https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/ENVY13dian-chi-gu-bao-cheng-kai-wai-ke/m-p/944464#M400304 <P>完全就没人管，只有去找315了</P> Sun, 20 Oct 2019 01:33:31 GMT 大杀四方 2019-10-20T01:33:31Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/ENVY13dian-chi-gu-bao-cheng-kai-wai-ke/m-p/941567#M399338 <P>ENVY13刚用两年，最近发现电池鼓包造成笔记本外壳被顶开裂，2颗螺丝掉落。打客服电话直接回复过保不管。还说肯定是因为我经常插着电源使用造成的电池鼓包。换新电池要800.</P><P>我就纳闷了，我06年，11年买的2台笔记本（TP和DELL的），都使用了5年多，现在放那那么长时间了，看看电池也没鼓包，更别说撑裂外壳。说明我的使用习惯是不会造成电池鼓包的，而是惠普使用的电池质量问题，和金牌维修的人说不清楚，他们就一味撇清责任。请惠普官方给个说法<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20190926_214835.png" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/39239iB250FA14E446B953/image-size/large?v=v2&amp;px=999" role="button" title="IMG_20190926_214835.png" alt="IMG_20190926_214835.png" /></span></P> Thu, 26 Sep 2019 13:51:13 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/ENVY13dian-chi-gu-bao-cheng-kai-wai-ke/m-p/941567#M399338 大杀四方 2019-09-26T13:51:13Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/ENVY13dian-chi-gu-bao-cheng-kai-wai-ke/m-p/941597#M399358 <P>去微信公众号反馈下吧</P> Fri, 27 Sep 2019 01:48:55 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/ENVY13dian-chi-gu-bao-cheng-kai-wai-ke/m-p/941597#M399358 shine520 2019-09-27T01:48:55Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/ENVY13dian-chi-gu-bao-cheng-kai-wai-ke/m-p/944464#M400304 <P>完全就没人管，只有去找315了</P> Sun, 20 Oct 2019 01:33:31 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/ENVY13dian-chi-gu-bao-cheng-kai-wai-ke/m-p/944464#M400304 大杀四方 2019-10-20T01:33:31Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/ENVY13dian-chi-gu-bao-cheng-kai-wai-ke/m-p/950141#M401911 <P><SPAN>envy13 ad103tx 发现同样问题，刚两年，现在已经把cd面撑开了，电池循环21次才，要么是充电策略有问题要么就是电池质量本身有问题，还没见过笔记本才用两年电池就鼓包的</SPAN></P> Wed, 27 Nov 2019 05:27:46 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/ENVY13dian-chi-gu-bao-cheng-kai-wai-ke/m-p/950141#M401911 Belphegor 2019-11-27T05:27:46Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/ENVY13dian-chi-gu-bao-cheng-kai-wai-ke/m-p/1100203#M435818 <P>同样的问题被碰上了，平常只用来日常办公，不打游戏。</P> Sun, 04 Jul 2021 07:24:33 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/ENVY13dian-chi-gu-bao-cheng-kai-wai-ke/m-p/1100203#M435818 Eric2021 2021-07-04T07:24:33Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/ENVY13dian-chi-gu-bao-cheng-kai-wai-ke/m-p/1100355#M435843 <P>抱歉 过保的话只能联系维修站自行更换电池了</P> Mon, 05 Jul 2021 03:06:30 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/ENVY13dian-chi-gu-bao-cheng-kai-wai-ke/m-p/1100355#M435843 Chen_long 2021-07-05T03:06:30Z