https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xi-tongwin10sheng-ji-dao365zhi-hou-zhi-wen-bu-neng-yong/m-p/951820#M402495 <P>系统升级到365之后指纹不能用了,试过重新安装驱动,但是无效,登录界面只有密码输入没有指纹选项</P> Tue, 10 Dec 2019 01:59:43 GMT 路过蜻蜓-lhl 2019-12-10T01:59:43Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xi-tongwin10sheng-ji-dao365zhi-hou-zhi-wen-bu-neng-yong/m-p/951820#M402495 <P>系统升级到365之后指纹不能用了,试过重新安装驱动,但是无效,登录界面只有密码输入没有指纹选项</P> Tue, 10 Dec 2019 01:59:43 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xi-tongwin10sheng-ji-dao365zhi-hou-zhi-wen-bu-neng-yong/m-p/951820#M402495 路过蜻蜓-lhl 2019-12-10T01:59:43Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xi-tongwin10sheng-ji-dao365zhi-hou-zhi-wen-bu-neng-yong/m-p/951821#M402496 <P>搞错了吧？<BR /><BR />windows 10没有365，office 有365. office是软件，不是操作系统。<BR /><BR />开始菜单搜索“系统信息”(笔记本按Fn+Esc，看到HP系统信息窗口弹出再点高级按钮，Fn+ESC没反应是另一个问题）<BR />打开系统信息程序窗口<BR />看右边<BR />系统版本号 10.0.1xxxx<BR />系统SKU<BR />看BIOS版本/日期<BR />看BIOS 模式<BR />看安全启动状态</P> Tue, 10 Dec 2019 02:02:45 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xi-tongwin10sheng-ji-dao365zhi-hou-zhi-wen-bu-neng-yong/m-p/951821#M402496 y2kim 2019-12-10T02:02:45Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xi-tongwin10sheng-ji-dao365zhi-hou-zhi-wen-bu-neng-yong/m-p/951847#M402502 <P>如果确定升级系统出的问题请暂时退回到原系统使用。</P> Tue, 10 Dec 2019 03:52:29 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xi-tongwin10sheng-ji-dao365zhi-hou-zhi-wen-bu-neng-yong/m-p/951847#M402502 WDH 2019-12-10T03:52:29Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xi-tongwin10sheng-ji-dao365zhi-hou-zhi-wen-bu-neng-yong/m-p/951861#M402509 <P>按你说的方法看了，确实系统仍是win10 专业版，但也是软件升级365之后指纹才不能用的，有办法解决么</P> Tue, 10 Dec 2019 05:54:08 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xi-tongwin10sheng-ji-dao365zhi-hou-zhi-wen-bu-neng-yong/m-p/951861#M402509 路过蜻蜓-lhl 2019-12-10T05:54:08Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xi-tongwin10sheng-ji-dao365zhi-hou-zhi-wen-bu-neng-yong/m-p/951862#M402510 <BLOCKQUOTE><HR /><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/131632">@路过蜻蜓-lhl</a>&nbsp; 已写:<BR /><P>按你说的方法看了，确实系统仍是win10 专业版，但也是软件升级365之后指纹才不能用的，有办法解决么</P><HR /></BLOCKQUOTE><P>什么软件升级365？从里没有听说过有这样的软件和指纹有关系。</P> Tue, 10 Dec 2019 06:05:19 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xi-tongwin10sheng-ji-dao365zhi-hou-zhi-wen-bu-neng-yong/m-p/951862#M402510 y2kim 2019-12-10T06:05:19Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xi-tongwin10sheng-ji-dao365zhi-hou-zhi-wen-bu-neng-yong/m-p/951868#M402512 <P>就问一句,现在账户设置里指纹不能设置, 怎么解决</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1.PNG" style="width: 600px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/40891iEF06CC7A2B518521/image-size/large?v=v2&amp;px=999" role="button" title="1.PNG" alt="1.PNG" /></span></P> Tue, 10 Dec 2019 06:31:43 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xi-tongwin10sheng-ji-dao365zhi-hou-zhi-wen-bu-neng-yong/m-p/951868#M402512 路过蜻蜓-lhl 2019-12-10T06:31:43Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xi-tongwin10sheng-ji-dao365zhi-hou-zhi-wen-bu-neng-yong/m-p/951871#M402513 <P><SPAN style="display: inline !important; float: none; background-color: #ffffff; color: #000000; font-family: 'HPRegular',arial,sans-serif; font-size: 14px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; line-height: 22px; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">笔记本按Fn+Esc，看到HP系统信息窗口弹出再点高级按钮</SPAN></P><P><SPAN style="display: inline !important; float: none; background-color: #ffffff; color: #000000; font-family: 'HPRegular',arial,sans-serif; font-size: 14px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; line-height: 22px; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">看用户名一行显示什么</SPAN></P> Tue, 10 Dec 2019 06:52:50 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xi-tongwin10sheng-ji-dao365zhi-hou-zhi-wen-bu-neng-yong/m-p/951871#M402513 y2kim 2019-12-10T06:52:50Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xi-tongwin10sheng-ji-dao365zhi-hou-zhi-wen-bu-neng-yong/m-p/951918#M402525 <P>系统确定没升级过么，返回上个系统版本试试看。</P> Tue, 10 Dec 2019 08:38:24 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/xi-tongwin10sheng-ji-dao365zhi-hou-zhi-wen-bu-neng-yong/m-p/951918#M402525 长春藤ze 2019-12-10T08:38:24Z