https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/envy-x360-13-ag007AU-ping-mu-hei-se-tiao-wen/m-p/922151#M393616 <P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="IMG_20190427_215626.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/36208i6273125F20F39FC7/image-size/large?v=v2&amp;px=999" role="button" title="IMG_20190427_215626.jpg" alt="IMG_20190427_215626.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="IMG_20190501_123655.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/36228i799F3CAEAA44E1F0/image-size/large?v=v2&amp;px=999" role="button" title="IMG_20190501_123655.jpg" alt="IMG_20190501_123655.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="IMG_20190501_123659.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/36229i16903741C594BF27/image-size/large?v=v2&amp;px=999" role="button" title="IMG_20190501_123659.jpg" alt="IMG_20190501_123659.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="IMG_20190428_231513_V1.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/36223iE39235B41FE221B0/image-size/large?v=v2&amp;px=999" role="button" title="IMG_20190428_231513_V1.jpg" alt="IMG_20190428_231513_V1.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="IMG_20190430_200047.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/36222i779F641A65DCE299/image-size/large?v=v2&amp;px=999" role="button" title="IMG_20190430_200047.jpg" alt="IMG_20190430_200047.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="IMG_20190501_123719.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/36224i82482FFECC465B5C/image-size/large?v=v2&amp;px=999" role="button" title="IMG_20190501_123719.jpg" alt="IMG_20190501_123719.jpg" /></span>偶然间用手机拍照发现屏幕有黑色条纹，售后建议进入bios页面看下，可以排除驱动问题，拍照还是有类似情况。同一个环境下和别的笔记本一起拍照，就envy x360 13的屏幕有黑条纹。<SPAN>黑色条纹随着屏幕亮度会变化。<SPAN>专门</SPAN><SPAN>到商场里面拍了同型号的笔记本，屏幕亮度随便调整都不会有黑色条纹这个问题。</SPAN></SPAN>这个是什么情况啊？属于质量问题么？</P> Thu, 02 May 2019 01:25:56 GMT JJYY1213 2019-05-02T01:25:56Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/envy-x360-13-ag007AU-ping-mu-hei-se-tiao-wen/m-p/922151#M393616 <P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="IMG_20190427_215626.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/36208i6273125F20F39FC7/image-size/large?v=v2&amp;px=999" role="button" title="IMG_20190427_215626.jpg" alt="IMG_20190427_215626.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="IMG_20190501_123655.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/36228i799F3CAEAA44E1F0/image-size/large?v=v2&amp;px=999" role="button" title="IMG_20190501_123655.jpg" alt="IMG_20190501_123655.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="IMG_20190501_123659.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/36229i16903741C594BF27/image-size/large?v=v2&amp;px=999" role="button" title="IMG_20190501_123659.jpg" alt="IMG_20190501_123659.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="IMG_20190428_231513_V1.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/36223iE39235B41FE221B0/image-size/large?v=v2&amp;px=999" role="button" title="IMG_20190428_231513_V1.jpg" alt="IMG_20190428_231513_V1.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="IMG_20190430_200047.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/36222i779F641A65DCE299/image-size/large?v=v2&amp;px=999" role="button" title="IMG_20190430_200047.jpg" alt="IMG_20190430_200047.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-left" image-alt="IMG_20190501_123719.jpg" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/36224i82482FFECC465B5C/image-size/large?v=v2&amp;px=999" role="button" title="IMG_20190501_123719.jpg" alt="IMG_20190501_123719.jpg" /></span>偶然间用手机拍照发现屏幕有黑色条纹，售后建议进入bios页面看下，可以排除驱动问题，拍照还是有类似情况。同一个环境下和别的笔记本一起拍照，就envy x360 13的屏幕有黑条纹。<SPAN>黑色条纹随着屏幕亮度会变化。<SPAN>专门</SPAN><SPAN>到商场里面拍了同型号的笔记本，屏幕亮度随便调整都不会有黑色条纹这个问题。</SPAN></SPAN>这个是什么情况啊？属于质量问题么？</P> Thu, 02 May 2019 01:25:56 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/envy-x360-13-ag007AU-ping-mu-hei-se-tiao-wen/m-p/922151#M393616 JJYY1213 2019-05-02T01:25:56Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/envy-x360-13-ag007AU-ping-mu-hei-se-tiao-wen/m-p/922155#M393620 目测应该是硬件故障 送修吧…… Thu, 02 May 2019 02:18:29 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/envy-x360-13-ag007AU-ping-mu-hei-se-tiao-wen/m-p/922155#M393620 就怕太阳晒 2019-05-02T02:18:29Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/envy-x360-13-ag007AU-ping-mu-hei-se-tiao-wen/m-p/922210#M393653 <P>更新BIOS和显卡驱动程序</P><P>如果无效，送到维修中心检查硬件。</P> Fri, 03 May 2019 02:31:25 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/envy-x360-13-ag007AU-ping-mu-hei-se-tiao-wen/m-p/922210#M393653 548851818 2019-05-03T02:31:25Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/envy-x360-13-ag007AU-ping-mu-hei-se-tiao-wen/m-p/922268#M393682 <P>更新了bios, 故障依旧。售后非要留机检测，现场不认为是硬件质量问题。</P> Sat, 04 May 2019 01:41:13 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/envy-x360-13-ag007AU-ping-mu-hei-se-tiao-wen/m-p/922268#M393682 JJYY1213 2019-05-04T01:41:13Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/envy-x360-13-ag007AU-ping-mu-hei-se-tiao-wen/m-p/922390#M393715 <P>不管咋样先排除驱动故障，重装显卡驱动试试，不行就去售后检测屏幕。</P> Sun, 05 May 2019 09:40:23 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/envy-x360-13-ag007AU-ping-mu-hei-se-tiao-wen/m-p/922390#M393715 长春藤ze 2019-05-05T09:40:23Z