https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Spectre-dian-chi-gu-bao-yan-zhong-ying-xiang-shi-yong/m-p/973078#M407931 <P>笔记本电池制造存在缺陷。笔记本在正常使用下，电池鼓包严重，顶开后盖，螺丝被崩开，并且无法合拢，有严重安全隐患！</P><P>这批电脑已经有多例反应电池鼓包的情况了，希望惠普对消费者负责，对购买体验负责！</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="乔松_0-1587645260465.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/44671i385564EBD44734D2/image-size/medium?v=v2&amp;px=400" role="button" title="乔松_0-1587645260465.png" alt="乔松_0-1587645260465.png" /></span></P><P>&nbsp;</P> Thu, 23 Apr 2020 12:36:39 GMT 乔松 2020-04-23T12:36:39Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Spectre-dian-chi-gu-bao-yan-zhong-ying-xiang-shi-yong/m-p/973078#M407931 <P>笔记本电池制造存在缺陷。笔记本在正常使用下，电池鼓包严重，顶开后盖，螺丝被崩开，并且无法合拢，有严重安全隐患！</P><P>这批电脑已经有多例反应电池鼓包的情况了，希望惠普对消费者负责，对购买体验负责！</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="乔松_0-1587645260465.png" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/44671i385564EBD44734D2/image-size/medium?v=v2&amp;px=400" role="button" title="乔松_0-1587645260465.png" alt="乔松_0-1587645260465.png" /></span></P><P>&nbsp;</P> Thu, 23 Apr 2020 12:36:39 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Spectre-dian-chi-gu-bao-yan-zhong-ying-xiang-shi-yong/m-p/973078#M407931 乔松 2020-04-23T12:36:39Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Spectre-dian-chi-gu-bao-yan-zhong-ying-xiang-shi-yong/m-p/973120#M407941 <P><a href="https://h30471.www3.hp.com/t5/user/viewprofilepage/user-id/122246">@乔松</a>&nbsp;，您好~<BR /><BR />建议直接联系惠普维修中心，现场工程师会根据检测结果给出合理解决方案。<BR /><BR />下面链接可以查询到惠普维修中心的联系方式和地址: <BR /><BR /><A href="https://support.hp.com/cn-zh/document/c04570895" target="_blank">https://support.hp.com/cn-zh/document/c04570895</A><BR /><BR />谢谢</P> Fri, 24 Apr 2020 01:52:53 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Spectre-dian-chi-gu-bao-yan-zhong-ying-xiang-shi-yong/m-p/973120#M407941 KongL 2020-04-24T01:52:53Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Spectre-dian-chi-gu-bao-yan-zhong-ying-xiang-shi-yong/m-p/973286#M407974 <P>去售后吧，看可不可以免费换电池，要是不行自己买个换上。</P> Sat, 25 Apr 2020 06:45:31 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Spectre-dian-chi-gu-bao-yan-zhong-ying-xiang-shi-yong/m-p/973286#M407974 海滨之旅 2020-04-25T06:45:31Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Spectre-dian-chi-gu-bao-yan-zhong-ying-xiang-shi-yong/m-p/981648#M409973 <P>spectre13 同样鼓包严重，黑猫投诉后有惠普人员电话联系，态度极其蛮横，总而言之一句话，过了保修期不负责，电池鼓包是用户自己不好，在考虑要不要大家拉个群，对惠普发起集体诉讼</P> Mon, 15 Jun 2020 05:16:12 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Spectre-dian-chi-gu-bao-yan-zhong-ying-xiang-shi-yong/m-p/981648#M409973 frank277 2020-06-15T05:16:12Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Spectre-dian-chi-gu-bao-yan-zhong-ying-xiang-shi-yong/m-p/1043545#M425571 <P>我国内京东买的机器，现在人在欧洲，请问惠普的全球联保在欧洲怎么享受？</P> Mon, 21 Sep 2020 12:04:14 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Spectre-dian-chi-gu-bao-yan-zhong-ying-xiang-shi-yong/m-p/1043545#M425571 yudoyqer 2020-09-21T12:04:14Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Spectre-dian-chi-gu-bao-yan-zhong-ying-xiang-shi-yong/m-p/1044687#M425769 <P>您好，全球有限保修，需要确认所在国家是否有同款机器销售，如果有的话，可以正常保修，如果没有的话，可以尝试联系当地的维修中心检测确认，看一下维修中心是否可以维修这个型号的机器、</P> Wed, 23 Sep 2020 08:20:24 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Spectre-dian-chi-gu-bao-yan-zhong-ying-xiang-shi-yong/m-p/1044687#M425769 hlin 2020-09-23T08:20:24Z