https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360-13-w020tu-chu-ping-shi-xiao/m-p/932844#M396888 <P>HP Spectre x360 - 13-w020tu更新win10后触屏无法使用，“设备管理器”中查看“人体学输入设备”，没有找到“符合HID标准的触摸屏”这一项。请问如何解决触屏问题？多谢！</P> Sat, 20 Jul 2019 01:39:37 GMT hjl6221059 2019-07-20T01:39:37Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360-13-w020tu-chu-ping-shi-xiao/m-p/932844#M396888 <P>HP Spectre x360 - 13-w020tu更新win10后触屏无法使用，“设备管理器”中查看“人体学输入设备”，没有找到“符合HID标准的触摸屏”这一项。请问如何解决触屏问题？多谢！</P> Sat, 20 Jul 2019 01:39:37 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360-13-w020tu-chu-ping-shi-xiao/m-p/932844#M396888 hjl6221059 2019-07-20T01:39:37Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360-13-w020tu-chu-ping-shi-xiao/m-p/933025#M396946 <P>开机按F2<BR />看到这样的画面</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="c05344835" style="width: 522px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/36489iDE220A0A40DF076D/image-size/large?v=v2&amp;px=999" role="button" title="c05344835" alt="c05344835" /></span><BR />如果是这样，要重新安装诊断功能</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="c05861684" style="width: 500px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/36490iDDF03F32524DCDC2/image-size/large?v=v2&amp;px=999" role="button" title="c05861684" alt="c05861684" /></span></P><P><A href="http://h30318.www3.hp.com/pub/softpaq/sp96001-96500/sp96051.exe" target="_blank" rel="noopener">http://h30318.www3.hp.com/pub/softpaq/sp96001-96500/sp96051.exe</A></P><P>&nbsp;</P><P>总之是白色背景的画面就可以使用触摸屏，用不了就可能是硬件坏。</P><P>&nbsp;</P><P>能用，就不是硬件坏。</P><P>&nbsp;</P><P>进系统用惠普支持助手检查可用更新。</P> Mon, 22 Jul 2019 04:28:19 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/HP-Spectre-x360-13-w020tu-chu-ping-shi-xiao/m-p/933025#M396946 y2kim 2019-07-22T04:28:19Z