旧是电池的问题？</P> Wed, 17 Oct 2018 00:25:27 GMT nek 2018-10-17T00:25:27Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dai-gu-zhangID-huan-xin-dian-chi-zhi-hou-yi-ran-wu-fa-chong-dian/m-p/896748#M386170 <P>故障ID：&nbsp;U4R04C-8K0992-MFGGQ1-C0EV13</P><P>&nbsp;</P><P>之前依照论坛各位大大的建议更换了新电池，然而购买了新电池依然无法充电，重新测试一遍，这个是新的故障ID。</P><P>&nbsp;</P><P>请问依旧是电池的问题？</P> Wed, 17 Oct 2018 00:25:27 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dai-gu-zhangID-huan-xin-dian-chi-zhi-hou-yi-ran-wu-fa-chong-dian/m-p/896748#M386170 nek 2018-10-17T00:25:27Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dai-gu-zhangID-huan-xin-dian-chi-zhi-hou-yi-ran-wu-fa-chong-dian/m-p/896752#M386171 <P><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="1.png" style="width: 512px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/32046iCE3521BC3835D52C/image-size/large?v=v2&amp;px=999" role="button" title="1.png" alt="1.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="2.png" style="width: 509px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/32045i4368827CE50D97A0/image-size/large?v=v2&amp;px=999" role="button" title="2.png" alt="2.png" /></span></P><P>&nbsp;</P> Wed, 17 Oct 2018 00:27:57 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dai-gu-zhangID-huan-xin-dian-chi-zhi-hou-yi-ran-wu-fa-chong-dian/m-p/896752#M386171 nek 2018-10-17T00:27:57Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dai-gu-zhangID-huan-xin-dian-chi-zhi-hou-yi-ran-wu-fa-chong-dian/m-p/896757#M386172 <P>用替换排除法来看。</P><P>&nbsp;</P><P>1、看一下电源适配器插头中间的针有没有歪？或者断掉？能不能替换个电源适配器测试一下？</P><P>2、电池不能充电，主板出问题的可能性不是没有，但不大，可以刷新一下笔记本的BIOS，再做一下硬重置（关机，然后按住电源开关15秒以上）</P><P>3、再不行，带着新旧电池联系您当地惠普金牌服务中心现场检测看一下情况吧。</P> Wed, 17 Oct 2018 00:45:55 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dai-gu-zhangID-huan-xin-dian-chi-zhi-hou-yi-ran-wu-fa-chong-dian/m-p/896757#M386172 托卢 2018-10-17T00:45:55Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dai-gu-zhangID-huan-xin-dian-chi-zhi-hou-yi-ran-wu-fa-chong-dian/m-p/896786#M386188 <P>首先确认一下电池是 自行购买的吗？匹配这台机器吗？使用适配器开机均是正常的是吗？</P><P>若检测仍有此问题，可以考虑一下做一下静电释放，再重新充电测试。将BIOS更新到最新。如以上仍有此问题，建议考虑一下主板。建议及时联系维修中心</P> Wed, 17 Oct 2018 02:26:57 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dai-gu-zhangID-huan-xin-dian-chi-zhi-hou-yi-ran-wu-fa-chong-dian/m-p/896786#M386188 Danny-wu 2018-10-17T02:26:57Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dai-gu-zhangID-huan-xin-dian-chi-zhi-hou-yi-ran-wu-fa-chong-dian/m-p/896875#M386207 <P>这样的情况最简单直接的办法就是去售后检测</P> Wed, 17 Oct 2018 09:51:21 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/dai-gu-zhangID-huan-xin-dian-chi-zhi-hou-yi-ran-wu-fa-chong-dian/m-p/896875#M386207 fh6669 2018-10-17T09:51:21Z