https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-lingII-pro-dian-chi-gu-bao-2017nian2yue14ri-qing-ren-jie-shou-fa/m-p/936457#M397856 <DIV><DIV><SPAN class="product-title">产品名称:<SPAN>&nbsp;</SPAN></SPAN><SPAN class="product">暗影II-pro</SPAN></DIV><DIV><SPAN class="os-title">操作系统:<SPAN>&nbsp;</SPAN></SPAN><SPAN class="os">Microsoft Windows 10 (64-bit)</SPAN></DIV></DIV><DIV><DIV><P>如果只是个例，那还可以说是用户自身使用不当造成的。但网上随便一搜都是一篇篇惠普暗影本子电池鼓包的问题。</P><P>而且还都是在过保的3-4月内，直到现在惠普论坛上也还不少</P><P>本来我以为惠普这么大的厂商，这种大面积鼓包问题官方应该会给予免费更换电池，<STRONG><FONT color="#FF0000">但是现在官方可能觉得电池要换的太多了有点儿兜不住了。官方客服统一口径<FONT color="#0000FF">“目前惠普政策是统一的，针对客户机器超过2年质保期的电池，无法申请免费更换。HP安全委员会已调查了这些问题并确定不存在安全问题的</FONT><FONT color="#0000FF">”</FONT></FONT></STRONG></P><P>这时间掐的真准啊<FONT color="#FF0000">（<FONT color="#0000FF">如果电池没问题那也不会同时于过保没多久就鼓了，除非这批电池设计制作时候有问题，咋就没见几个保修内鼓的说说呢</FONT>）</FONT></P><P>最后看了看网上的消息发现惠普<SPAN><FONT color="#FF0000">大批</FONT></SPAN><SPAN>鼓包</SPAN>也没有<FONT color="#FF0000">提醒或发消息通知用户</FONT>去检查<FONT color="#FF0000">（起码来个消息啊再不济惠普的自家的软件里也提一下啊）</FONT></P><P><SPAN>我觉得就这种电池问题惠普应该给<FONT color="#FF0000"><STRONG>用户免费更换电池！</STRONG>（直到现在还有鼓包的，想想卖了那么多台了全鼓了看来这个型号。。）</FONT></SPAN></P><P>现在我已在<SPAN>黑猫平台进行投诉了看看你们打算怎么处理</SPAN></P><P><SPAN>另外我在<FONT color="#FF0000">黑猫平台的惠普电脑投诉记录发现上基本上电池鼓包<STRONG>占八成</STRONG>（<STRONG>占八成</STRONG>啊）</FONT>没有其他投诉问题可见这个现象是多么普遍啊</SPAN></P><P><SPAN><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="9.jpg" style="width: 355px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/38493i844ABB29C9B13B1B/image-size/large?v=v2&amp;px=999" role="button" title="9.jpg" alt="9.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="10.jpg" style="width: 491px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/38490i19FE67F36F5BBBF6/image-size/large?v=v2&amp;px=999" role="button" title="10.jpg" alt="10.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="7.png" style="width: 424px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/38489i8BFF626C6E3FC358/image-size/large?v=v2&amp;px=999" role="button" title="7.png" alt="7.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="6.png" style="width: 428px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/38488i724497A54DD727AD/image-size/large?v=v2&amp;px=999" role="button" title="6.png" alt="6.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="5.png" style="width: 426px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/38487i5A48C33B0F855E02/image-size/large?v=v2&amp;px=999" role="button" title="5.png" alt="5.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="4.png" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/38486i97316917AEAB9475/image-size/large?v=v2&amp;px=999" role="button" title="4.png" alt="4.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2.png" style="width: 424px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/38485iD018D0CFF5734A6B/image-size/large?v=v2&amp;px=999" role="button" title="2.png" alt="2.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3.png" style="width: 424px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/38484i27945A599C0292C2/image-size/large?v=v2&amp;px=999" role="button" title="3.png" alt="3.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.png" style="width: 425px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/38483iECA6A75C760AD902/image-size/large?v=v2&amp;px=999" role="button" title="1.png" alt="1.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="8.jpg" style="width: 418px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/38492iE4C86588279B83BE/image-size/large?v=v2&amp;px=999" role="button" title="8.jpg" alt="8.jpg" /></span></SPAN></P></DIV></DIV> Tue, 20 Aug 2019 03:10:15 GMT 暗影II-pro鼓包 2019-08-20T03:10:15Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-lingII-pro-dian-chi-gu-bao-2017nian2yue14ri-qing-ren-jie-shou-fa/m-p/936457#M397856 <DIV><DIV><SPAN class="product-title">产品名称:<SPAN>&nbsp;</SPAN></SPAN><SPAN class="product">暗影II-pro</SPAN></DIV><DIV><SPAN class="os-title">操作系统:<SPAN>&nbsp;</SPAN></SPAN><SPAN class="os">Microsoft Windows 10 (64-bit)</SPAN></DIV></DIV><DIV><DIV><P>如果只是个例，那还可以说是用户自身使用不当造成的。但网上随便一搜都是一篇篇惠普暗影本子电池鼓包的问题。</P><P>而且还都是在过保的3-4月内，直到现在惠普论坛上也还不少</P><P>本来我以为惠普这么大的厂商，这种大面积鼓包问题官方应该会给予免费更换电池，<STRONG><FONT color="#FF0000">但是现在官方可能觉得电池要换的太多了有点儿兜不住了。官方客服统一口径<FONT color="#0000FF">“目前惠普政策是统一的，针对客户机器超过2年质保期的电池，无法申请免费更换。HP安全委员会已调查了这些问题并确定不存在安全问题的</FONT><FONT color="#0000FF">”</FONT></FONT></STRONG></P><P>这时间掐的真准啊<FONT color="#FF0000">（<FONT color="#0000FF">如果电池没问题那也不会同时于过保没多久就鼓了，除非这批电池设计制作时候有问题，咋就没见几个保修内鼓的说说呢</FONT>）</FONT></P><P>最后看了看网上的消息发现惠普<SPAN><FONT color="#FF0000">大批</FONT></SPAN><SPAN>鼓包</SPAN>也没有<FONT color="#FF0000">提醒或发消息通知用户</FONT>去检查<FONT color="#FF0000">（起码来个消息啊再不济惠普的自家的软件里也提一下啊）</FONT></P><P><SPAN>我觉得就这种电池问题惠普应该给<FONT color="#FF0000"><STRONG>用户免费更换电池！</STRONG>（直到现在还有鼓包的，想想卖了那么多台了全鼓了看来这个型号。。）</FONT></SPAN></P><P>现在我已在<SPAN>黑猫平台进行投诉了看看你们打算怎么处理</SPAN></P><P><SPAN>另外我在<FONT color="#FF0000">黑猫平台的惠普电脑投诉记录发现上基本上电池鼓包<STRONG>占八成</STRONG>（<STRONG>占八成</STRONG>啊）</FONT>没有其他投诉问题可见这个现象是多么普遍啊</SPAN></P><P><SPAN><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="9.jpg" style="width: 355px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/38493i844ABB29C9B13B1B/image-size/large?v=v2&amp;px=999" role="button" title="9.jpg" alt="9.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="10.jpg" style="width: 491px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/38490i19FE67F36F5BBBF6/image-size/large?v=v2&amp;px=999" role="button" title="10.jpg" alt="10.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="7.png" style="width: 424px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/38489i8BFF626C6E3FC358/image-size/large?v=v2&amp;px=999" role="button" title="7.png" alt="7.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="6.png" style="width: 428px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/38488i724497A54DD727AD/image-size/large?v=v2&amp;px=999" role="button" title="6.png" alt="6.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="5.png" style="width: 426px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/38487i5A48C33B0F855E02/image-size/large?v=v2&amp;px=999" role="button" title="5.png" alt="5.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="4.png" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/38486i97316917AEAB9475/image-size/large?v=v2&amp;px=999" role="button" title="4.png" alt="4.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2.png" style="width: 424px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/38485iD018D0CFF5734A6B/image-size/large?v=v2&amp;px=999" role="button" title="2.png" alt="2.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="3.png" style="width: 424px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/38484i27945A599C0292C2/image-size/large?v=v2&amp;px=999" role="button" title="3.png" alt="3.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.png" style="width: 425px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/38483iECA6A75C760AD902/image-size/large?v=v2&amp;px=999" role="button" title="1.png" alt="1.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="8.jpg" style="width: 418px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/38492iE4C86588279B83BE/image-size/large?v=v2&amp;px=999" role="button" title="8.jpg" alt="8.jpg" /></span></SPAN></P></DIV></DIV> Tue, 20 Aug 2019 03:10:15 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-lingII-pro-dian-chi-gu-bao-2017nian2yue14ri-qing-ren-jie-shou-fa/m-p/936457#M397856 暗影II-pro鼓包 2019-08-20T03:10:15Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-lingII-pro-dian-chi-gu-bao-2017nian2yue14ri-qing-ren-jie-shou-fa/m-p/936462#M397858 <P>用户，您好~<BR /><BR />抱歉给您带来的不便，我这边会将您的问题升级给惠普相关部门的同事，请先通过社区私信发送给我您的个人联系方式以及产品序列号信息。<BR /><BR />谢谢</P> Tue, 20 Aug 2019 05:32:57 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-lingII-pro-dian-chi-gu-bao-2017nian2yue14ri-qing-ren-jie-shou-fa/m-p/936462#M397858 KongL 2019-08-20T05:32:57Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-lingII-pro-dian-chi-gu-bao-2017nian2yue14ri-qing-ren-jie-shou-fa/m-p/936472#M397860 我这个也太鼓了，不敢用，你也帮我登记啊 Tue, 20 Aug 2019 07:13:14 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-lingII-pro-dian-chi-gu-bao-2017nian2yue14ri-qing-ren-jie-shou-fa/m-p/936472#M397860 小海之死 2019-08-20T07:13:14Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-lingII-pro-dian-chi-gu-bao-2017nian2yue14ri-qing-ren-jie-shou-fa/m-p/936737#M397933 <P>登记个毛线，根本不会给你解决。这个社区的专员只给你解答问题和反馈问题。反馈到上级后，专员给你打个电话回复你“现在统一政策，过保不给免费换电池”。你爱接受不接受，然后就挂了。</P> Fri, 23 Aug 2019 02:58:52 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/an-ying-jing-lingII-pro-dian-chi-gu-bao-2017nian2yue14ri-qing-ren-jie-shou-fa/m-p/936737#M397933 暗影II-pro鼓包 2019-08-23T02:58:52Z