https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-ENVY-x360-13-ag0007au-guan-ji-xiu-mian-shui-mian-dian-liang-sun-hao-ju-da/m-p/905203#M388762 <P>笔记本型号：HP ENVY x360- 13-ag0007au （HP ENVY 13-ag0000 x360 Convertible PC）</P><P>规格信息：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1544858707606.png" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/33523iF497A90F78FF517F/image-size/large?v=v2&amp;px=999" role="button" title="1544858707606.png" alt="1544858707606.png" /></span></P><P>&nbsp;</P><P>故障现象：笔记本电脑关机/休眠/睡眠过程中耗电量巨大（从100%下降至50%左右，详情看以下报告）</P><P>Windows 电池报告<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1544859718704.png" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/33526iA5BF33D332A3BC8C/image-size/large?v=v2&amp;px=999" role="button" title="1544859718704.png" alt="1544859718704.png" /></span></P><P>&nbsp;</P><P>故障背景</P><P>这类故障最近出现的次数比较多，过去笔记本充满电关机过一夜后再开机，电量基本是100%无损耗的。</P><P>硬件方面无变化，笔记本无损伤</P><P>软件固件方面变化：Windows 升级、HP support Assistant进行BIOS升级、各类驱动升级</P><P>笔记本用电习惯：平时主要要插电使用，不过会定时充放。</P><P>外接设备：外接一个USB扩展坞只接着网线，关机时也插着。<A href="https://item.mi.com/1173700004.html?cfrom=search" target="_self">USB转接器</A></P><P>BIOSUSB充电功能为启动（type-c充电用。然而晚上关机后，USB扩展坞并没有插任何设备，除了一根网线外，笔记本USB只插着无线鼠标信号接收器）</P><P>&nbsp;</P><P>电池检查</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1544858957228.png" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/33524i0E34CFCFA254D023/image-size/large?v=v2&amp;px=999" role="button" title="1544858957228.png" alt="1544858957228.png" /></span></P><P>&nbsp;</P><P>HP PC Hardware Diagnostics Windows 1.5.2.0 电池组件测试结果</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1544859176408.png" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/33525i5CBE251D259E97D6/image-size/large?v=v2&amp;px=999" role="button" title="1544859176408.png" alt="1544859176408.png" /></span></P><P>&nbsp;</P><P class="md-end-block"><SPAN>故障猜测：</SPAN></P><P class="md-end-block"><SPAN>电池硬件损坏？但是根据检查来看应该是没问题的。</SPAN></P><P class="md-end-block md-focus"><SPAN class="md-expand">软件问题？比如说BIOS问题？电池驱动问题？（话说有电池驱动这种东西吗...）Windows系统问题？</SPAN></P><P class="md-end-block md-focus">&nbsp;BIOS在关机后也会耗电？？</P><P class="md-end-block md-focus">&nbsp;</P><P class="md-end-block md-focus">解决方案猜测：</P><P class="md-end-block md-focus">想不通</P><P class="md-end-block md-focus">&nbsp;</P><P class="md-end-block md-focus">Windows电池检查报告地址：<A href="https://send.firefox.com/download/f21d952994/#_AFv6Uv-WGAX-2cVYURZqw" target="_self">报告链接</A></P><P class="md-end-block md-focus">&nbsp;</P><P class="md-end-block md-focus">可能有联系的问题：</P><P class="md-end-block md-focus"><A title="惠普笔记本电池设计容量与实际容量为什么差异很大？实际容量才为设计容量的63%？ " href="https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-bi-ji-ben-dian-chi-she-ji-rong-liang-yu-shi-ji-rong-liang-wei-shen-me-cha-yi-hen-da-shi-ji-rong-liang-cai-wei-she-ji-rong-liang-de63/td-p/905150" target="_blank">惠普笔记本电池设计容量与实际容量为什么差异很大？实际容量才为设计容量的63%？ </A></P><P class="md-end-block md-focus">&nbsp;</P><P class="md-end-block md-focus"><A href="https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/745G5guan-ji-hao-dian/td-p/905019" target="_self">745G5关机耗电</A></P><P class="md-end-block md-focus">&nbsp;</P><P class="md-end-block md-focus"><A href="https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-bi-ji-ben-dian-chi-she-ji-rong-liang-yu-shi-ji-rong-liang-wei-shen-me-cha-yi-hen-da-shi-ji-rong-liang-cai-wei-she-ji-rong-liang-de63/td-p/905150" target="_self">惠普笔记本电池设计容量与实际容量为什么差异很大？实际容量才为设计容量的63%？</A></P><P class="md-end-block md-focus">&nbsp;</P> Sat, 15 Dec 2018 08:54:03 GMT sterchois 2018-12-15T08:54:03Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-ENVY-x360-13-ag0007au-guan-ji-xiu-mian-shui-mian-dian-liang-sun-hao-ju-da/m-p/905203#M388762 <P>笔记本型号：HP ENVY x360- 13-ag0007au （HP ENVY 13-ag0000 x360 Convertible PC）</P><P>规格信息：</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1544858707606.png" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/33523iF497A90F78FF517F/image-size/large?v=v2&amp;px=999" role="button" title="1544858707606.png" alt="1544858707606.png" /></span></P><P>&nbsp;</P><P>故障现象：笔记本电脑关机/休眠/睡眠过程中耗电量巨大（从100%下降至50%左右，详情看以下报告）</P><P>Windows 电池报告<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1544859718704.png" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/33526iA5BF33D332A3BC8C/image-size/large?v=v2&amp;px=999" role="button" title="1544859718704.png" alt="1544859718704.png" /></span></P><P>&nbsp;</P><P>故障背景</P><P>这类故障最近出现的次数比较多，过去笔记本充满电关机过一夜后再开机，电量基本是100%无损耗的。</P><P>硬件方面无变化，笔记本无损伤</P><P>软件固件方面变化：Windows 升级、HP support Assistant进行BIOS升级、各类驱动升级</P><P>笔记本用电习惯：平时主要要插电使用，不过会定时充放。</P><P>外接设备：外接一个USB扩展坞只接着网线，关机时也插着。<A href="https://item.mi.com/1173700004.html?cfrom=search" target="_self">USB转接器</A></P><P>BIOSUSB充电功能为启动（type-c充电用。然而晚上关机后，USB扩展坞并没有插任何设备，除了一根网线外，笔记本USB只插着无线鼠标信号接收器）</P><P>&nbsp;</P><P>电池检查</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1544858957228.png" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/33524i0E34CFCFA254D023/image-size/large?v=v2&amp;px=999" role="button" title="1544858957228.png" alt="1544858957228.png" /></span></P><P>&nbsp;</P><P>HP PC Hardware Diagnostics Windows 1.5.2.0 电池组件测试结果</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1544859176408.png" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/33525i5CBE251D259E97D6/image-size/large?v=v2&amp;px=999" role="button" title="1544859176408.png" alt="1544859176408.png" /></span></P><P>&nbsp;</P><P class="md-end-block"><SPAN>故障猜测：</SPAN></P><P class="md-end-block"><SPAN>电池硬件损坏？但是根据检查来看应该是没问题的。</SPAN></P><P class="md-end-block md-focus"><SPAN class="md-expand">软件问题？比如说BIOS问题？电池驱动问题？（话说有电池驱动这种东西吗...）Windows系统问题？</SPAN></P><P class="md-end-block md-focus">&nbsp;BIOS在关机后也会耗电？？</P><P class="md-end-block md-focus">&nbsp;</P><P class="md-end-block md-focus">解决方案猜测：</P><P class="md-end-block md-focus">想不通</P><P class="md-end-block md-focus">&nbsp;</P><P class="md-end-block md-focus">Windows电池检查报告地址：<A href="https://send.firefox.com/download/f21d952994/#_AFv6Uv-WGAX-2cVYURZqw" target="_self">报告链接</A></P><P class="md-end-block md-focus">&nbsp;</P><P class="md-end-block md-focus">可能有联系的问题：</P><P class="md-end-block md-focus"><A title="惠普笔记本电池设计容量与实际容量为什么差异很大？实际容量才为设计容量的63%？ " href="https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-bi-ji-ben-dian-chi-she-ji-rong-liang-yu-shi-ji-rong-liang-wei-shen-me-cha-yi-hen-da-shi-ji-rong-liang-cai-wei-she-ji-rong-liang-de63/td-p/905150" target="_blank">惠普笔记本电池设计容量与实际容量为什么差异很大？实际容量才为设计容量的63%？ </A></P><P class="md-end-block md-focus">&nbsp;</P><P class="md-end-block md-focus"><A href="https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/745G5guan-ji-hao-dian/td-p/905019" target="_self">745G5关机耗电</A></P><P class="md-end-block md-focus">&nbsp;</P><P class="md-end-block md-focus"><A href="https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/hui-pu-bi-ji-ben-dian-chi-she-ji-rong-liang-yu-shi-ji-rong-liang-wei-shen-me-cha-yi-hen-da-shi-ji-rong-liang-cai-wei-she-ji-rong-liang-de63/td-p/905150" target="_self">惠普笔记本电池设计容量与实际容量为什么差异很大？实际容量才为设计容量的63%？</A></P><P class="md-end-block md-focus">&nbsp;</P> Sat, 15 Dec 2018 08:54:03 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-ENVY-x360-13-ag0007au-guan-ji-xiu-mian-shui-mian-dian-liang-sun-hao-ju-da/m-p/905203#M388762 sterchois 2018-12-15T08:54:03Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-ENVY-x360-13-ag0007au-guan-ji-xiu-mian-shui-mian-dian-liang-sun-hao-ju-da/m-p/905205#M388763 <P>关于HP ENVY x360 13笔记本，出了好多问题了，网上也有好多说这个的。我自己就是坏过两次，一次主板、一次内存，BIOS升级后也有BUG。希望软件也好、硬件也好，能认真做好它....</P> Sat, 15 Dec 2018 08:57:27 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-ENVY-x360-13-ag0007au-guan-ji-xiu-mian-shui-mian-dian-liang-sun-hao-ju-da/m-p/905205#M388763 sterchois 2018-12-15T08:57:27Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-ENVY-x360-13-ag0007au-guan-ji-xiu-mian-shui-mian-dian-liang-sun-hao-ju-da/m-p/905458#M388855 <P>您好</P><OL><LI>关机耗电正常情况，只是会比较低。</LI><LI>请关闭BIOS中的充电功能，并移除全部外接设备，包括扩展坞</LI><LI>取消快速启动功能</LI></OL> Mon, 17 Dec 2018 09:35:28 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-ENVY-x360-13-ag0007au-guan-ji-xiu-mian-shui-mian-dian-liang-sun-hao-ju-da/m-p/905458#M388855 Hou-YJ 2018-12-17T09:35:28Z