https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Spectre-15-DF0011TX-guan-yu-chu-kong-bi-he-lei-dian3jie-kou-de-wen-ti/m-p/980974#M409779 <P>求助各位高人，最近几天在使用Spectre时遇到两个问题：</P><P>1.&nbsp;触控笔：</P><P>原机配的HP触控笔不在了，某宝淘了根Surface兼容的触控笔（如图1），onenote里面使用没啥问题，但在用印象笔记，或win10工作区的白板画图时会出现错误，具体现象为：</P><P>a. 正在画的笔画偶发地突然变成了移动画布或者缩放；</P><P>b.&nbsp;在手绘时手掌触碰屏幕也会移动画布；</P><P>c.&nbsp;在其他情况下，触控笔触碰到屏幕时，有时会在同一条竖线上出现三个位置不同的感应点（如图2）</P><P>之前用ENVY配原配Spen-02的时候没有遇到过类似问题，想知道这个问题更可能是触控笔的质量问题？笔的兼容性问题？还是驱动的问题？或者是其他什么原因呢？如何才能解决？</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="图1" style="width: 462px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/46103iDCACFBE4F584B68A/image-size/large?v=v2&amp;px=999" role="button" title="图1.jpg" alt="图1" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">图1</span></span> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="触控笔问题 00_00_00-00_00_30.gif" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/46108i9632E1194EEDA2EF/image-size/medium?v=v2&amp;px=400" role="button" title="触控笔问题 00_00_00-00_00_30.gif" alt="触控笔问题 00_00_00-00_00_30.gif" /></span></P><P>&nbsp;</P><P>2.&nbsp;雷电接口：</P><P>重装系统前，两个接口都能正常使用，但重装系统（Win10-x64 2004）后，发现拐角的雷电接口不供电了（如图3），但能用PD充电器充电，用扩展坞插PD再接电脑时，电脑也能充电，扩展坞设备也能取电（如图4）；</P><P>扩展坞插一下PD充后再拔掉PD充，扩展坞的灯也亮着，坞上也能插正常硬盘，但再拔掉扩展坞再重新插到雷电上，就又不供电了；</P><P>另一个雷电口正常；</P><P>在重装前这个问题没有出现过，想咨询下，这种状况是驱动或软件的问题吗？该怎么能解决呢？</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="图2" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/46104i4063E93541ED8263/image-size/large?v=v2&amp;px=999" role="button" title="图2.jpg" alt="图2" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">图2</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="图3" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/46105iA718812FD1896761/image-size/large?v=v2&amp;px=999" role="button" title="图3.jpg" alt="图3" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">图3</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="图4" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/46106i2E9E27E121972047/image-size/large?v=v2&amp;px=999" role="button" title="图4.jpg" alt="图4" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">图4</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="图5" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/46107iC8EB05DFB45A4562/image-size/large?v=v2&amp;px=999" role="button" title="图5.jpg" alt="图5" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">图5</span></span></P><P>&nbsp;</P><P>&nbsp;</P><P>望获得帮助解决所遇到的问题，非常感谢！</P> Wed, 10 Jun 2020 14:59:46 GMT 蛮Penance 2020-06-10T14:59:46Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Spectre-15-DF0011TX-guan-yu-chu-kong-bi-he-lei-dian3jie-kou-de-wen-ti/m-p/980974#M409779 <P>求助各位高人，最近几天在使用Spectre时遇到两个问题：</P><P>1.&nbsp;触控笔：</P><P>原机配的HP触控笔不在了，某宝淘了根Surface兼容的触控笔（如图1），onenote里面使用没啥问题，但在用印象笔记，或win10工作区的白板画图时会出现错误，具体现象为：</P><P>a. 正在画的笔画偶发地突然变成了移动画布或者缩放；</P><P>b.&nbsp;在手绘时手掌触碰屏幕也会移动画布；</P><P>c.&nbsp;在其他情况下，触控笔触碰到屏幕时，有时会在同一条竖线上出现三个位置不同的感应点（如图2）</P><P>之前用ENVY配原配Spen-02的时候没有遇到过类似问题，想知道这个问题更可能是触控笔的质量问题？笔的兼容性问题？还是驱动的问题？或者是其他什么原因呢？如何才能解决？</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="图1" style="width: 462px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/46103iDCACFBE4F584B68A/image-size/large?v=v2&amp;px=999" role="button" title="图1.jpg" alt="图1" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">图1</span></span> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="触控笔问题 00_00_00-00_00_30.gif" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/46108i9632E1194EEDA2EF/image-size/medium?v=v2&amp;px=400" role="button" title="触控笔问题 00_00_00-00_00_30.gif" alt="触控笔问题 00_00_00-00_00_30.gif" /></span></P><P>&nbsp;</P><P>2.&nbsp;雷电接口：</P><P>重装系统前，两个接口都能正常使用，但重装系统（Win10-x64 2004）后，发现拐角的雷电接口不供电了（如图3），但能用PD充电器充电，用扩展坞插PD再接电脑时，电脑也能充电，扩展坞设备也能取电（如图4）；</P><P>扩展坞插一下PD充后再拔掉PD充，扩展坞的灯也亮着，坞上也能插正常硬盘，但再拔掉扩展坞再重新插到雷电上，就又不供电了；</P><P>另一个雷电口正常；</P><P>在重装前这个问题没有出现过，想咨询下，这种状况是驱动或软件的问题吗？该怎么能解决呢？</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="图2" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/46104i4063E93541ED8263/image-size/large?v=v2&amp;px=999" role="button" title="图2.jpg" alt="图2" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">图2</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="图3" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/46105iA718812FD1896761/image-size/large?v=v2&amp;px=999" role="button" title="图3.jpg" alt="图3" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">图3</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="图4" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/46106i2E9E27E121972047/image-size/large?v=v2&amp;px=999" role="button" title="图4.jpg" alt="图4" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">图4</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="图5" style="width: 800px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/46107iC8EB05DFB45A4562/image-size/large?v=v2&amp;px=999" role="button" title="图5.jpg" alt="图5" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">图5</span></span></P><P>&nbsp;</P><P>&nbsp;</P><P>望获得帮助解决所遇到的问题，非常感谢！</P> Wed, 10 Jun 2020 14:59:46 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Spectre-15-DF0011TX-guan-yu-chu-kong-bi-he-lei-dian3jie-kou-de-wen-ti/m-p/980974#M409779 蛮Penance 2020-06-10T14:59:46Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Spectre-15-DF0011TX-guan-yu-chu-kong-bi-he-lei-dian3jie-kou-de-wen-ti/m-p/981112#M409818 <P>没条件测试。</P><P>替换测试</P><P>这个surface的笔还能在什么设备上用，做相同测试？</P><P>有没有别的笔，可以用在惠普电脑的，做相同测试？</P> Thu, 11 Jun 2020 06:12:05 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Spectre-15-DF0011TX-guan-yu-chu-kong-bi-he-lei-dian3jie-kou-de-wen-ti/m-p/981112#M409818 y2kim 2020-06-11T06:12:05Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Spectre-15-DF0011TX-guan-yu-chu-kong-bi-he-lei-dian3jie-kou-de-wen-ti/m-p/981155#M409833 <P>请使用惠普原配电源。</P><P>&nbsp;</P><P>不要使用两脚的电源适配器。</P><P>&nbsp;</P><P>电源不接地会导致触摸屏响应异常。</P> Thu, 11 Jun 2020 09:29:22 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Spectre-15-DF0011TX-guan-yu-chu-kong-bi-he-lei-dian3jie-kou-de-wen-ti/m-p/981155#M409833 548851818 2020-06-11T09:29:22Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Spectre-15-DF0011TX-guan-yu-chu-kong-bi-he-lei-dian3jie-kou-de-wen-ti/m-p/983918#M410569 <P>谢谢提示，由于疫情影响现在还找不到地方能多试几种笔和设备的，只能给人看看现象来咨询</P><P>给几个人看了详细现象，普遍认为是兼容性问题，所以就打算直接再买一支了，因此还需要咨询一下，我找到的这七种HP自有的触控笔的对比：原机自带的应该是&nbsp;Spen02，但是看到也有人推荐 Tilt Pen&nbsp;的</P><P>我买的话，首选4096级压感，能倾斜书写的，这几种笔跟DF0011TX这个本的兼容性如何呢？希望有大神给分析和推荐一下，非常感谢！</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Spen 01" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/46532i57B2DC57F4FE8D01/image-size/medium?v=v2&amp;px=400" role="button" title="触控笔1.jpg" alt="Spen 01" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">Spen 01</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Spen 02" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/46533i0B1BF1CC3AB10F2C/image-size/medium?v=v2&amp;px=400" role="button" title="触控笔6.jpg" alt="Spen 02" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">Spen 02</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Tilt Pen 样式1" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/46535i26DD6BF828C6FACF/image-size/medium?v=v2&amp;px=400" role="button" title="触控笔2.jpg" alt="Tilt Pen 样式1" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">Tilt Pen 样式1</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Tilt Pen 样式2" style="width: 273px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/46537i6FED138FCBE3C8FD/image-size/large?v=v2&amp;px=999" role="button" title="触控笔5.jpg" alt="Tilt Pen 样式2" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">Tilt Pen 样式2</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Active Pen" style="width: 272px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/46538i5F91FCD97D56E6CF/image-size/large?v=v2&amp;px=999" role="button" title="触控笔3.jpg" alt="Active Pen" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">Active Pen</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Active Pen G3" style="width: 285px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/46539iFA874BC32332E93D/image-size/large?v=v2&amp;px=999" role="button" title="触控笔4.jpg" alt="Active Pen G3" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">Active Pen G3</span></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="G2?" style="width: 400px;"><img src="https://h30471.www3.hp.com/t5/image/serverpage/image-id/46540iA414D1CE36850F1C/image-size/medium?v=v2&amp;px=400" role="button" title="触控笔8.jpg" alt="G2?" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">G2?</span></span></P> Thu, 25 Jun 2020 03:42:00 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Spectre-15-DF0011TX-guan-yu-chu-kong-bi-he-lei-dian3jie-kou-de-wen-ti/m-p/983918#M410569 蛮Penance 2020-06-25T03:42:00Z https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Spectre-15-DF0011TX-guan-yu-chu-kong-bi-he-lei-dian3jie-kou-de-wen-ti/m-p/983919#M410570 <P>用的就是原配的三脚电源，而且就算偶尔用PD充电器通过雷电口充电的时候，触摸屏用手触摸的时候也没有问题</P><P>&nbsp;</P><P>另外就是关于雷电3接口的那个问题，还是不清楚到底是驱动问题还是什么问题呢？</P> Thu, 25 Jun 2020 03:43:44 GMT https://h30471.www3.hp.com/t5/bi-ji-ben-dian-nao/Spectre-15-DF0011TX-guan-yu-chu-kong-bi-he-lei-dian3jie-kou-de-wen-ti/m-p/983919#M410570 蛮Penance 2020-06-25T03:43:44Z